TrustRadius Insights
Users of this software have found it to be a valuable tool for supporting and engaging with organizations they are passionate about. With …
Overview
What is Bright Funds?
Bright Funds, headquartered in Oakland, helps companies of all sizes multiply their impact through their eponymous corporate social responsibility platform. For nearly a decade, Bright Funds has been connecting people to purpose with their employee giving, volunteering and grants management…
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What is Bright Funds?
Bright Funds, headquartered in Oakland, helps companies of all sizes multiply their impact through their eponymous corporate social responsibility platform. For nearly a decade, Bright Funds has been connecting people to purpose with their employee giving, volunteering and grants management…
Entry-level set up fee?
- Setup fee optionalOptional
For the latest information on pricing, visithttps://hello.brightfunds.org/trial
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Chezuba?
Chezuba is SaaS platform enabling corporations to build, execute and measure employee volunteering and employee giving programs.
Product Details
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- Tech Details
What is Bright Funds?
Bright Funds Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
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Users of this software have found it to be a valuable tool for supporting and engaging with organizations they are passionate about. With this software, users can easily connect with the organizations they plan to support and gain insights into major events happening in the world that may benefit from their support. They can track their volunteer hours and donate money to organizations of their choice, empowering them to make a positive impact. Companies also benefit from this software by being able to review and approve organizations for inclusion to match employee donations, which helps foster employee engagement and corporate social responsibility initiatives. The software is praised for its user-friendly interface and prompt customer service, making it easy and convenient for users to engage in philanthropy.
In addition to its ease of use, the software also provides valuable support through its technical assistance. Users have appreciated how the software helps identify inflexibilities and inconsistencies, and the prompt and courteous technical support they receive when encountering issues. This level of support ensures a smooth user experience and builds trust in the reliability of the software.
The software serves multiple purposes beyond individual donations and volunteering tracking. It is also widely used for education and literacy initiatives. Users appreciate being able to give back to organizations in need and have their donations doubled through matching programs, providing an incentive for continued engagement. The benefits of using this software extend beyond financial contributions, as users feel empowered to positively change their communities and the world at large.
Overall, this software is considered one of the best options for corporate social responsibility and philanthropy programs due to its all-in-one platform that allows employees to seamlessly track donations and volunteer opportunities. Its transparent pricing structure ensures users are aware of costs, making it an affordable solution for both individuals and companies.
Easier Contribution: Users appreciate how Bright Funds makes it easier for anyone to contribute towards causes and events happening worldwide through a single platform. Many reviewers have mentioned that they are able to contribute more because of BrightFunds, allowing them to make a positive impact on various initiatives. User-Friendly Interface: The simplicity and purpose-driven user interface and user experience of the Bright Funds platform have been highly praised by users. They find it easy to navigate and enjoy the great donor/user experience. Several reviewers have highlighted the intuitive and easy setup process, making it convenient to create campaigns and work with strategic partners. Responsive Customer Service: Users have consistently praised the quick response from the Bright Funds team when they have any questions or need assistance. Many users mention the amazing help they received in responding to their inquiries, especially since it was their first time using the platform or nominating an organization. This prompt support has contributed to a frictionless experience for users.
Difficult Listing Process: Some users have found it difficult to figure out the listing process for a new organization on Brightfunds. They mentioned that the registration process was not easy to explore on their own and required guidance from a BrightFunds employee.
Long processing time for donations and matching: Several users expressed frustration with the long processing time for donations and matching on Brightfunds. This delay has caused inconvenience for these users.
Limited customer support: A number of users had a negative experience with customer support on Brightfunds. They mentioned delays in getting responses to questions, troubleshooting issues, and receiving support. These users even attempted to go through the customer support desk, but it did not help. As a result, they would not recommend using Brightfunds due to the poor customer support experience.
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