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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Wix

    Score8.1 out of 10
    N/AWix is a website builder used to grown an online presence. The platform allows users to build their website from scratch, choose from designer-made templates, or use an AI website builder to add sections, images, and text.

    $17

    per month

    Zoho Forms

    Score9.2 out of 10
    N/AZoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile applications for iOS and Android devices. According to the vendor, key benefits include: A web and mobile form builder. Drag and drop fields to add them to…

    $0

    per month

    Pricing
    WixZoho Forms
    Editions & Modules
    Free
    $0
    Light
    $17
    per month
    Core
    $29
    per month
    Business
    $39
    per month
    Business Elite
    $159
    per month
    Free
    $0
    per month
    Basic
    $10
    per month
    Standard
    $25
    per month
    Professional
    $50`
    per month
    Premium
    $100
    per month
    Offerings
    Pricing Offerings
    WixZoho Forms
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$10 per month
    Additional Details—Contact support@zohoforms.com to try out our paid plans.
    More Pricing Information
    Community Pulse
    WixZoho Forms
    Considered Both Products
    Wix
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    27 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    28 Answers
    No answers on this topic
    Happy with the feature set
    84%
    Happy with the feature set
    26 Answers
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    24 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    28 Answers
    No answers on this topic
    Features
    WixZoho Forms
    Survey Content
    Comparison of Survey Content features of Wix and Zoho Forms
    Feature
    Wix
    -
    Ratings
    Zoho Forms
    9.7
    11 Ratings
    13% above category average
    Changes to live survey00 Ratings9.910 Ratings
    Multiple question types00 Ratings9.511 Ratings
    Survey Logic
    Comparison of Survey Logic features of Wix and Zoho Forms
    Feature
    Wix
    -
    Ratings
    Zoho Forms
    9.5
    10 Ratings
    13% above category average
    Survey logic flexibility00 Ratings9.510 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Wix and Zoho Forms
    Feature
    Wix
    -
    Ratings
    Zoho Forms
    9.1
    11 Ratings
    11% above category average
    Response tracking00 Ratings8.911 Ratings
    Data export00 Ratings9.59 Ratings
    Standard reports00 Ratings9.411 Ratings
    Custom reports00 Ratings8.910 Ratings
    Analytics00 Ratings8.911 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Wix and Zoho Forms
    Feature
    Wix
    -
    Ratings
    Zoho Forms
    9.4
    11 Ratings
    8% above category average
    Access controls00 Ratings9.411 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Wix and Zoho Forms
    Feature
    Wix
    -
    Ratings
    Zoho Forms
    8.9
    10 Ratings
    10% above category average
    Respondent restrictions00 Ratings8.910 Ratings
    Best Alternatives
    WixZoho Forms
    Small Businesses
    WebWave
    Score9.5 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    10Web
    Score7.7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    No answers on this topic
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    WixZoho Forms
    Likelihood to Recommend
    7.5
    (101 ratings)
    8.9
    (11 ratings)
    Likelihood to Renew
    7.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    7.7
    (10 ratings)
    9.5
    (3 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (1 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    WixZoho Forms
    Likelihood to Recommend
    Wix
    I would recommend Wix if you're more website-savvy; it is more customizable than Squarespace. However, Squarespace's modules look more polished than Wix's, which you drag and drop onto the site. With Wix, you need to do a lot more work, and it allows for more customizations, but I am a lot quicker on Squarespace.
    Incentivized
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    Zoho
    Zoho Forms is great for customer surveys, collection of data, onboarding clients, instances where you need a signature. Might be less appropriate for some businesses depending upon branding messages. Zoho Forms has some disclaimers that appear on forms i.e. not to enter personal information, credit cards, passwords, etc. so depends upon the intent & purposes of the form data collection, whether it would be a solution that would fit every business model.
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    Pros
    Wix
    • Easy to create and duplicate website, and web pages for similar products, services and campaigns, so you do not have to start from scratch
    • Find features such as video, image and button, and templates to customise your website's feel and look. For example, recently, I was able to add a countdown timer for the sale of tickets to our online conference.
    • Creating website Anchors - making it easy for you to take a visitor to a particular part of a page so that they do not need to scroll through the entire webpage making it more user-friendly.
    • The SEO part of Wix makes it easy for you to set up meta data, create fully functional social media shares that are on brand and looks professional in the Google search engine..
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    Zoho
    • Its feature of sending alerts in real time is my favorite feature. Whenever someone fills an inquiry form, I get alert immediately.
    • It has a mobile app also which makes this software usable at anytime and anywhere.
    • It's a cloud based application so users don't need so save anything on their system and they don't need to be dependent on their system. They can access their forms from any system.
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    Cons
    Wix
    • In my opinion, with the removal of the ADI web-building tool in favor of editor, user-friendliness has suffered tremendously.
    • In my opinion, the removal of the ADI web-building tool in favor of editor makes that a big portion of a website has to be redesigned, as items are now linked to each other in a different way than before.
    • In my opinion, the removal of the ADI web-building tool in favor of editor makes Wix only usable for professional website builders and no longer for the general public.
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    Zoho
    • Zoho Forms could improve if the Super Admin had access to view all reports from org users, not just view the name
    • Audit history tracking needs to be extended, many of our older forms show no history past the creation date
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    Likelihood to Renew
    Wix
    We will definitely renew Wix. The ability to completely control our website has been invaluable to us. We will maintain this service as long as we are an incorporated organization, we've tried several other software options and this has been the best solution by far for all of our needs.
    Incentivized
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    Zoho
    No answers on this topic
    Usability
    Wix
    Great customization, but a pain to backtrack. They recently added the ability to set fonts etc as headings, title, body etc, but if you did not begin your build with these presets you are screwed if you ever try to change font/ colors/layout etc.
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    Zoho
    The user interface and user experience is outstanding, seems like a lot of hard work has been put into it by the design, development and product teams. The fonts used are optimal, the icons and menu bars are well placed, the colors are very friendly to the eye and the standard white background is beautifully adjusted to the user expectations. The sliders are well designed and you can easily find whatever menu/option/feature you are looking for without much hassle.
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    Reliability and Availability
    Wix
    I never had an outage issue per say. I would say it was very reliable of a website building platform and as a marketing source there was never any issues connecting it to the server. I don’t recall there being any editing tools or hosting issues. Nothing went down when using it.
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    Zoho
    No answers on this topic
    Performance
    Wix
    Not complex at all. It teaches you how to use their platform in a dynamic way. Each tutorial offers an explanation that can be reviewed later on. The connection speed of a web page has been smooth so far, with no major problems regarding this subject. Overall, Wix can manage 10+ pages with great connection speed.
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    Zoho
    No answers on this topic
    Support Rating
    Wix
    As stated before I didn’t use the support as I did not have the feature and did not often enough need the help. I was able to figure it out mostly on my own by exploring the site. I’ve found exploring and playing on it told me how to do most things.
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    Zoho
    So far we have not faced any issue while using the software but our customer journey has been breathtaking so far, which obviously i am expecting, should be the case of the support of Zoho Forms as well. However we have explored their support channels; you can easily find the contact us form in the profile slider and there are other resources available with a single click like Help Menu, What's New Menu, Blogs and Forums. However i could not find any live chat or support with the Free version.
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    Implementation Rating
    Wix
    Like I said I was a beginner so it was fun to navigate and teach myself how to implement the features when building and maintaining my site. It was a fairly easy place to host my domain, and creat something simple.
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    Zoho
    No answers on this topic
    Alternatives Considered
    Wix
    Wix is a great starting platform for anyone looking to create a website. It definitely holds its own against any other all in one website creation platform. The one thing I would say is if your main focus is solely on eCommerce you may be better off using something like Squarespace which is specifically designed for that market.
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    Zoho
    Zoho Forms is just as good as Google Forms. I believe that ZF is easier to use. I have not used GF as extensively as ZF. I will be evaluating GF in the very near future. I selected ZF mainly because it easily integrates with its own Zoho applications quickly and with very little difficulty.
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    Scalability
    Wix
    I give this rating to Wix because it's a great content creator. It has a great platform and also offers great customer service. If you encounter any technical issues, with Wix you will find a solution. For premium members or domain holders, this is the same as for Trial members or non-domain holders.
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    Zoho
    No answers on this topic
    Return on Investment
    Wix
    • Wix has helped the companies I've worked with to promote their products and events. Without Wix, it would be extremely difficult to create landing pages for email campaigns or advertisements so, Wix has enabled us to save a lot of marketing and design labor.
    • As a marketer for a non-profit (and previously for a startup), Wix has helped the companies I've served to build marketing campaigns despite having little to no marketing budget. Because many of its features are free or affordable, small businesses and non-profits receive a huge ROI since there isn't much investment required.
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    Zoho
    • All positive. Zoho Forms is just another tool from the Zoho toolbox that adds value for us.
    • ROI is hard to say since we are a Zoho One user. Providing an amazing customer experience is what we strive for and this tool is part of that customer experience. It may have a small effect within our internal process but it is a customer facing and customer interaction point/application so it is crucial that it performs optimally.
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    ScreenShots

    Zoho Forms Screenshots

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