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BLACKbox has proven to be a valuable tool for businesses looking to meet their data loss prevention and backup objectives. Users have …
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Product Details
- About
- Tech Details
What is BLACKbox?
BLACKbox Features
- Supported: Whitelisting/Blacklisting
- Supported: Access Controls/Permissions
- Supported: Secure Data Storage
- Supported: Backup and Recovery
- Supported: Disaster Recovery
- Supported: Policy Management
- Supported: Real Time Monitoring
- Supported: Activity Tracking
- Supported: Real Time Notifications
- Supported: Remote Access/Control
BLACKbox Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Windows |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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BLACKbox has proven to be a valuable tool for businesses looking to meet their data loss prevention and backup objectives. Users have found that the software strikes the right balance by providing just the necessary features without overwhelming SMEs with unnecessary ones. This product eliminates the need for businesses to deploy and maintain multiple hardware and software solutions, streamlining the process of DLP storage and cloud backup integration.
Businesses have praised BLACKbox for effectively meeting their requirements and fulfilling their basic need for data protection. The software's ease of use and efficiency in managing confidentiality and information have been commended by users. Additionally, its ability to meet global standards has made it a popular choice not only in India but also internationally.
While there is room for improvement in terms of support, customers have generally expressed satisfaction with BLACKbox. The consistent good support provided by the company leaves users feeling supported and valued. Moreover, the positive experiences of those who have stuck with BLACKbox over time demonstrate its reliability and quality as a security management solution.
The combination of good business policies and cost benefits makes BLACKbox a recommended choice for customers seeking data loss prevention and backup solutions. Its ability to deliver value for money has solidified its reputation as one of the best options in the market. Overall, BLACKbox has proven itself to be a reliable and efficient solution that meets business objectives while providing peace of mind in terms of data protection.
Data Security and Backup: Many users have praised BLACKbox for its strong data security features, including automated backup. This has been particularly beneficial for protecting confidential customer data and ensuring that only authorized personnel have access to it.
Audit Trail: Several reviewers have highlighted the audit trail feature of BLACKbox, which provides an extra layer of security by allowing users to track if any data has been deleted. This feature is highly appreciated as it helps users identify any unauthorized activity and maintain data integrity.
Centralization and Automation: The centralized nature of BLACKbox, combined with its automatic backup and reporting capabilities, has garnered positive feedback from users. These features eliminate the need for end-users to manually save data onto a central drive, as everything is automatically saved in the designated location once it is entered. Users appreciate this convenience and efficiency in managing their data.
Setup and Support: Some users have found the setup process to be cumbersome and have experienced repeated issues. They have expressed that there is too much support required during the setup phase.
Payment Policy: Several users have expressed dissatisfaction with the company's payment policy, which requires a 100% advance payment and does not offer discounts easily. They feel that this policy may not be flexible enough for their needs.
Limited Support Hours: Users have mentioned that the standard support hours from 10 AM to 6 PM on weekdays are limited. They request extended support hours, particularly starting from 9 AM, to better accommodate their work schedules.