TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Workfront

    Score8.3 out of 10
    N/AAdobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.N/A

    Smartsheet

    Score8.2 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Pricing
    Adobe WorkfrontSmartsheet
    Editions & Modules
    No answers on this topic
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Offerings
    Pricing Offerings
    Adobe WorkfrontSmartsheet
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    Adobe WorkfrontSmartsheet
    Considered Both Products
    Adobe
    Chose Adobe Workfront
    When I was employed at a smaller company, Basecamp and Smartsheet worked well. It's been several years, but I'm not sure they would scale to enterprise. My current company implemented Workfront prior to my arrival, but I believe everyone is generally happy with the decision. …
    Incentivized
    Chose Adobe Workfront
    Far easier to use than MS Project, easier to navigate and learn, but far more complex (albeit more functionally sophisticated as well) than Smartsheet.
    Incentivized
    Chose Adobe Workfront
    JIRA and Clarizen were too complicated and did not offer an integrated document review and proofing system.
    Microsoft Project did not handle multiple small projects and resource allocation as well.
    Smartsheet was too limited for large teams and required too much manual work.
    Incentivized
    Chose Adobe Workfront
    I wasn't with this company when the buying decision was made. However, Workfront replaced Mavenlink, and what I could gather is Mavenlink was liked by users, but the owners and administrators wanted more reporting and more automation.
    For me, Workfront is far superior to MS …
    Incentivized
    Chose Adobe Workfront
    Adobe Workfront has been a great alternative to those other tools because it allows us to do everything the other tools can do, plus so much more.
    Incentivized
    Chose Adobe Workfront
    Adobe is so much easier to use as a large team
    Incentivized
    Chose Adobe Workfront
    It’s championed for an enterprise platform. Robust to be unique to different workstreams.
    Incentivized
    Chose Adobe Workfront
    Adobe is very intuitive in its workflow automation and creation of the task workflows that can be used as templates for employees. That is harder to create in Teams unless there is [the] integration of another Microsoft product and more time spent on it by an IT professional. …
    Incentivized
    Chose Adobe Workfront
    Workfront is more robust and versatile than Asana and Smartsheets, which is why we did not go with those tools. It is pretty comparable to Wrike in many ways. We use Workfront over Wrike because we are set up in Workfront already.
    Incentivized
    Chose Adobe Workfront
    Workfront offers more features than lower cost options, allowing us to scale our business and not have to shift with each jump in headcount. it also provides more financial data support compared to simpler tools. It integrates into accounting software as well.
    Incentivized
    Chose Adobe Workfront
    Workfront is one of the most expensive tools in the market but it offers a lot as well. From budget management to resource management, to support levels, reporting, usability, and even the mobile app. All of those things combined made for a great tool that was easy to use and …
    Incentivized
    Chose Adobe Workfront
    They don't compare... People say that MS Project is easier to use... But where's the reporting? You can't perform resource allocation with a drag and drop, nor can you build the dynamic reports that Workfront provides. Not to mention automatically distribute those reports at …
    Incentivized
    Chose Adobe Workfront
    Our previous system was home-brewed Sharepoint, mostly for note-taking and online tracking as we routed physical job jackets, scanned documents and emailed them to one another. It was fine for its time but as we expanded not just in volume but in location (offices went from NY …
    Incentivized
    Chose Adobe Workfront
    Workfronts document hosting and timeline generation are two of the biggest reasons we have stuck with Workfront for so long. The visibility of project updates and communication tracking with each project is also has allowed for more effective collaboration. Workfront also has a …
    Incentivized
    Chose Adobe Workfront
    Workfront provides greater visibility and organization then any other PM tool I've worked in.
    Incentivized
    Chose Adobe Workfront
    Workfront is the only tool I want to use.... have used MSProject Server online, PlanView, Innotas, Clarity, SmartSheet, and a few other ridiculous tools.
    Incentivized
    Smartsheet
    Chose Smartsheet
    Smartsheet is a unique data and project management collaboration tool that sets itself apart from its competitors. Teams have the ability to create extremely customized dashboards that have data flowing to and from multiple worksheets and workspaces. Smartsheet has the ability …
    Incentivized
    Chose Smartsheet
    Depending on your use of the software Smartsheet may be the perfect choice for you. If you use a Mac forget about MS Project because it does not support Mac. If you need for real-time collaboration Smartsheet excels at that. Smartsheet also supports sheets way beyond project …
    Incentivized
    Chose Smartsheet
    I was attempting to do all I've described with Google Sheets & SharePoint. Google Sheets didn't have all the functionality we needed. SharePoint was too difficult to set up and doesn't work well with Mac users. None of the solutions I listed could match Smartsheet's versatility …
    Key User Insights
    Would buy again
    95%
    Would buy again
    125 Answers
    90%
    Would buy again
    62 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    91 Answers
    97%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    122 Answers
    88%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    56 Answers
    98%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    69 Answers
    96%
    Implementation went as expected
    51 Answers
    Features
    Adobe WorkfrontSmartsheet
    Project Management
    Comparison of Project Management features of Adobe Workfront and Smartsheet
    Feature
    Adobe Workfront
    7.3
    421 Ratings
    5% below category average
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    Task Management8.4421 Ratings9.8126 Ratings
    Resource Management7.3379 Ratings10.0108 Ratings
    Gantt Charts6.6331 Ratings9.0109 Ratings
    Scheduling8.0372 Ratings9.8111 Ratings
    Workflow Automation7.5377 Ratings9.2100 Ratings
    Team Collaboration8.0400 Ratings10.0122 Ratings
    Support for Agile Methodology7.0271 Ratings8.981 Ratings
    Support for Waterfall Methodology7.2279 Ratings9.079 Ratings
    Document Management7.3378 Ratings9.3101 Ratings
    Email integration7.2323 Ratings9.0100 Ratings
    Mobile Access5.7312 Ratings8.196 Ratings
    Timesheet Tracking7.7299 Ratings9.762 Ratings
    Change request and Case Management7.3300 Ratings8.169 Ratings
    Budget and Expense Management7.2258 Ratings8.075 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Adobe Workfront and Smartsheet
    Feature
    Adobe Workfront
    6.3
    240 Ratings
    20% below category average
    Smartsheet
    7.9
    66 Ratings
    2% above category average
    Quotes/estimates6.6133 Ratings8.144 Ratings
    Invoicing6.1115 Ratings7.537 Ratings
    Project & financial reporting6.8230 Ratings8.760 Ratings
    Integration with accounting software5.9103 Ratings7.332 Ratings
    Best Alternatives
    Adobe WorkfrontSmartsheet
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.8 out of 10
    Microsoft To Do
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe WorkfrontSmartsheet
    Likelihood to Recommend
    8.5
    (474 ratings)
    9.3
    (146 ratings)
    Likelihood to Renew
    6.6
    (63 ratings)
    9.0
    (24 ratings)
    Usability
    6.4
    (19 ratings)
    9.2
    (17 ratings)
    Availability
    9.1
    (10 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (5 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (12 ratings)
    8.1
    (45 ratings)
    In-Person Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.9
    (4 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    8.3
    (10 ratings)
    10.0
    (6 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe WorkfrontSmartsheet
    Likelihood to Recommend
    Adobe
    Since I work remotely from my laptop, when I am finished with work, I enter my hours and submit my time at the end of the week. It's quick, it's easy, and it helps me keep a record of how many hours of vacation and sick time I have used. But when I am on the go, it is a hassle to record my time on my phone because of the lack of responsive design.
    Incentivized
    Read full review
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
    Read full review
    Pros
    Adobe
    • Fosters communication between team members.
    • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
    • Sharing documents between team members that can be updated.
    Incentivized
    Read full review
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
    Read full review
    Cons
    Adobe
    • The product itself is very complicated and difficult to be stood up
    • Sharing and proofing workflows require multiple steps and layers
    • It may just be my organization, but the build feels a bit clunky and difficult to navigate, which deters many teams from using the tool effectively
    Incentivized
    Read full review
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    Workfront is sometimes a bit clunky to use, but overall it works well for our teams when it comes to project management and collaboration across multiple, involved teams. It also has flexibility that allows us to adapt it to diverse use cases, some of which aren't necessarily always the first things that one would think of using workfront for.
    Incentivized
    Read full review
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
    Read full review
    Usability
    Adobe
    Workfront is overly complex, but it is functional as a tool to keep track of projects. It is a shame that sometimes it takes a lot of clicks to find anything. Workfront is slowly modernizing its interface but at the same time, hides certain information away thus making the experience feels worse.
    Incentivized
    Read full review
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    I have found that Adobe Workfront is a reliable resource, because in the post 6 years of using it, rarely has it been unavailable to our team. I think I could count on one hand the number of times the site has been down over my time using it with my team.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Performance
    Adobe
    I think overall, Adobe Workfront performs well. There have been some times when it doesn't load or run as quickly as our team would like. This is frustrating when it is such a crucial tool that our team utilizes on a daily basis. It can show our workflow when it lags.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Support Rating
    Adobe
    I know that this particular company has it's own Adobe Workfront employee that builds out things they need from the software, and meets with them regularly to troubleshoot. I'm not part of this process, but it's refreshing to see Adobe provide this level of customer service to people, and they're expedient.
    Incentivized
    Read full review
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
    Read full review
    In-Person Training
    Adobe
    It was from my boss, not a rep from AtTask.
    Read full review
    Smartsheet
    No answers on this topic
    Online Training
    Adobe
    The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
    Read full review
    Smartsheet
    No answers on this topic
    Implementation Rating
    Adobe
    Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
    Incentivized
    Read full review
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Read full review
    Alternatives Considered
    Adobe
    Much increased functionality and templating aspects. While I liked JIRA's setup, the Workfront is so much more flexible. The moving away from Jira i was able to show the possibilities of what a full pm software could accommodate and how it all connected in. Also, the pluses of connectivity with the Adobe suite for our creative teams were excellent. From providing updates within other programs, it allowed a much more fluid working process and instant communication.
    Incentivized
    Read full review
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Scalability
    Adobe
    Our organization has thousands of users that use Workfront and it seems to hold up very well. I have not encountered any issues using it and I think it makes it very easy for multiple people to be involved in a project and keep things organized and clear for everyone involved.
    Incentivized
    Read full review
    Smartsheet
    No answers on this topic
    Return on Investment
    Adobe
    • Increased efficiency in threaded updates to Outlook emails - no time wasted looking for things in email vs Workfront - they automatically are in both places.
    • Time tracking allows us to average out how much time tasks & deliverable types take, allowing better long-term forecasting.
    • Planning has given us a system of record for campaigns, allowing us to easily find historic plans and/or view calendar views of upcoming ones.
    Incentivized
    Read full review
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
    ScreenShots

    Adobe Workfront Screenshots

    Screenshot of Tasks in Adobe WorkfrontScreenshot of Work Requests in Adobe WorkfrontScreenshot of Review Functionality in Adobe WorkfrontScreenshot of Adobe Workfront Planning