TrustRadius Top Rated Talent Management Software for SMB and Enterprise 2015


Talent Management Software

Software Profile & Review Summary

David Duffield, former CEO of PeopleSoft, and Aneel Bhusri founded workday in March 2005. The company went public in 2012 and has a current market capitalization of $15 billion. The workday platform is fundamentally different to every other product in the category in that it is effectively an ERP platform with Financials in addition to Core HR functionality and talent management. It is a pure multi-tenant SaaS system and is a highly disruptive product in the large enterprise segment of the market and it has already made significant waves in the marketplace. Ratings for talent management capabilities on TrustRadius are shown below, in addition to Core HR ratings:

Company Status: Public
2014 Revenue: $469m*
Revenue Growth 2013-2014: 71%*
Customers: 330 (from website)
Employees: 3,900 est.

Workday Customer Distribution

Workday Customer Distribution Pie Chart
Source: (24) User reviews of Workday on TrustRadius

Aggregate User Ratings of Workday on TrustRadius

Source: (24) User reviews of Workday on TrustRadius
Rating Attribute Workday Rating # of Reviewers Contributing to Rating Average Talent Management Category Average
Likelihood to recommend 8.3 24 7.4
Likelihood to renew 9.4 15 7.7
Product usability 8.7 9 7.6
Product availability 9.0 6 8.5
Product performance 9.3 4 7.2
Support 7.3 8 6.2
In-person training 7.8 6 8.4
Online training 8.0 6 7.4
Implementation satisfaction 6.8 8 7.4

Workday Talent Management Ratings

Source: (24) User reviews of Workday on TrustRadius
Talent Management Component Talent Management Rating Number of Ratings Average Talent Management Rating
Performance Management 7.9 10 7.8
Goal Alignment 8.9 7 7.3
Succession Planning 8.2 12 7.1
Recruiting/ ATS 9.0 4 6.2

Summary of Workday Reviews

Source: (24) User reviews of Workday on TrustRadius
Workday Pros Workday Cons
User interface
The UI is exceptionally intuitive and dynamic.
Reporting is complex and burdensome. Many smaller customers require technical consultants or IT support.
Organization charts
Organization chart mapping capabilities are presented in very visual, dynamic way.
Inadequate documentation on updates. Far less documentation than customers are used to with on-premise software.
Very frequent product enhancements for bug fixes and in response to customer requests.
Deployment / support are outsourced for smaller customers.
Pure multi-tenant SaaS system with high availability and few outages.
System Management
System management very difficult. Object-oriented database is fast but presents some challenges due to unfamiliarity.
Very strong mobile experience on iPad and iPhone.
Data import
Mass import tool very difficult to use.
Customer Support
Support team is responsive and knowledgeable.
Absence of an LMS is a major product gap.

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