Item: WebPT
Rating: 8
Author: Taylor Galmarini

Overall Satisfaction with WebPT

Use Cases and Deployment Scope

In my outpatient PT/Pilates clinic, we use it for our daily notes and all POC documentation related to PT services specifically that we offer. The business problems addressed include need for medicare compliance via progress notes within timeframes, need for doctor signature and communications, and WebPT all documents this well. We also have multiple clients who are seen by 1-3 PTs due to the part time nature of our work, and therefore WebPT also helps us with intra-team communication and updates on clients.

Pros and Cons

Pros

Alerting when progress notes/New POC are needed.
Making it easy to send multiple forms/information to doctors.
Keeping close track of units and minutes in a session, and having us complete information/details to justify each use of units/codes.

Cons

I like that it carries forward information from previous notes. I also wonder, though, if there could be a more comprehensive "archive" of activities we had done in the past rather than only copying and paste from the previous note.
I like seeing a few comparisons of my outcome measures--when writing a progress note, I don't just want to see the last measure. Seeing the last 3-4 values from the test would have been helpful to really see different trends.
Fewer click boxes in the evals would be helpful to keep things moving along at some points. I appreciate the variety offered, but also struggle with how much clicking there is to get through.

Return on Investment

Finances: I honestly don't interact with this part of the software in my day-to-day operations.
Increased productivity; less time in front of the computer and more time in front of patients.
Improved tracking of outcomes and timeliness in documentation.

Alternatives Considered

Hint Health

WebPT was much easier to use within documentation, having a singular interface rather than multiple core platforms to jump around in, and has been capacity for carrying information over between sessions.

Key Insights

Do you think WebPT delivers good value for the price?

Yes

Are you happy with WebPT's feature set?

Yes

Did WebPT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WebPT go as expected?

I wasn't involved with the implementation phase

Would you buy WebPT again?

Yes

Other Software Used

MINDBODY

Likelihood to Recommend

Well suited: outpatient private clinics where PTs; sports environments.
Less well suited: seems like a large hospital setting might have a more difficult time with the operations.
Practices with multiple disciplines in it--are PTs and SLPs and OTs all able to document as they need?

Comments

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Heather Blackwell
(Vendor Representative) commented 2 years ago
Hi Taylor, Thanks for the awesome review! We're glad WebPT simplifies documentation for your PT/Pilates clinic, especially for intra-team communication. Your feedback on activity archives, outcome trends, and streamlining evaluations is valuable. Our product team will definitely consider these suggestions! Thank you for being a valued Member of the WebPT Community!

WebPT has been easy to use!

Modules Used