TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Wrike

    Score8.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

    $240

    per year 2 users (minimum)

    Zotero

    Score9.3 out of 10
    N/AZotero is a free reference management tool developed as a project developed at Carnegie Mellon and supported by a small team at George Mason University.N/A
    Pricing
    WrikeZotero
    Editions & Modules
    Wrike Free
    $0
    per month per user
    Wrike Team
    $10
    per month (billed annually) per user (2-15 users)
    Wrike Business
    $25
    per month (billed annually) per user (5-200 users)
    Apex
    Request a quote
    per month per user
    Pinnacle
    Request a quote
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    WrikeZotero
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsEvery premium plan begins with a 14-day trial period.—
    More Pricing Information
    Community Pulse
    WrikeZotero
    Considered Both Products
    Wrike
    No answer on this topic
    Open Source
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    819 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    568 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    837 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    391 Answers
    No answers on this topic
    Implementation went as expected
    91%
    Implementation went as expected
    452 Answers
    No answers on this topic
    Features
    WrikeZotero
    Project Management
    Comparison of Project Management features of Wrike and Zotero
    Feature
    Wrike
    7.8
    971 Ratings
    2% above category average
    Zotero
    -
    Ratings
    Task Management9.1965 Ratings00 Ratings
    Resource Management7.6834 Ratings00 Ratings
    Gantt Charts7.3684 Ratings00 Ratings
    Scheduling8.3846 Ratings00 Ratings
    Workflow Automation8.0838 Ratings00 Ratings
    Team Collaboration8.8965 Ratings00 Ratings
    Support for Agile Methodology7.9545 Ratings00 Ratings
    Support for Waterfall Methodology8.0493 Ratings00 Ratings
    Document Management7.5817 Ratings00 Ratings
    Email integration7.8731 Ratings00 Ratings
    Mobile Access7.4708 Ratings00 Ratings
    Timesheet Tracking7.5459 Ratings00 Ratings
    Change request and Case Management7.723 Ratings00 Ratings
    Budget and Expense Management6.7354 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Wrike and Zotero
    Feature
    Wrike
    7.3
    363 Ratings
    5% below category average
    Zotero
    -
    Ratings
    Quotes/estimates8.21 Ratings00 Ratings
    Invoicing6.628 Ratings00 Ratings
    Project & financial reporting7.5358 Ratings00 Ratings
    Integration with accounting software6.9220 Ratings00 Ratings
    Best Alternatives
    WrikeZotero
    Small Businesses
    Any.do
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    No answers on this topic
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    WrikeZotero
    Likelihood to Recommend
    8.4
    (1006 ratings)
    10.0
    (6 ratings)
    Likelihood to Renew
    8.5
    (109 ratings)
    10.0
    (1 ratings)
    Usability
    8.4
    (342 ratings)
    9.5
    (2 ratings)
    Availability
    8.3
    (24 ratings)
    10.0
    (1 ratings)
    Performance
    6.6
    (21 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.5
    (93 ratings)
    10.0
    (1 ratings)
    In-Person Training
    8.2
    (5 ratings)
    -
    (0 ratings)
    Online Training
    8.3
    (13 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.9
    (37 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (16 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    8.4
    (5 ratings)
    10.0
    (1 ratings)
    Ease of integration
    7.0
    (7 ratings)
    9.0
    (1 ratings)
    Product Scalability
    8.2
    (15 ratings)
    10.0
    (1 ratings)
    Professional Services
    9.1
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (8 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    7.7
    (9 ratings)
    10.0
    (1 ratings)
    User Testimonials
    WrikeZotero
    Likelihood to Recommend
    Wrike
    Wrike helped us stitch PMO-related activities under one umbrella. The easy collaboration with multiple access types, combined with security access definitions, helped users across the organization contribute according to their roles. This helped provide the organization with multiple items to be reviewed in a single tool. This saved time in weekly review meetings by avoiding switching between multiple tools & files.
    Incentivized
    Read full review
    Open Source
    Zotero is well suited for any researcher, student or writer that wants to easily cite sources for web platforms that do not have easy citing tools integrated within the website. There are many browser plug-ins built for Zotero that allow users to click a button directly from the source into the main software and from there can be more organized for citation export. Zotero doesn't work well if you open an external PDF from a website as it cannot pull author information correctly from a PDF source.
    Incentivized
    Read full review
    Pros
    Wrike
    • Excellent dashboards that are easy to use and give amazing insights.
    • User friendly interface that is also easy to interact with.
    • Lot of integrations.
    • Robust project and task management features.
    • Facilitate seamless team collaboration and communication.
    • Highly customizable and multiple project views.
    Read full review
    Open Source
    • Zotero, when paired with the Zotfile plugin, makes it incredibly easy to index sources and documents on a project-by-project basis. Users can store document files locally in a Zotero project filesystem, or merely store links to files stored elsewhere.
    • Zotero plays extremely nicely with PDF documents, thanks again to the Zotfile plugin: I can highlight sections of a PDF article's text and Zotero indexes these "pull quotes" in a searchable and well-organized manner for easy extraction when it comes time to synthesize my sources into a new paper.
    • Zotero automates the production of properly-formatted references (including APA, MLA, Chicago, and others), making it a breeze to create accurate and complete bibliographies.
    • Zotero's library system provides a straightforward graphical user interface to manage multiple research projects and associated files, including the ability to easily add items to a project by ISBN, DOI, PMID, and arXiv IDs.
    Incentivized
    Read full review
    Cons
    Wrike
    • Email alerts sometimes send too slowly.
    • If you put a project on hold, it can be hard to find it once you are ready to return to it.
    • Sometimes there are too many steps/tasks and the main page can get cluttered.
    Incentivized
    Read full review
    Open Source
    • Libre office integration was iffy
    • Using different word processors (i.e, Word, then Google Docs on the same file) can "break" embedded citations.
    Incentivized
    Read full review
    Likelihood to Renew
    Wrike
    I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.
    Incentivized
    Read full review
    Open Source
    Zotero is a fantastic software for researchers. We do pay for 6 GB of storage for each user, so their libraries can be backed to the cloud beyond the 300 MB of allowed free storage. It's low-cost, or can be free if you don't opt into that version. No other citation manager comes even close to Zotero in its capabilities, user-friendly nature, and cost, nor do they innovate their features constantly like Zotero and have open source support online
    Incentivized
    Read full review
    Usability
    Wrike
    We have project templates set up based on what job type is selected in our work request form. This helps save time by having specific tasks already on each job as it is opened. Then it's just a matter of scheduling the tasks based on the job request and current workload. As long as a due date is flexible, it's easy to shift specific due dates as needed.
    Incentivized
    Read full review
    Open Source
    once you adapt to the interface, which could feel a bit outdated and old school, its incredible intuitive. An aesthetic improvement could make it reach a whole other level, just if it does not lose any of its usability features. Its quite intuitive and the learning curve is very short.
    Incentivized
    Read full review
    Reliability and Availability
    Wrike
    Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
    Read full review
    Open Source
    Always available. I have it downloaded on my desktop and it opens quickly/immediately, holds open the articles I was reading on the page I was at, and is always ready-to-go for something like Word integration for adding citations
    Incentivized
    Read full review
    Performance
    Wrike
    Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX
    Incentivized
    Read full review
    Open Source
    Everything loads shockingly quickly. PDFs open much faster in Zotero than they do in Adobe Acrobat, all changes to PDFs are saved, the citation manager opens relatively quickly in Word, the tool updates with the online Zotero interface and automatically syncs seamlessly
    Incentivized
    Read full review
    Support Rating
    Wrike
    During my learning phase with Wrike, I initially struggled with setting up automation rules and request forms. However, Wrike support was always my go-to, resolving issues within seconds or minutes. Their assistance made the learning process much easier. My best experience was receiving step-by-step screenshots to follow, with the support team on standby until I was completely satisfied.
    Incentivized
    Read full review
    Open Source
    I have never used Zotero support. I can answer the questions I need to from googling or finding others who have asked my same question in the Zotero support community forums
    Incentivized
    Read full review
    In-Person Training
    Wrike
    We had staff in person provide some training
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Online Training
    Wrike
    I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Implementation Rating
    Wrike
    There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group
    Read full review
    Open Source
    I was not involved with the implementation
    Incentivized
    Read full review
    Alternatives Considered
    Wrike
    Jira did not at all help us get our work done as content creators. I think that was because Jira wasn't quite right for our uses. Wrike fits our needs so much better. I can't tell you enough the relief I felt when we adopted Wrike and I never had to use Jira again.
    Incentivized
    Read full review
    Open Source
    Zotero is much less prone to glitches than Mendeley, and has much easier to use web extensions and word processor plugins. I found Zotero easy and intuitive to use
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Wrike
    company purchase
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Scalability
    Wrike
    The sky is the limit for what can be done in Wrike. We started with 1 use case and within 5 months we migrated several key business practices over to Wrike because they were easier to manage. Use cases so far: process improvement, management review, corrective actions, maintenance requests, month-end financial closing, and document management. As we grow, it's easy to imagine putting even more into Wrike where it becomes a cornerstone for how we do business
    Read full review
    Open Source
    All features of Zotero have always worked just fine to me. In my many years using it, I've never run into issues. And when I do want to maximize my use of some feature or learn more, the product support communities are helpful. It's an extremely consistent, reliable software
    Incentivized
    Read full review
    Professional Services
    Wrike
    I do not use professional services.
    Incentivized
    Read full review
    Open Source
    Skipping - did not work with their professional services for my purchase
    Incentivized
    Read full review
    Return on Investment
    Wrike
    • Different teams (e.g., contracting, compliance, provider relations) can view updates in real time, comment directly on tasks, and escalate items when needed.
    • Wrike allows us to template the contracting process (from intake to signature) to ensure consistency across payers and reduce administrative overhead.
    • Leadership can see the status of negotiations at a glance, identify bottlenecks, and prioritize resources accordingly.
    Incentivized
    Read full review
    Open Source
    • More Credibility on Our Online Posts that is Informational
    • Less Chances of Potential Legal Issues When Writing
    • Less Time Spent Grabbing Sources from Browser History When Researching
    Incentivized
    Read full review
    ScreenShots

    Wrike Screenshots

    Screenshot of DashboardsScreenshot of DashboardsScreenshot of DashboardsScreenshot of DashboardsScreenshot of Space workflowsScreenshot of Space workflows