Cornerstone OnDemand
Talent Management Software
Software Profile & Review Summary
Cornerstone's origins are in Learning Management, but today they offer a full range of talent management capabilities as part of the Cornerstone OnDemand SaaS platform. The company was founded in 1999, and went public in March 2011. Cornerstone acquired Sonar6 in 2012 for $14. Sonar6 was a provider of talent management software for small businesses and has since been re-named Cornerstone Growth Edition. In 2014, Cornerstone OnDemand acquired a big data/machine learning company called Evolv for $42m. The goal of the acquisition is to drive predictive analytics potential around HR data to help companies make better decisions around workforce performance.
| Company Status: | Public |
|---|---|
| 2014 Revenue: | $263.6m |
| Revenue Growth 2013-2014: | 42% |
| Customers: | 2,100 |
| Employees: | 1,361 |
Aggregate User Ratings of Cornerstone OnDemand on TrustRadius
| Rating Attribute | Cornerstone OnDemand Rating | # of Reviewers Contributing to Rating Average | Talent Management Category Average |
|---|---|---|---|
| Likelihood to recommend | 7.1 | 11 | 7.4 |
| Likelihood to renew | 7.6 | 11 | 7.7 |
| Product usability | 7.5 | 2 | 7.6 |
| Product availability | 7.0 | 1 | 8.5 |
| Product performance | 6.0 | 1 | 7.2 |
| Support | 5.0 | 2 | 6.2 |
| In-person training | N/A | N/A | 8.4 |
| Online training | 7.0 | 1 | 7.4 |
| Implementation satisfaction | 6.5 | 2 | 7.4 |
Summary of Cornerstone OnDemand Reviews
| Cornerstone OnDemand Pros | Cornerstone OnDemand Cons |
|---|---|
| Strong tool set Great LMS tools and strong compensation, performance management, and succession planning modules. |
System Administrator Access Some features can only be enabled on the back end by vendor. |
| No storage charge Unlike other systems, there is no additional charge to store training courses in the system. |
Customer Support Two users report that customer support is a pain point. In response, Cornerstone suggests that this complaint is not common, and that they “have a 95% retention rate since 2002”. |
| Integrated modules Modules have all been built from the ground up rather than acquired, therefore integration is good. |
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| SCORM Strong support for SCORM (Sharable Content Object Reference Model) content. |
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| User interface User interface is functional but not particularly modern looking. However, it is gradually being updated. |
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Cornerstone OnDemand to Reviewer Feedback
Cornerstone OnDemand thanks our client reviewers on TrustRadius. Indeed, since 1999 we have focused our efforts on building the top organically developed, best-of-breed Talent Management Suite on the market. Clearly, our core products across recruiting, learning, performance, and succession planning are not only leading edge, but also tightly integrated into the broader system as a whole. Today we continue to add on in areas like onboarding, predictive talent analytics, social collaboration, and more.
We see reporting as a strength for the vast majority of our clients. The Cornerstone Analytics suite provides (1) hundreds of out-of-the-box, client-configurable standard reports, (2) extensive dashboards for managers and executives, and (3) a field-by-field custom report tool for when clients really need to go deeper on how they access the data.
Last, we are always refining our Client Success Framework, which informs every step along the relationship path with every client. To date, our 95% client retention rate speaks volumes about the type of support we try to provide to clients at every level of the organization – administrators, managers, and HR executives. It doesn't mean we're perfect, but our happy, returning clients tell the best stories.