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CharlieHR

CharlieHR

Overview

What is CharlieHR?

Charlie, or CharlieHR from the company in London, offers a cloud-based software product designed to enable small companies to automate many of the administrative headaches that they experience as they scale. Charlie also includes onboarding and offboarding features, and its…

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Recent Reviews

TrustRadius Insights

Users have praised the HR software for its accessibility, simplicity, and affordability. It has become a valuable tool for companies, …
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Pricing

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CharlieHR

£4

Cloud
per employee, per month

CharlieHR + HR Advice

From £179 (+ £4)

Cloud
per month (per employee)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.charliehr.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $6 per month
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Product Demos

CharlieHR demo walkthrough

YouTube
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Product Details

What is CharlieHR?

CharlieHR Video

A quick tour of the key features in CharlieHR. Learn how to manage time off, onboard new hires and store employee data.

CharlieHR Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(4)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have praised the HR software for its accessibility, simplicity, and affordability. It has become a valuable tool for companies, making HR functions more manageable and streamlining processes. One of the key use cases is in onboarding new team members, as the software simplifies the process and saves time. Another important feature is the visibility it provides of team members' holiday schedules, making it easier to track who is away from the office. This eliminates the need for spreadsheets and allows users to focus more on their actual work. The software has been commended for its user-friendly design and responsive customer service. It also helps in scaling teams quickly by providing a secure and improved HR system. The approval process for holidays has become more streamlined, eliminating long forms and procedures. Additionally, it acts as a means to facilitate better communication and collaboration among different teams by helping users get to know people's names and roles. Overall, the software has significantly improved HR management, made workloads more manageable, and addressed key areas such as leave management, sick leave management, and team availability snapshot.

User-Friendly and Easy-to-Use Interface: Reviewers have consistently praised the software for its user-friendly interface. Many users have mentioned that the sickness and holiday options are very easy to navigate and manage, making it simple to approve holidays and handle sickness requests from the admin pages. The scheduling and management of time off, as well as the visibility of other employees' leave, were also highlighted as being really easy to do. Overall, users appreciate how intuitive and straightforward the software is in helping them with their HR tasks. Handy User Profile Page: Users have found the user profile page to be a valuable feature that keeps them up to date on their annual salary and any submitted pay rises. This functionality has been highly regarded by reviewers who appreciate having access to this information in one place. It allows employees to stay informed about their compensation status without having to reach out to HR or managers directly. Comprehensive Functionality Presented Simply: The HR software has been described by users as having all the necessary functionality, even for niche use cases. Despite its simplicity in design, reviewers appreciate that it covers a wide range of HR needs effectively. While it may not be visually appealing compared to some other software options, users find it easy to understand and navigate. They commend its ability to generate customized reports, store documentation securely, track sick leaves and holidays efficiently, integrate with Slack for work-from-home tracking, provide reminders for important dates like birthdays and probation periods

Missing Features: Users have expressed frustration with the lack of certain features in CharlieHR. Some users have mentioned the absence of an API, preventing them from connecting the software with other services like their office booking platform. Others have suggested having a dedicated rota system and more customization options for reporting and adding a company handbook.

Limited Integration: Several users have mentioned that CharlieHR's integration capabilities are lacking. They have reported that the software does not integrate well with other platforms such as XERO or DEAR, limiting its functionality and value for businesses.

Usability Issues: Users have found some usability issues with CharlieHR. Many reviewers have complained about difficulties in finding specific options or pages where they expect them to be, leading to a less intuitive user experience. Some users also noted challenges in navigating settings and encountering problems with notifications and calendar syncing.

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use CharlieHR for managing staff info and annual leave requests. Our staff work variable hours and accrue lieu time and have unpaid leave time, which can be tricky to manage effectively.
  • Ensures personal requests are not lost in email
  • Makes managing leave days easier
  • Provides a standard UI for all
  • Better ability to manage leave for part time / pro rata employees
  • Links to other HR apps such as free agent
  • Management of unpaid leave allowance as well as paid.
As a part-time employee, it would be better if I was able to book leave on an hourly basis. Also, to be able to set up two leave types, paid and unpaid, and accrue lieu time.
Human Resource Management (6)
36.666666666666664%
3.7
Employee demographic data
80%
8.0
Employment history
N/A
N/A
Job profiles and administration
N/A
N/A
Workflow for transfers, promotions, pay raises, etc.
N/A
N/A
Organizational charting
70%
7.0
Organization and location management
70%
7.0
Payroll Management (6)
30%
3.0
Support for external payroll vendors
40%
4.0
Off-cycle/On-Demand payment
N/A
N/A
Benefit plan administration
N/A
N/A
Direct deposit files
70%
7.0
Salary revision and increment management
N/A
N/A
Reimbursement management
70%
7.0
Leave and Attendance Management (3)
76.66666666666667%
7.7
Approval workflow
80%
8.0
Balance details
80%
8.0
Annual carry-forward and encashment
70%
7.0
Employee Self Service (5)
30%
3.0
View and generate pay and benefit information
N/A
N/A
Update personal information
90%
9.0
View job history
N/A
N/A
View company policy documentation
60%
6.0
Employee recognition
N/A
N/A
Asset Management (1)
N/A
N/A
Tracking of all physical assets
N/A
N/A
HR Reporting (3)
N/A
N/A
Report builder
N/A
N/A
Pre-built reports
N/A
N/A
Ability to combine HR data with external data
N/A
N/A
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
N/A
N/A
Performance plans
N/A
N/A
Performance improvement plans
N/A
N/A
Review status tracking
N/A
N/A
Review reminders
N/A
N/A
Multiple review frequency
N/A
N/A
Succession Planning (4)
N/A
N/A
Create succession plans/pools
N/A
N/A
Candidate ranking
N/A
N/A
Candidate search
N/A
N/A
Candidate development
N/A
N/A
Onboarding (2)
75%
7.5
New hire portal
70%
7.0
Manager tracking tools
80%
8.0
Performance and Goals (4)
N/A
N/A
Corporate goal setting
N/A
N/A
Individual goal setting
N/A
N/A
Line-of sight-visibility
N/A
N/A
Performance tracking
N/A
N/A
Recruiting / ATS (7)
N/A
N/A
Job Requisition Management
N/A
N/A
Company Website Posting
N/A
N/A
Publish to Social Media
N/A
N/A
Job Search Site Posting
N/A
N/A
Duplicate Candidate Prevention
N/A
N/A
Applicant Tracking
N/A
N/A
Notifications and Alerts
N/A
N/A
  • Easier to track leave taken and left
  • Still need greater flexibility for leave types
  • Need to be able to book leave by the hour
Both the above work in different ways and provide different services to CharlieHR, although if we could use a single app for all, that would be better.
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