Wrike

Score8.5 out of 10

1,938 Reviews and Ratings

What is Wrike?

Wrike is a collaborative work and project management platform designed for enterprise organizations, built on the vendor's Wrike Work Intelligence® Graph data model. The platform provides a shared system for teams to plan, execute, and monitor projects across the enterprise, offering specialized modules for marketing, creative, product development, and professional services teams. Wrike Strategic Portfolio Management powered by Shibumi® (Wrike SPM) is an add-on module to the Wrike platform that connects strategic portfolio planning directly with live execution data. It addresses the gap between strategic decision-making and operational execution by providing a unified environment where portfolio decisions rely on real-time project delivery data rather than manually compiled status reports—addressing operational friction that Wrike describes as the "Fog of Business" and the "Commitment Gap."

Categories & Use Cases

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Screenshot of Dashboards

Task Management
This includes the ability to plan, track, collaborate and report on tasks.
Category average: 8.9
Team Collaboration
Team collaboration capabilities let team members work directly with each other and provide team updates.
Category average: 8.6
Scheduling
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
Category average: 8.1

Integration with accounting software
Real-time, two-way sync with accounting or financial software to facilitate project and financial reporting
Category average: 6.8
Budget and Expense Management
Budget and expense management provides the capability to track all expenses by employee or department and link them back to department. It also enables hourly rates to be set.
Category average: 7.2
Invoicing
Ability to create, manage and send invoices to clients during or after completion of a project
Category average: 7.5

Most Frequent Users

Top 3 industries using Wrike.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Professional, Scientific, and Technical Services

19.1%

1,184 installations of 6,195

“It keeps our team fully aligned, improves efficiency, and significantly reduces time spent on back-and-forth coordination.”
— Digital Marketing Manager, Marketing Central Agency (Small Businesses)

#2 most frequent

Manufacturing

12.6%

783 installations of 6,195

“Till now I use Wrike mainly for project and task management.”
— Plant Engineering Manager, Ohm Energie (Small Businesses)

#3 most frequent

Information

10.2%

634 installations of 6,195

“It is also used to track a parking lot of ideas for innovation on our team.”
— Senior Value Engineer - FinOps, Snowflake (Enterprises)

Pros

Provides multiple view options for task management and workflows
Centralizes discussions, files, and updates to improve team alignment
Offers extensive customization for workflows, dashboards, and project views

Cons

User interface is often described as overwhelming, cluttered, or confusing for new users
Automation features can be buggy, lack nuance, or have inconsistent functionality
Reporting and analytics features lack flexibility and customization options

Maggie McManus

Product Development Associate in Product Management at Packed Party (11-50 employees)

Use Cases and Deployment Scope

We use Wrike to build project calendars and to keep multiple teams aligned and on track for deadlines. It helps address missing deadlines, miscommunication, and tasks falling through the cracks. It also helps us anticipate reprioritization of tasks when urgently needed and keeps all teams accountable in doing their due diligence for meeting deadlines.

Pros

Creates Daily To Do lists for individual prioritization
Recalculates time lines and project due dates based on changing one task
Showing a big picture of all projects for better visibility

Cons

Showing pop ups for notifications like Teams when you are tagged or someone completes a task you assigned them
Not showing duplication of tasks on the dashboard, example, an overarching task with a subtask will show twice on the dashboard or if the subtask is marked complete, the overarching task will still remain open
Maybe an instant message feature for direct messaging

Return on Investment

Improved overall work quality to streamline tasks and calendars in one place for all teams.
Saves time in cross-functional communication because you can see where each team is on their task or where you need to follow up.
Provides great structure for project timelines.

Usability

Other Software Used

Centric PLM, Microsoft SharePoint

Hitesh Karkal

Sr Manager in Professional Services at Zycus (501-1000 employees)

Use Cases and Deployment Scope

Wrike is one of those software tools that provides users with the flexibility to customize workflows, add custom fields, & configure them for reporting without intervention from the Support team. The customization helps to cater to company-specific and department-specific requirements. The easy-to-configure APIs also help us connect to our internal systems, which, in turn, enable us to use Wrike as a single source of truth for all PMO activities. The automation option also helps build triggers to respond to movement in workflows.

Pros

Manage project plans & time tracking for resources.
Highly customizable templates & custom fields.
Customizable easy to configure Dashboards.

Cons

To activate the custom fields, you need to raise a ticket.
Project plan import has some room for improvement.
More opportunities for import export for bulk updates.

Return on Investment

Wrike helped us in stitching PMO related activities under one umbrella.
It helped provide the organization with multiple items to be reviewed in a single tool.
Easy allocation of resources due to time tracking dashboards thus optimizing resources.

Usability

Alternatives Considered

Rocketlane, Notion and Smartsheet

Other Software Used

Atlassian Jira, Salesforce Agentforce Sales, Userpilot

Shan Azeerulla

Project Manager in Product Management at Great HealthWorks (51-200 employees)

Use Cases and Deployment Scope

Our Wrike use case within my organization is strictly for proofing and approvals. We've created several custom workflows surrounding approvals across our entire organization, encompassing many stakeholders cross-departmentally. Each workflow represents a unique content/asset type which require its own set of approvers and in a specific order. Conducting approvals this way through Wrike avoids user error and breach of process.

Pros

Wrike facilitates process flows well and provides ample customization to ensure approvals are streamlined.
Wrike is compatible with all common file formats and extensions to documents, images and videos. This makes it easy to open within the Wrike platform and have team members provide their notes and redlines.
Wrike takes it a step further and provides the user the ability to make changes to documents directly from a third party app (such as Adobe Acrobat) and when a user hits save, the file version is then already updated within the Wrike task. Very simple and streamlined.
Wrike's role permissions are also very customizable and can be tailored to the needs of the organization, either on the account level or space level. This helps limit third party contractors with sensitive information they should not be able to access.

Cons

While Wrike's storage capacity limits are somewhat reasonable, with an account of over 50+ users, storage may meet or near full capacity depending on the file sizes of the content that gets uploaded.
Wrike's analytic boards are often laggy and take some time to populate the changes applied, depending on the level of complexity.
Wrike's reporting features lack certain attributes, such as filtering for files and file sizes.
Wrike does not include boards out of the box that can present high level project updates on the leadership level. Other platforms such as Monday.com thrives with their real-time visual progress tracking. Wrike's boards are geared more towards text layouts and are information-dense. Would like to see improvements that include more color customizations and the use of AI to be able to skim project statuses at a glace and provide a summary within a board.

Return on Investment

Streamlined approvals for content, which enabled faster revenue generation
Streamlined approvals for content, which enabled improved time management
Regular users and contractors can collaborate using the same environment, enabling business optimization.

Usability

Alternatives Considered

monday.com, Asana and Smartsheet

Other Software Used

Microsoft Teams, monday.com, Atlassian Jira

Haley Hagle

Graphic Designer in Marketing at Memento Mori Hospitality (51-200 employees)

Use Cases and Deployment Scope

I use Wrike as a freelancer assisting a company with their creative needs. My clients are able to submit design jobs including all of the required information for me to design their menus, signage and campaigns. Once I have designs for them to review, I upload my files for us to collaborate. I absolutely love the file review feature that allows us to comment, draw and tag each other. It's like marking up a printed design but faster and more intuitive.

Pros

Design review and collaboration
Organizing tasks
Setting priorities

Cons

Sometimes file versioning in uploads can be clunky

Return on Investment

It's saved me countless hours sorting through emails
I'm able to have a clear snapshot of my tasks on my dashboard

Usability

Alternatives Considered

ClickUp

Other Software Used

ClickUp, Asana

Waleska De paula

analista in Marketing at sicoob (10,001+ employees)

Use Cases and Deployment Scope

Using Wrike in our daily work has become an excellent tool for organizing processes and routines between the company and suppliers. Before Wrike, requests were lost in various emails, there was no formalization or proof, and essential information was lost. We were also able to measure team efficiency and identify internal gaps or structures that need more manpower or organization to flow and deliver results.

Use o Wrike no dia a dia de trabalho e se tornou uma excelente ferramenta de organização de processos e rotina entre a empresa e fornecedores. Antes do Wrike as demandas ficavam perdidas em emails diversos, não havia formalização e comprovações ou forma de documentar aquele processo e o resgate de informações essenciais ficavam perdidos. Conseguimos também medir a eficiência da equipe e identificar gaps internos ou estruturas que necessitam de mais mão de obra ou organização para fluir e realizar as entregas.

Pros

process management
team management
Formalization of demands
history for consultation
gestão de processos
gestão de equipe
formalização de demandas
historico para consulta

Cons

Extracting information from Wrike to understand data outside of it could improve
extração de informações do Wrike para entendimento de dados fora dele poderia melhorar

Wrike

What is Wrike?

Categories & Use Cases

Media

Wrike Key Features

Top Performing Features

Task Management

Team Collaboration

Scheduling

Areas for Improvement

Integration with accounting software

Budget and Expense Management

Invoicing

Who Buys & Uses Wrike

Most Frequent Users

Professional, Scientific, and Technical Services

Manufacturing

Information

Most Frequent Users

Small Businesses

Mid-sized Companies

Enterprises

Most Frequent Users

United States of America

Canada

United Kingdom of Great Britain and Northern Ireland

Most Frequent Users

Marketing

Product Management

Engineering

Wrike Reviews

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Wrike Alternatives