What users are saying about
11 Ratings
11 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

WebPT

WebPT is well-suited for adult and geriatric physical, occupational, and speech therapy clinics.WebPT seems so robust that in cases where thorough documentation is less necessary, it might be over-burdening.
Michelle Underhill, MA, CCC-SLP | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

WebPT
9.8
Real-time eligibility verification
WebPT
10.0
Claims management
WebPT
10.0
Coding
WebPT
9.7
Patient billing
WebPT
9.1
Financial Reporting
WebPT
10.0

Patient Scheduling

WebPT
7.6
Rule-based scheduling
WebPT
3.0
Automated appointment reminders
WebPT
9.7
Multi-location support
WebPT
9.1
Calendar interface
WebPT
8.8

Electronic Medical Records

WebPT
8.0
Charting / document management
WebPT
9.1
Templates
WebPT
8.7
Patient portal
WebPT
6.0
Mobile/tablet support
WebPT
8.5
Fax integration
WebPT
9.4
Integration with other EMR and PM systems
WebPT
9.4
Workflow automation
WebPT
8.8
Speech recognition
WebPT
8.5
Customization
WebPT
8.7
E-prescribing
WebPT
3.0

Medical Security and Privacy

WebPT
9.2
HIPAA compliance
WebPT
10.0
Role-based permission levels
WebPT
10.0
Data backups and redundancy
WebPT
9.6
Local mode / networking failsafe
WebPT
7.4

Workflow and Scale

WebPT
8.4
Task tracking
WebPT
9.1
Specialty-specific workflows
WebPT
7.9
Multi-office / multi-physician capabilities
WebPT
8.3

Pros

WebPT

  • They have the best EMR for documentation I have seen. It covers G-codes, Progress note frequency, KX modifier, and many others.
  • Service is second to none. They are prompt/ polite and efficient.
  • They stay current with changes in documentation requirements and practice patterns.
Dan Garcia | TrustRadius Reviewer

Cons

WebPT

  • I do wish that in addition to marking an original document as "AMENDED" when a change is required, they would inset or in some other way highlight any amended text in the final copy.
  • Though it is rare, the system does occasionally go offline. Those times are usually very brief and have not happened much in the 7 years we have been with them.
  • When we started with WebPT, we could call and get instant customer service. Now we have to email or leave a message and wait for a reply. Usually they reply within a few hours though.
Heather Hackworth | TrustRadius Reviewer

Performance

WebPT

WebPT 9.0
Based on 1 answer
WebPT performs well when you comply with their recommended upload speed.WebPT coordinates effortlessly with Kareo, giving my practice a full, compliant EHR that feeds seamlessly into medical billing.
Michelle Underhill, MA, CCC-SLP | TrustRadius Reviewer

Support

WebPT

WebPT 10.0
Based on 1 answer
They get back to you asap
Sweta Christian PT,DPT. | TrustRadius Reviewer

Alternatives Considered

WebPT

WebPT was just more organized and a lot more user-friendly. They made the transition from paper to EMR very easy. We have had WebPT since 2012.
Brad Mc Mahon | TrustRadius Reviewer

Screenshots

Pricing Details

WebPT

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

WebPT Editions & Modules

Edition
Enterprise$01
  1. Custom pricing
Additional Pricing Details
WebPT Enterprise packages are custom-made based on clinic needs, and prices vary accordingly.

Rating Summary

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