Bright Pattern Contact Center Pricing Overview

Omnichannel CX

-

Cloud
per month per seat

Call Center Standard

-

Cloud
per month per seat

Digital CX

-

Cloud
per month per seat
Pricing for Bright Pattern Contact Center

Offerings

  • HasFree Trial
  • Does not haveFree/Freemium Version
  • HasPremium Consulting/Integration Services

Entry-level set up fee?

  • No setup fee

For the latest information on pricing, visit https://www.brightpattern.com/call-center-software-pricing/

One-time set-up fee includes 45 hours of services for workflow implementation and training: Discovery and Design Workshop; Configuration and Customization to customer requirements; Testing and Evaluation; Agent and Supervisor Training; Administration Mentoring & Knowledge Transfer

Bright Pattern Contact Center Support Options

FeatureFree VersionPaid Version
PhoneAvailableUnavailable
Live ChatAvailableUnavailable
EmailAvailableUnavailable
Forum/CommunityAvailableUnavailable
FAQ/KnowledgebaseAvailableUnavailable
Social MediaAvailableUnavailable
Video Tutorials / WebinarAvailableUnavailable
IVRAvailableUnavailable
SMS / TextAvailableUnavailable
ChatbotAvailableUnavailable
Video ChatAvailableUnavailable