Avaya Contact Center

Score8.6 out of 10

191 Reviews and Ratings

Avaya Contact Center Pricing Plan Options

Avaya Contact Center does not currently have any pricing plans listed at this time. For the latest pricing information, visit the product's homepage. No free version or trial is available for Avaya Contact Center.

Alternatives for Avaya Contact Center

Comparing pricing options side-by-side gives you clearer context on total cost so you can confidently choose the product that best fits your needs and budget. Compare Avaya Contact Center pricing to the most common alternatives, backed by TrustRadius buyer data.

NiCE CXone

Rating: 8.6 out of 10

Starting at: $110

View pricing details

Five9

Rating: 8.2 out of 10

Starting at: $119

View pricing details

MyOperator

Rating: 10 out of 10

Starting at: $2.34

View pricing details

What customers say about Avaya Contact Center pricing

Real feedback from verified users about Avaya Contact Center's pricing and value

Rating: 8 out of 10

“From a pricing perspective, it has a good pricing list which makes it valuable and worthy for organizations that need an optimized cost for their contact centers.”

View full review

Mostafa Awad

Senior Genesys System Engineer in Information Technology at IST Networks (201-500 employees, 2 years experience)

August 17, 2021

Rating: 8 out of 10

“Cost savings for calls abroad with the regional office Cost savings for calls between the branches Time-saving for conference calls through Avaya.”

View full review

Michael nabil

Network Team Lead in Information Technology at Ghabbour Auto (5001-10,000 employees, 5 years experience)

February 16, 2019Incentivized

Rating: 10 out of 10

“The new licensing model no longer requires expensive upgrades to stay current with new features added to the system and really helps with the cost of investment.”

View full review

Michelle VanderBand

Business Analyst III in Information Technology at Atos (10,001+ employees, 20 years experience)

June 16, 2014Incentivized

Rating: 10 out of 10

“Avaya is less expensive than Cisco.”

View full review

Kenneth Katz

Senior Network Engineer in Engineering at Carousel Industries (1001-5000 employees, 8 years experience)

June 6, 2014Incentivized

Rating: 10 out of 10

“Return on Investment Customer satisfaction Employee satisfaction.”

View full review

Julian Perez

Engineering Technician in Information Technology at Grupo Prometeo (1-10 employees, 2 years experience)

July 22, 2021Incentivized

Rating: 10 out of 10

“Good return on investment for the system that we needed.”

View full review

Brian Marcus

Telecommunications Supervisor in Information Technology at Bon Secours Health System (10,001+ employees, 20 years experience)

February 21, 2019Incentivized

Rating: 9 out of 10

“Switched from a competitor provider that had similar pricing, so we gained better call quality and better tech support at no additional cost, by switching to avaya (except implementation).”

View full review

Aly Hajiani

Business Development Executive | United States Enterprise Sales. in Sales at Zycus (501-1000 employees, 1 year experience)

February 15, 2019Incentivized

Rating: 10 out of 10

“Overall from a business objective standpoint, Avaya has to have had a positive impact on our Return on Investment.”

View full review

Shauna Stermer

Internet Technician/Consultant for Cox Communications at Sutherland Global Services/CloudSource in Information Technology at Sutherland Global Services/Cloudsource (10,001+ employees, 5 years experience)

August 27, 2018Incentivized

Rating: 10 out of 10

“Also, license-activate functionality provides you with mobility and IM features, meet-me, and video, call recording, UVR and unified messaging without having to pay for extra hardware.”

View full review

Juan Vlieg

Technical Consultant in Information Technology at Infotrans Caribbean N.V. (51-200 employees, 10 years experience)

June 11, 2018Incentivized