Contact Center Experience by Call IT Once Mexico
June 25, 2022
Contact Center Experience by Call IT Once Mexico
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bright Pattern Contact Center
During the last year, Contact Center became a powerful platform to support the growing needs of information from customers. We started with a small department and then expanded the experience to more critical areas of our company. Now we have recurrent customers that use the platform in their day-to-day activities. Also, Bright Pattern has a professional team for successful implementation of Contact Center in a record time, then the ROI is really above the average.
- Understanding of problem
- Implementation methodology
- Delivery and upgrading the solution
- Post-Sales
- Easy to work with them
- Functionality is really robust.
- Is easy and intuitive to interact
- ROI is much better than expected in terms of time, resources, effort, automation,
Record implementation time, easy to interact with, easy to manage, intuitive
Do you think Bright Pattern Contact Center delivers good value for the price?
Yes
Are you happy with Bright Pattern Contact Center's feature set?
Yes
Did Bright Pattern Contact Center live up to sales and marketing promises?
Yes
Did implementation of Bright Pattern Contact Center go as expected?
Yes
Would you buy Bright Pattern Contact Center again?
Yes