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Broadly has proven to be an invaluable tool for businesses looking to solve a variety of business problems and improve their online …
Overview
What is Broadly?
Broadly helps brands get more reviews, attract more leads and foster loyal customer relationships, with features adesigned to help attract the right customers, provide them with the best experience possible, and keep them coming back. Uses might include simply making…
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What is Broadly?
Broadly helps brands get more reviews, attract more leads and foster loyal customer relationships, with features adesigned to help attract the right customers, provide them with the best experience possible, and keep them coming back. Uses might include simply making it easier for prospective…
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Product Details
- About
- Tech Details
What is Broadly?
Broadly helps brands get more reviews, attract more leads and foster loyal customer relationships, with features adesigned to help attract the right customers, provide them with the best experience possible, and keep them coming back. Uses might include simply making it easier for prospective customers to find and contact a business, streamlining communication, or gathering feedback and reviews. Broadly helps cultivate and maintain stronger customer relationships across every customer interaction with the goal of building customer loyalty.
Broadly Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Broadly has proven to be an invaluable tool for businesses looking to solve a variety of business problems and improve their online reputation. Users have found that Broadly helps them engage with customers, boost their review scores, and grow their online presence. With Broadly, businesses can centralize all their reviews in one place, making it easier to track and manage customer feedback. This streamlined approach saves users time and allows them to focus on addressing customer needs and improving their services.
Additionally, Broadly's automated system has been praised by users for saving them hours of administrative work, enabling them to collect more reviews and respond promptly. The software's webchat feature has helped capture leads and facilitate seamless communication with customers. Many users have also found value in the text capabilities, which allow for direct communication with clients and prompt issue resolution before they escalate.
Furthermore, Broadly's integration with other software has made it easier for users to request reviews from their customers, increasing the frequency of customer reviews and improving customer satisfaction and retention. The positive reviews generated by Broadly have not only enhanced businesses' credibility but also helped them stand out from competitors and attract new clients. Overall, Broadly provides a cost-effective solution for businesses looking to streamline client communication, improve their online reputation, and ultimately drive business growth.
Users commonly recommend the following when it comes to Broadly:
Consolidating Customer Communications: Users recommend using Broadly to consolidate customer communications, especially for high volume projects. They find it to be a valuable tool in managing and organizing customer interactions effectively.
Integration with Software: Many users have praised the integration feature of Broadly with their software, considering it one of the best features of the platform. They appreciate how seamlessly it works with their existing systems, making their workflow more efficient.
Obtaining Reviews: Users highly recommend Broadly for its effectiveness in getting reviews. They consider it the best tool for driving more reviews and believe that signing up for Broadly guarantees positive outcomes within the first month.
Overall, users find Broadly to be a valuable payment/credit card platform option that is worth the money. They appreciate its ability to simplify integrated marketing, SEO, and funnel management, as well as its role in transforming their online presence. Additionally, users enjoy being able to connect with happy customers and address unsatisfactory experiences through Broadly's communication channels. Some users also suggest improving Broadly's social media presence and recommend exploring different options while ensuring desired integrations are available before making a decision.