Wrike

Score8.7 out of 10

1,862 Reviews and Ratings

What is Wrike?

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

Categories & Use Cases

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Screenshot of Dashboards

Task Management
This includes the ability to plan, track, collaborate and report on tasks.
Category average: 9
Team Collaboration
Team collaboration capabilities let team members work directly with each other and provide team updates.
Category average: 8.9
Scheduling
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
Category average: 8.3

Integration with accounting software
Real-time, two-way sync with accounting or financial software to facilitate project and financial reporting
Category average: 7.3
Budget and Expense Management
Budget and expense management provides the capability to track all expenses by employee or department and link them back to department. It also enables hourly rates to be set.
Category average: 7.6
Invoicing
Ability to create, manage and send invoices to clients during or after completion of a project
Category average: 7.6

Most Frequent Users

Top 3 industries using Wrike.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Professional, Scientific, and Technical Services

21.2%

983 installations of 4,628

“We use Wrike for project management.”
— Insights Manager, Tinuiti

#2 most frequent

Manufacturing

15.3%

706 installations of 4,628

“Also I use it to collaborate with team members which eliminate messy communication, everything been kept in one place, I always know what I need to work on, what others are doing, and what's coming next.”
— Plant Engineering Manager, Ohm Energie

#3 most frequent

Information

11.9%

553 installations of 4,628

“Wrike serves as a common ground for teams to have visibility of the projects that they are contributing to, as well as a communication tool for the involved stakeholders to ensure immediate understanding of the progress made between them.”
— Technical Writer, ANIME TOONS LTD.

Pros

Efficient project and task structuring
High customization and workflow flexibility
Enhanced team collaboration and communication

Cons

Overwhelming and non-intuitive user interface
Limited or buggy automation features
Lack of flexibility and customization in reporting

Hitesh Karkal

Sr Manager in Professional Services at Zycus (501-1000 employees employees)

Use Cases and Deployment Scope

Wrike is one of those software tools that provides users with the flexibility to customize workflows, add custom fields, & configure them for reporting without intervention from the Support team. The customization helps to cater to company-specific and department-specific requirements. The easy-to-configure APIs also help us connect to our internal systems, which, in turn, enable us to use Wrike as a single source of truth for all PMO activities. The automation option also helps build triggers to respond to movement in workflows.

Pros

Manage project plans & time tracking for resources.
Highly customizable templates & custom fields.
Customizable easy to configure Dashboards.

Cons

To activate the custom fields, you need to raise a ticket.
Project plan import has some room for improvement.
More opportunities for import export for bulk updates.

Return on Investment

Wrike helped us in stitching PMO related activities under one umbrella.
It helped provide the organization with multiple items to be reviewed in a single tool.
Easy allocation of resources due to time tracking dashboards thus optimizing resources.

Usability

Alternatives Considered

Rocketlane, Notion and Smartsheet

Other Software Used

Atlassian Jira, Salesforce Agentforce Sales, Userpilot

Deanna Reis View profile

Production Director in Marketing at Regent University (201-500 employees employees)

Use Cases and Deployment Scope

Our department utilizes Wrike daily to organize all projects/requests we receive. We function similar to an ad agency and our department receives multiple requests from various departments and schools. It would be impossible to keep track of all requests if we didn't have a system like Wrike. Clients submit job requests through our custom form and we have a system set up to add job numbers and client codes to each job. Based on what the job type is that was selected on the form, specific tasks are assigned to each job. Then each request is scheduled based on requested due date and feasibility.

Pros

The overall structure of Wrike makes it easy to work with. It's very adaptable to your specific needs and how you want to organize it. We set up folders for each of our clients and store projects in each.
The reporting function offers a lot of options for pulling data - whether you want to look at all projects in the system, or narrow it down to job type or a specific person or multiple people.
The search function is very useful for looking up/referencing previous jobs.
I love the option to duplicate previous jobs. This saves time by not having to submit a new job request because the information is already there and can just be updated as needed.

Cons

The main area I would like to see improved is that the details provided when a job is submitted would be included on each task. It is time consuming to have to copy and paste on each task associated with the job.
This may be user error, but I don't understand why the fields change sometimes from job to job and how to keep it where they stay the same for all jobs/job types.

Return on Investment

Our department would have a very difficult time functioning without Wrike. The system is easy for everyone to use and it helps our team of over 20 people stay on the same page.
We are more organized because of Wrike which makes our department more efficient and reliable because once jobs enter our system, they go to a 'new jobs' folder where they wait to be scheduled and then moved to the appropriate client folder, so we don't miss requests.

Usability

Alternatives Considered

Asana

Other Software Used

Microsoft Excel, Microsoft Teams, Adobe InDesign

Michel Leon

Event Production Manager at L'Astrolabe (1-10 employees employees)

Use Cases and Deployment Scope

In our organization, we use Wrike mostly for project management and teamwork. We like using it daily to manage, organize, and collaborate on events and productions. Two years ago, managing projects was very hectic, but after starting to use Wrike, we experienced a seamless flow in creating tasks, assigning them, and collaborating with teams and external people. Multiple teams can share their comments and updates, and coordinate on a single task, leading to more engaging and productive work. Different project views, particularly the Gantt chart, offer robust visuals that help us map out our entire event timelines.

Pros

Excellent dashboards that are easy to use and give amazing insights.
User friendly interface that is also easy to interact with.
Lot of integrations.
Robust project and task management features.
Facilitate seamless team collaboration and communication.
Highly customizable and multiple project views.

Cons

Free plan offer limited features.
The reporting functionality needs an improvement.

Return on Investment

Allow us to plan, execute, track, and effortlessly achieve the completion of all projects before the deadline.
Great team collaboration that enhances team productivity and efficiency.
Provide real time project status and progress easily.
Projects stay well organized and assigning tasks to right people is simple.

Usability

Alternatives Considered

Asana

Other Software Used

Microsoft Teams, Calendly, Eventbrite

Megan Kappes View profile

Social Media Manager in Marketing at SageSure (1001-5000 employees employees)

Use Cases and Deployment Scope

The Marketing team uses Wrike to manage campaigns and workflows, including creative processes, reviews, and other project management needs. The subsidiary teams within our Marketing department also use Wrike to manage their additional work, including intranet communications, Customer Experience tasks, and social media calendar management.
The customizable workflows allow for various team members to ensure that Wrike's functionality can be adapted to complement their team's needs.

Pros

Customizable workflows, including programmable automation to make tasks "smarter"
Public forms and guest review features make it easy to collaborate with others in the company that don't use the tool themselves
The UX is pleasant and users can utilize different "view" styles to manage their work in the manner that works best for them

Cons

Add the description field to table view
More nuance could be added to automation to further its capabilities
There aren't many options in terms of having a task/project/folder "inherit" tags/features/etc from parent items, which can at times make labeling work more tedious than it needs to be

Return on Investment

Wrike continues to give visibility to project work and help individuals be more responsible for their own tasks
The added visibility also simplifies accountability
It's much easier to work in one location vs tracking down several documents

Usability

Shelly Erickson View profile

Director of IT Hospital Interface Services in Information Technology at Ob Hospitalist Group (1001-5000 employees employees)

Use Cases and Deployment Scope

We use Wrike in many different areas of our company. My area in particular has over 50 projects in process at one time; not to mention the additional task that are issues outside of those projects. I am responsible for implementing real-time hospital interfaces with all our hospital partners. We used to have a spreadsheet with over 120 columns! Now we have a blueprint, request form and boom! Project is created!

Pros

Project Management
Daily Task List
Automation
Past Due Calendar
Dashboard

Cons

There are a few things that are a bit odd at first when learning the system. For example, when typing in the note field in a table view, you can't enter or ctrl-enter for the next line. However, if you go into the details, you can ctrl-enter.
The Completed Date is automatic and doesn't allow you to manually change it. We created an Actually Completed custom field to assist with this issue.
The automation bots come in at midnight and I haven't found a way to adjust this without adjusting my entire time zone. This is not a big issue but just a small improvement that's needed.

Most Important Features

Past Due Calendar
Custom Reports
Automation Bots
Built in Analytics
Blueprints
Request Forms
Dashboards
Item Types

Return on Investment

I took a Microsoft Excel spreadsheet of 120 columns and 60 rows and converted it to Wrike. That was just the start. We moved at least 3 manual reports over to Wrike and use automation to create the reports.
After moving our projects into Wrike, we've added 5 other departments. All the new departments are using Wrike for their own projects.
The VP now has greater insight into all areas instead of receiving multiple manual status reports.
With the request forms and blueprints, it is very little effort to enter a new project into Wrike!

Wrike

What is Wrike?

Categories & Use Cases

Media

Wrike Key Features

Top Performing Features

Task Management

Team Collaboration

Scheduling

Areas for Improvement

Integration with accounting software

Budget and Expense Management

Invoicing

Who Buys & Uses Wrike

Most Frequent Users

Professional, Scientific, and Technical Services

Manufacturing

Information

Most Frequent Users

Small Businesses

Mid-sized Companies

Enterprises

Most Frequent Users

United States of America

Canada

United Kingdom of Great Britain and Northern Ireland

Most Frequent Users

Marketing

Product Management

Engineering

Wrike Reviews

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Use Cases and Deployment Scope

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