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Adobe Workfront

Score8.3 out of 10

813 Reviews and Ratings

What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.

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Screenshot of Tasks in Adobe Workfront
Screenshot of Work Requests in Adobe Workfront
Screenshot of Review Functionality in Adobe Workfront
Screenshot of Adobe Workfront Planning

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Screenshot of Tasks in Adobe Workfront

Top Performing Features

  • Task Management

    This includes the ability to plan, track, collaborate and report on tasks.

    Category average: 8.9

  • Team Collaboration

    Team collaboration capabilities let team members work directly with each other and provide team updates.

    Category average: 8.6

  • Scheduling

    Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.

    Category average: 8.1

Areas for Improvement

  • Invoicing

    Ability to create, manage and send invoices to clients during or after completion of a project

    Category average: 7.5

  • Integration with accounting software

    Real-time, two-way sync with accounting or financial software to facilitate project and financial reporting

    Category average: 6.9

  • Mobile Access

    Mobile access is the ability to access the software from a smartphone or tablet.

    Category average: 7.3

Who Buys & Uses Adobe Workfront

Pros

  • Robust workflow automation capabilities
  • Effective project tracking and deadline management
  • Comprehensive reporting and dashboard functionalities for visibility

Cons

  • Limited integration capabilities with third-party systems without Fusion
  • Complex user interface and user experience challenges
  • Difficulties in building custom reports and dashboards

Workfront - Almost The Best.

Use Cases and Deployment Scope

I use Adobe Workfront as an end user for keeping track of my hours per project. It solves the issue of allocating how much money has been used and billed to each project and is quite effective at doing so. After using it for the past 4 years, I have enjoyed how easy it is to keep track of my time per project.

Pros

  • Keeps a record of all my time sheets.
  • Organizes the different projects one can bill to.
  • Quickly adapts to showing new projects to end users.

Cons

  • Keyboard Accessibility.
  • Unresponsive design (looks horrible on a phone).

Return on Investment

  • Since I am an end user I don't have the ROI on Workfront for my company.

Other Software Used

Atlassian Jira, Microsoft Teams, Anthropic Claude, Claude Code, Microsoft SharePoint, Atlassian Confluence, GitHub, GitHub Copilot

The Perfect Process and Project Partner.

Use Cases and Deployment Scope

We are a Direct Mail fundraising agency. Using Workfront to initiate and execute campaigns and projects for all aspects of our production team. Strategy, creative, production, data, and billing teams all have tasks and requests. Replacing emails and spreadsheets with an accessible, visible system that encapsulates our entire process for large multinational clients, and those in a few counties. The scalability allows us to expand and contract wherever needed. Reporting gives us immediate insight and a constant overview of progress or potential risks. Accountability has been a huge challenge, with assignments and Request queues with SLAs, we are actively reducing project completion time and improving workflow efficiency. Reporting gives individuals the power to see what is relevant to them on a daily basis. Also allows us to have immediate presentations or stand-up meetings without spending hours preparing. The information can be delivered to stakeholders and clients routinely. We have also reduced the number of client review rounds by adopting the proofing system. Greatly reducing turnaround time both internally and with clients on creative as well as contract sign-off. Workforce gives us flexibility and scope for the future, integrations are our next step, and with AI as well, the future is looking very bright!

Pros

  • Reporting
  • Timeline templating.
  • Request queues for work.
  • Accessibility and oversight.

Cons

  • Expanded reporting, more standard options.
  • Colours and interface adjustment for screens.
  • Stability of widgets and proofing.

Return on Investment

  • Increased communication between teams.
  • Reduction in time, approx 9% across teams yoy.
  • Improved client feedback on getting through creative review process.

Alternatives Considered

Atlassian Jira

Adobe Workfront Review

Use Cases and Deployment Scope

My team uses Adobe Workfront to manage projects and workflow. We are using it across several departments in my division. We still have a couple to integrate, and some functions to build to make it complete. We are hoping to transition from project management, to resource management. It's an in-house team, so tracking hours is something they're not excited to do, but we need to get a better handle on our productivity.

Pros

  • Project management
  • Approvals
  • Project requests
  • Resource visibility (we're working toward that)

Cons

  • Ease of implementation - it's pretty complex
  • Ease of use - we have some holdouts that aren't jumping in
  • Onboarding our teams

Return on Investment

  • It has helped us to track our projects and improve our ability to keep track of everything that's going through our pipeline
  • It's helped us be more efficient with our workloads
  • It's improved communication between departments
  • It's helped us track approvals, which is important for compliance

Other Software Used

Adobe PhotoShop, Adobe Illustrator CC, Adobe After Effects, Adobe InDesign

Adobe Workfront is the centralized workflow system your team needs.

Use Cases and Deployment Scope

In my previous life at Sam's Club, we used Workfront as our marketing operations planning, creative, and project management system. It allowed us to seamlessly manage all marketing initiatives, creative assets, and content review, timing, and execution of cross-channel campaigns. Today at Fidelity, we are just implementing Workfront, which I enthusiastically recommended to help drive clarity, productivity, and management of all resources.

Pros

  • Content Review - Allowing collaborative review in a time and concise manner.
  • Executive Reporting - Making it easy to share with executive leadership where, when, and how we are spending our time.
  • Planning - Helping to illuminate strategies and goals.

Cons

  • Creative Review: Perhaps leverage AI to provide a succinct summary of feedback from previous reviewers to help avoid duplicating the same feedback.

Return on Investment

  • Resource Management - Year over year, we were able to validate time and money saved by the implementation of Workfront by more than 2%, saving in non-working dollars and 9% savings in working media dollars.
  • Organization Restructuring and Automation- We also restructured our teams and implemented automation based on our analysis of how and what we spend our time on and the ROI for our respective business units.

Alternatives Considered

Microsoft Project and monday.com

Other Software Used

Miro, Jira Align, Atlassian Confluence

Adobe Workfront Helps Us Control the Design Chaos

Use Cases and Deployment Scope

I use Workfront to manage all graphic design projects for my team in the orgranization. We receive requests from sales, product, marketing, and others, and then I can evaulate and assign them using a custom workflow. Next, the designers track their work, upload proofs and versions, and stakeholders comment. Workfront is also integrated with Brandfolder, so we can sync out projects there once they are approved and finalized.

Pros

  • The ability for multiple stakeholders to comment on a project and have the designer easily see feedback is great.
  • Managing workloads for my design team is a breeze because I can see who is at capacity or who can take on more projects.
  • Non-designers feel comfortable using Workfront to create and comment on projects.

Cons

  • Workfront is not the most intuitive software. The UI and UX sometimes make it hard to navigate to requests and know what to do for new users.

Return on Investment

  • Workfront allows us to maximize productivity and allocate reources accordingly.
  • I can see in Workfront when it might be time for me to consult with an external design agency if my team is at capacity, or perhaps hire a freelancer.

Other Software Used

Brandfolder, Wrike, HubSpot Marketing Hub