TrustRadius Top Rated Talent Management Software for SMB and Enterprise 2015


Talent Management Software

Software Profile & Review Summary

PeopleFluent is a provider of human capital management solutions. The company was brought together as a merger between Authoria and Peopleclick in 2010 and rebranded from Peopleclick Authoria, to PeopleFluent in 2011. PeopleFluent has since made subsequent acquisitions that expanded its features and offerings to include online training, enterprise social collaboration, analytics and embedded video capabilities. Today, PeopleFluent's Mirror Suite includes talent management solutions for recruiting, performance, compensation, succession, learning, compliance and diversity, vendor management, based on a user experience comprising embedded analytics, video and social collaboration. PeopleFluent has worked with more than 5,100 organizations in 214 countries and territories.

Company Status: Private
2014 Revenue: $125m
Revenue Growth 2013-2014: Double-digit growth
Customers: 5,100
Employees: 650
Pricing: N/A

PeopleFluent Customer Distribution

PeopleFluent Customer Distribution Pie Chart
Source: (19) User reviews of PeopleFluent on TrustRadius

Aggregate User Ratings of PeopleFluent on TrustRadius

Source: (19) User reviews of PeopleFluent on TrustRadius
Rating Attribute PeopleFluent Rating # of Reviewers Contributing to Rating Average Talent Management Category Average
Likelihood to recommend 8.1 19 7.4
Likelihood to renew 8.2 13 7.7
Product usability 7.0 1 7.6
Product availability N/A N/A 8.5
Product performance N/A N/A 7.2
Support 8.0 1 6.2
In-person training N/A N/A 8.4
Online training 7 1 7.4
Implementation satisfaction 9.0 1 7.4

PeopleFluent Talent Management Ratings

Source: (19) User reviews of PeopleFluent on TrustRadius
Talent Management Component Talent Management Rating Number of Ratings Average Talent Management Rating
Performance Management 8.5 15 7.8
Goal Alignment 8.0 10 7.3
Succession Planning 9.1 9 7.1
Recruiting/ ATS N/A N/A 6.2

Summary of PeopleFluent Reviews

Source: (19) User reviews of PeopleFluent on TrustRadius
PeopleFluent Pros PeopleFluent Cons
Broad functionality
The system provides excellent recruiting, performance management, succession planning and salary planning capabilities on a SaaS platform.
Account management
While support staff is great, a couple of reviewers said that account management could be improved particularly regarding responsiveness and high turnover.
The ATS has very robust resume parsing and collaboration and approval workflow. It's also very easy to create job requisitions and find candidates in the system.
File uploads
Uploading files to the system is very difficult requiring strong technical skills. They are currently working on this for a future release.
Standard reporting functionality is robust with a single version of the truth, which can easily be shared across the company. Custom reports can be difficult to create.
Browser compatibility
The product works best in MS explorer, which many people no longer use. Firefox works, but is incompatible with the Business Objects reporting engine.
System implementation is of very high-quality with a skilled and responsive team.
Resumes in PDF format
Resume upload functionality does not support PDF format.
Well-designed, intuitive, easy to use product set.

PeopleFluent to Reviewer Feedback

The PeopleFluent Mirror Suite is an integrated talent management suite that enables employee engagement throughout the entire talent lifecycle by infusing analytics, video, mobile and social collaboration that enables data-driven decisions. Only PeopleFluent provides a competitive talent advantage at every stage of employment across the total workforce – full time, part time and contingent – while mitigating compliance risk and supporting diversity and inclusion goals.  It enables 80% of the Fortune 100 to attract and acquire the best candidates with a captivating interactive experience fueled by pervasive video.

PeopleFluent's Mirror Suite is now optimized for all leading web browsers, including Chrome, Safari and Internet Explorer. Additionally, PeopleFluent's Recruiting solution fully supports PDF resume uploads and parsing. Data integration is now seamless with the Colossus integration service platform, which unites, transforms and harmonizes any data source into consumable information across the Mirror Suite.

PeopleFluent consistently receives high marks from industry analysts on customer relationships and vendor satisfaction:

“Customer references cited PeopleFluent among the leaders in overall vendor and product satisfaction.”
- Gartner Magic Quadrant for Talent Management Suites, June 2014

“PeopleFluent continues to innovate and received high client ratings due to its feature–rich products, customer service, and reporting and analytics.”
  - IDC MARKETSCAPE Worldwide Integrated Talent Management 2014 Vendor Assessment

“PeopleFluent's scoring was aided by above-average ratings by customer references for reporting, product satisfaction and vendor customer relationship satisfaction.”
-Gartner Critical Capabilities Report for Talent Management Suites Oct 31, 2014