Name: 9Lenses
Price: 15000 USD
Author: 9Lenses

Call Center Workforce Optimization

Help Desk

Web and Video Conferencing

Customer Support

Chatbot

Functional Testing

Kubernetes Monitoring

No-Code Development

Development

Admissions and Enrollment

Classroom Management

Education

Business Intelligence (BI)

Collaboration

Facility Management

Statistical Analysis

Workspace Planning

Enterprise

Accounting

Accounts Payable

Financial Planning and Analysis (FP&A)

Hedge Fund

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Block Storage

Cloud Data Warehouse

Cloud Storage

Configuration Management Databases

Deception Technology

Encryption Key Management

Fraud Detection

Integration Platform as a Service (iPaaS)

IoT Device Management

Load Balancing

Network Performance Monitoring

Operating Systems

SOA Governance

SaaS Backup

Server Virtualization

Service Desk Outsourcing

Vector Databases

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Success

Digital Content Creation

Email Marketing

Market Intelligence

Marketing Automation

Referral Marketing

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Field Sales Software

Sales Performance Management

Sales

Agriculture

Construction Takeoff and Estimating

Dealer Management

Direct Secure Messaging

Equipment Rental

Fleet Management

Insurance Suites

PCB Design

Rental Property Management

Restaurant Management

Vertical-Specific

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Effective Sales and Marketing Tool: Users have praised 9Lenses as a valuable tool for sales and marketing teams, with multiple reviewers stating that it helps them connect with leads and identify potential buyers. The interactive assessments provided by 9Lenses have been commended for their ability to captivate audiences and pinpoint serious buyers. Additionally, the detailed customer assessment feature has been highlighted as beneficial in understanding buyer preferences and tailoring sales conversations accordingly.

Easy-to-Use Interface: Several users have mentioned that 9Lenses has an easy-to-use interface, making it suitable for beginners. This user-friendly design allows teams to quickly navigate through the platform and access the necessary features without any complications.

Excellent Customer Support: Reviewers consistently mention the exceptional customer service provided by 9Lenses. From the initial onboarding process to ongoing support, customers appreciate having a helpful team that understands their needs and promptly resolves any issues they encounter. This high level of customer support sets 9Lenses apart from other providers in the market, making users feel supported every step of the way.

Confusing and difficult interface: Some users have found the interface of 9Lenses to be confusing and difficult to navigate, especially when they first start using the software. 

Limited adaptability for specialized sectors: A drawback mentioned by reviewers is that 9Lenses may not meet the specific needs of enterprises operating in specialized sectors or with a limited clientele. 

Lack of in-depth analysis: Several users have expressed disappointment with the lack of depth in 9Lenses compared to other assessment platforms, as competitors offer more comprehensive analysis tools.

9Lenses has proven to be a valuable tool for sales and marketing professionals, offering a range of use cases that have helped businesses optimize their sales processes and drive greater performance. Users have found that the interactive evaluations provided by 9Lenses effectively engage audiences, helping to identify serious buyers and generate qualified leads. This has led to improved sales performance as sales teams are able to personalize conversations to buyers' top priorities, building trust and loyalty with prospects. Additionally, the personal insights and recommendations offered by 9Lenses have further increased trust and loyalty from prospects, resulting in higher conversion rates, win rates, and revenues for businesses. The platform's accessibility and variety of tools have also improved how companies interact with their clientele, providing a comprehensive solution to streamline the sales process and increase conversion rates. Users highly recommend 9Lenses for its ease of use, interactive assessments, and ability to engage potential buyers in a personalized manner.

Basic

Cyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.

Solo

Premier

Agency

Intercom is an AI-first customer service platform that enhances the customer experience and improves operational efficiency, built on a single AI system with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) to deliver customer service.

The Early Stage program

Proactive Support Plus add-on

Expert

Advanced

Essential

Intercom

9Lenses

Lead Generation

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

Lead nurturing automation

Users can set up targeted drip email campaigns based on time intervals or prospect behavior, to automate the lead nurturing process and move them further down the sales funnel.

Lead scoring and grading

Users can set up the software to automatically rate leads based on calculations such as buying signals, such as form submissions, or page views, and automatically qualify leads based on demographic factors.

Data quality management

The software helps store, manage, and organize data around each lead, and avoid data problems such as duplicate contacts or non-standard formats.

Automated sales alerts and tasks

The software helps ensure that a sales person is notified of lead activity and can act on the information in a timely fashion.

Automated lead capture

Auto-collection of leads from websites, forms, and third-party sources such as social media. This may include compliance with GDPR and other regulatory standards.

Automated follow-ups

Email or text follow-up messages are automatically sent in response to buying signals from potential customers. Contacts may be segmented and tagged for auto-replies with personalized messaging.

Lead segmentation and distribution

Facilitates the distribution and assignment of leads to sales representatives or teams, ensuring a fair and efficient allocation of leads for follow-up and conversion.

Form Building

Enables users to build and customize forms for lead capture or research.

Drag & Drop editing

Allows users to edit forms using click, drag, and drop functionality.

Branding customization

Design capabilities for tailoring forms to specific brand requirements.

Different question types

Rating, Multiple choice, Picture choice etc.

Conditional logic paths

Enables the inclusion of conditional statements (if/then/else) to depict different paths based on defined conditions.

Embedded calculations

Allows form fields to be calculated using embedded formulas.

Form templates

Pre-built or customizable form and landing page templates.

Custom code

Enables users to insert their own coded sections via CSS, HTML, Javascript, etc.

Web embedding

The ability to embed forms on websites or landing pages.

Mobile responsiveness

Optimization for use on different mobile devices.

Date picker

UI widget that enables users to pick a date from a pop-up calendar.

File upload

Dynamic content

The ability of form content to change based on varying input data or user behavior.

Conversion Rate Optimization

Allows users to run tests and analyze results of different versions of landing pages and forms, with the goal ofoptimizing their conversion rate.

Drop-off analytics

Enables users to analyze at which point in a form, landing page, or website a customer exited, or dropped off, without completing a desired action.

KPI analytics

Provide key performance indicators (KPIs) such as conversion rate over time, as well as information about time of submission, time spent on site, device used, etc.

A/B tests

Allows users to test and optimize different versions of a form or landing page.

Lead Management Integrations

To help generate and manage leads, the software may provide native 3rd-party integrations with CRM, email, or social media marketing tools.

Integrations with advertising platforms

This includes paid search and social advertising on Google, Meta, LinkedIn, TikTok etc.

Integrations with CRMs

Includes integrations with CRMs such as Hubspot, Salesforce, and Pipedrive.

Integrations with data storage tools

This may include data storage tools such as Excel or Google Sheets.

Integrations with lead automation tools

Lead automation tools may include products such as Zapier.

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