Bright Pattern Contact Center Pricing

Rating: 8.7 out of 10

Score

8.7 out of 10

Bright Pattern Contact Center Pricing Plan Options

Bright Pattern Contact Center has 3 pricing plans(s). Available deployment types include on-premise, saas. Review pricing options and learn more about the product to determine which plan is right for you. A free trial is available for Bright Pattern Contact Center.

Plans

Omnichannel CX

per month / per month / per seat

Cloud

Call Center Standard

per month / per month / per seat

Cloud

Digital CX

per month / per month / per seat

Cloud

Additional Pricing Information

One-time set-up fee includes 45 hours of services for workflow implementation and training: Discovery and Design Workshop; Configuration and Customization to customer requirements; Testing and Evaluation; Agent and Supervisor Training; Administration Mentoring & Knowledge Transfer

For the latest information on pricing, visit the Bright Pattern Contact Center official pricing page

Alternatives for Bright Pattern Contact Center

Comparing pricing options side-by-side gives you clearer context on total cost so you can confidently choose the product that best fits your needs and budget. Compare Bright Pattern Contact Center pricing to the most common alternatives, backed by TrustRadius buyer data.

NiCE CXone

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Genesys Cloud CX

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Talkdesk

Rating: 8.3 out of 10

Starting at: $85

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Support Options for Bright Pattern Contact Center

Support options are essential to consider when selecting a product because they directly affect issue resolution, team adoption, time-to-value, and lower downtime. Learn more about the support options that Bright Pattern Contact Center offers for its pricing tiers below.

Feature	Free	Paid
Phone	Available	Unavailable
Live Chat	Available	Unavailable
Email	Available	Unavailable
Forum/Community	Available	Unavailable
FAQ/Knowledgebase	Available	Unavailable
Social Media	Available	Unavailable
Video Tutorials / Webinar	Available	Unavailable
IVR	Available	Unavailable
SMS / Text	Available	Unavailable
Chatbot	Available	Unavailable
Video Chat	Available	Unavailable

What customers say about Bright Pattern Contact Center pricing

Real feedback from verified users about Bright Pattern Contact Center's pricing and value

Rating: 9 out of 10

“Very fast deployment which kept cost down on our side Straightforward and reasonable pricing without too many add-ons Support is always willing to help solve problems, often without insisting on a...”

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Jonathan G. Martin

CEO in Corporate at Telecom, Inc. (201-500 employees, 3 years experience)

March 10, 2024Incentivized

Rating: 10 out of 10

“Return on investment Costs are higher than competitors Needs a simple base license option at a cheap rate for very small clients Fast deployment Multi-tenant configurations are simple and easy to...”

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Jay Lutchman

Chief Technology Officer at Ocular Technologies (11-50 employees, 5 years experience)

January 26, 2022Incentivized

Rating: 10 out of 10

“Outages would cost us thousands of dollars per hour.”

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Brandon Allen

CEO in Corporate at Money Ladder (11-50 employees, 6 years experience)

February 21, 2024Incentivized

Rating: 10 out of 10

“Significantly less expensive and same or better performance. … servicing in the cloud Integration with Zendesk Omnichannel contact routing customizations call routing offer solutions at a great price.”

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Othmar Mueller von Blumencron

VP Sales & Marketing in Sales at VIPdesk Connect (501-1000 employees, 6 years experience)

February 11, 2022Incentivized

Rating: 10 out of 10

“Also, Bright Pattern has a professional team for successful implementation of Contact Center in a record time, then the ROI is really above the average.”

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Jose Luis Muñoz

Information Technology Director for Mexico and Central America in Information Technology at MSC Mediterranean Shipping Company (10,001+ employees, 1 year experience)

June 25, 2022

Rating: 10 out of 10

“Standard platform support comes with a subscription of the platform. … Offering secure payment IVR and a secure payment live agent as a PCI solution is a huge benefit.”

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Verified User

January 16, 2021Incentivized

Rating: 10 out of 10

“License model is simple customers do not have to pay extra for every little add on.”

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Leo Malan

Director in Information Technology at ODEK Telecoms (11-50 employees, 3 years experience)

March 10, 2024