Wrike

Score8.6 out of 10

1,905 Reviews and Ratings

What is Wrike?

Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

Categories & Use Cases

Media

1 / 15

Screenshot of Dashboards

Task Management
This includes the ability to plan, track, collaborate and report on tasks.
Category average: 8.9
Team Collaboration
Team collaboration capabilities let team members work directly with each other and provide team updates.
Category average: 8.6
Scheduling
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
Category average: 8.1

Integration with accounting software
Real-time, two-way sync with accounting or financial software to facilitate project and financial reporting
Category average: 6.9
Budget and Expense Management
Budget and expense management provides the capability to track all expenses by employee or department and link them back to department. It also enables hourly rates to be set.
Category average: 7.2
Invoicing
Ability to create, manage and send invoices to clients during or after completion of a project
Category average: 7.5

Most Frequent Users

Top 3 industries using Wrike.

Based on HG Insights installation data

View all Reviews

#1 most frequent

Professional, Scientific, and Technical Services

19.5%

1,180 installations of 6,057

“I use Wrike to keep track of all my projects and tasks.”
— Director of Product Management, SAi (Mid-sized Companies)

#2 most frequent

Manufacturing

12.8%

773 installations of 6,057

“Till now I use Wrike mainly for project and task management.”
— Plant Engineering Manager, Ohm Energie (Small Businesses)

#3 most frequent

Information

10.2%

616 installations of 6,057

“It is also used to track a parking lot of ideas for innovation on our team.”
— Senior Value Engineer - FinOps, Snowflake (Enterprises)

Pros

Effective project and task organization with multiple view options
Robust collaboration and communication features that centralize discussions
Extensive customization for workflows, dashboards, and automation

Cons

User interface is often described as overwhelming, confusing, or visually unappealing
Issues with notifications, including missing alerts and limited customization
Limited flexibility in reporting and dashboard customization options

Hitesh Karkal

Sr Manager in Professional Services at Zycus (501-1000 employees)

Use Cases and Deployment Scope

Wrike is one of those software tools that provides users with the flexibility to customize workflows, add custom fields, & configure them for reporting without intervention from the Support team. The customization helps to cater to company-specific and department-specific requirements. The easy-to-configure APIs also help us connect to our internal systems, which, in turn, enable us to use Wrike as a single source of truth for all PMO activities. The automation option also helps build triggers to respond to movement in workflows.

Pros

Manage project plans & time tracking for resources.
Highly customizable templates & custom fields.
Customizable easy to configure Dashboards.

Cons

To activate the custom fields, you need to raise a ticket.
Project plan import has some room for improvement.
More opportunities for import export for bulk updates.

Return on Investment

Wrike helped us in stitching PMO related activities under one umbrella.
It helped provide the organization with multiple items to be reviewed in a single tool.
Easy allocation of resources due to time tracking dashboards thus optimizing resources.

Usability

Alternatives Considered

Rocketlane, Notion and Smartsheet

Other Software Used

Atlassian Jira, Salesforce Agentforce Sales, Userpilot

Miles Green

Marketing and Communications Specialist in Marketing at Michigan Education Corps (11-50 employees)

Use Cases and Deployment Scope

Our statewide non-profit is composed of individual service programs and our team is composed of 11 highly motived individuals that all wear multiple hats.

As the Marketing and Communications Specialist, it was my desire and responsibility to create automations, store files, up-skill, and ultimately ensure the implementation and use of Wrike.

I was delighted when we finally got a piece of project management software with so much integration. Our parent organization is in the health care realm and their IT infrastructure is extremely rigid when it comes to internal vs. external systems. However, because of Wrike's amazing support team, we were able to tackle all of the issues in the course of a few weeks.

The initial training and onboarding was, in my opinion, very well handled and thoughtful. Our team is composed of people with a variety of tech skill-sets from absolute beginner to advanced level. The majority of us where able to take thing lessons and implement the systems we individually needed. For those on our team that needed extra support, Wrike customer support was always happy to schedule screen-time. Also, what was great about the continued and consistent support was the pleasure of working with the same awesome people consistently.

Pros

File and Resource Management
Automations
Alerts

Cons

AI agent for those that are unable to find or build certain things within the program?

Return on Investment

Decreased labor costs due to time savings
Overall workflow SOPs increased team efficiency
Great tool to learn as an upskill

Usability

Alternatives Considered

monday CRM

Rihards Freibergs View profile

Senior software engineer in Research & Development at Aerones (501-1000 employees)

Use Cases and Deployment Scope

all our teams used to use it to some extent, as Wrike is very versatile. from HR and accounting to RnD, however we found the API integrations to be to tiresome, thus my team (developers) created our own solution tailored exactly for the need of our internal processes. scoping, custom statuses, clocking etc.

Pros

gantt charts
email notifications
desktop app on mac

Cons

api access
time clocking
browser experience on windows

Return on Investment

increased costs due to being 3rd party software
on the other hand it kinda did its job but not suited for all teams
custom statuses let our and other teams manage the workflow

Usability

Alternatives Considered

Atlassian Jira

Other Software Used

GitLab, Google Chat, Microsoft Visual Studio Code, Claude Code

Deanna Reis View profile

Production Director in Marketing at Regent University (201-500 employees)

Use Cases and Deployment Scope

Our department utilizes Wrike daily to organize all projects/requests we receive. We function similar to an ad agency and our department receives multiple requests from various departments and schools. It would be impossible to keep track of all requests if we didn't have a system like Wrike. Clients submit job requests through our custom form and we have a system set up to add job numbers and client codes to each job. Based on what the job type is that was selected on the form, specific tasks are assigned to each job. Then each request is scheduled based on requested due date and feasibility.

Pros

The overall structure of Wrike makes it easy to work with. It's very adaptable to your specific needs and how you want to organize it. We set up folders for each of our clients and store projects in each.
The reporting function offers a lot of options for pulling data - whether you want to look at all projects in the system, or narrow it down to job type or a specific person or multiple people.
The search function is very useful for looking up/referencing previous jobs.
I love the option to duplicate previous jobs. This saves time by not having to submit a new job request because the information is already there and can just be updated as needed.

Cons

The main area I would like to see improved is that the details provided when a job is submitted would be included on each task. It is time consuming to have to copy and paste on each task associated with the job.
This may be user error, but I don't understand why the fields change sometimes from job to job and how to keep it where they stay the same for all jobs/job types.

Return on Investment

Our department would have a very difficult time functioning without Wrike. The system is easy for everyone to use and it helps our team of over 20 people stay on the same page.
We are more organized because of Wrike which makes our department more efficient and reliable because once jobs enter our system, they go to a 'new jobs' folder where they wait to be scheduled and then moved to the appropriate client folder, so we don't miss requests.

Usability

Alternatives Considered

Asana

Other Software Used

Microsoft Excel, Microsoft Teams, Adobe InDesign

Rose Bythrow

Marketing Manager in Marketing at Tune Outdoor (51-200 employees)

Use Cases and Deployment Scope

I use Wrike to manage the marketing and web team. We take website requests, track the progress of tasks and use the calendar feature to plan out blog and email content. Marketing typically includes a variety of channels and tasks, so this helps us keep track of what we're working on.

Pros

Progress tracking
Assigning roles to tasks
Bugs and requests forms

Cons

There are too many views options and it could be less complex
Notifying participants when deadlines pass

Return on Investment

Improved overall work quality and approval process
Less software needed

Usability

Alternatives Considered

Asana, HubSpot CRM and Later Social

Other Software Used

HubSpot CRM, Adobe Creative Cloud for Enterprise, Canva

Wrike

What is Wrike?

Categories & Use Cases

Media

Wrike Key Features

Top Performing Features

Task Management

Team Collaboration

Scheduling

Areas for Improvement

Integration with accounting software

Budget and Expense Management

Invoicing

Who Buys & Uses Wrike

Most Frequent Users

Professional, Scientific, and Technical Services

Manufacturing

Information

Most Frequent Users

Small Businesses

Mid-sized Companies

Enterprises

Most Frequent Users

United States of America

Canada

United Kingdom of Great Britain and Northern Ireland

Most Frequent Users

Marketing

Product Management

Engineering

Wrike Reviews

Pros

Cons

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Wrike Alternatives