BoldDesk

BoldDesk® is an omnichannel ticketing system that customer support teams use to track, manage, and resolve issues. Agent tools, automation, and self-service knowledge base software make BoldDesk a help desk platform for organizations of all sizes. The platform includes a 24/7 AI agent that answers customer questions at any time, live chat support, and security controls. BoldDesk is intended for SaaS and technology companies, e-commerce businesses, and healthcare organizations.