Justworks for Small Business & Startups - a great PEO option!
Justworks is one of my go-to Professional Employment Organizations (PEOs) for clients needing payroll services and/or a healthcare …
Starting at $59 per month per user
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What is Justworks?
Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities…
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Pricing
Basic
$59
Cloud
per month per user
Plus
$99
Cloud
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.justworks.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $59 per month per user
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Justworks Ad/ Commercial Demo
YouTube
Product Details
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- Competitors
- Tech Details
- FAQs
What is Justworks?
Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities on the user's behalf. With Justworks' group buying power, customers can get access to PEO health insurance and other perks at more affordable rates.
The vendor states that as a certified and accredited professional employer organization (PEO), Justworks is subject to stringent operational and financial standards set by the IRS and ESAC.
Justworks Features
- Supported: Access to Benefits
- Supported: Compliance Support
- Supported: Automated Payroll
- Supported: HR Tools
- Supported: Full-Service Support
- Supported: HR Consulting
- Supported: IRS Certified & ESAC Accredited
Justworks Screenshots
Justworks Video
What All-In-One HR Looks Like | Justworks
Justworks Integrations
Justworks Competitors
Justworks Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | United States |
| Supported Languages | English |
Frequently Asked Questions
Justworks starts at $59.
Reviewers rate Support Rating highest, with a score of 9.7.
The most common users of Justworks are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Boomr is a versatile time tracking tool that caters to the needs of both managers and employees. Managers in training find Boomr highly beneficial as it allows them to easily track hours and export payroll data for approval. The entire staff can use Boomr to track various aspects such as hours, breaks, and time spent working, which not only simplifies the input process but also provides environmental benefits and convenience. Additionally, Boomr's ability to restrict clocking in from anywhere ensures accurate location tracking for non-salaried employees.
Justworks, on the other hand, serves as a comprehensive HR management solution for organizations. It acts as an HRIS, managing benefits, time off, and paystubs in a user-friendly manner. With Justworks acting as a PTO tracker, benefits center, company directory, and even handling payroll and onboarding processes, organizations can enjoy scalability as they grow. Moreover, Justworks simplifies payroll, health benefits, and employment benefits across multiple states while also offering federal, state, and local filings.
Both Boomr and Justworks fulfill numerous HR tasks efficiently. Boomr is a flexible and easy-to-use timesheet system for hourly employees that promotes employee and management alignment. Similarly, Justworks handles various HR functions including benefits management, time off requests, calendar tracking, compliance trainings, and overall administration. For growing organizations or startups looking for a central HR information system that covers payroll, benefits selection, compliance requirements like 1099 handling while providing access to trained staff for HR questions - Justworks is an ideal option.
In summary, whether it's tracking hours or managing complex HR tasks like payroll and benefits administration, both Boomr and Justworks offer practical solutions that simplify processes for managers and employees alike.
Ease of Employee Management: Users appreciate how easy it is to manage employees, contractors, and vendors through JustWorks' portal. Many reviewers have mentioned that the platform simplifies ongoing changes in employee management, such as adding or removing employees, making it super-easy to handle. The intuitive user interface and simple design of JustWorks stand out among other online tools used for business purposes.
Superb Service: Users highly praise the superb service provided by JustWorks. They highlight the responsiveness and knowledge of their representatives, specifically mentioning the helpfulness and thoroughness of a representative named Stein. The great support provided by JustWorks when users encounter difficulties is also commended.
Automation of Payroll and Benefit Administration: Users value the automation offered by JustWorks for payroll and benefit administration. They find it convenient to track employees' hours, time off requests, and streamline payments through the platform. Additionally, users appreciate features like email notifications about received payments and easy access to information on account setup process.
Random Glitches: Some users have reported experiencing occasional glitches while using Boomr. Although these glitches were not significant enough to warrant complaints, they can still cause inconvenience and disrupt the user experience.
Limited Reporting Capabilities: Users have expressed a desire for more robust reporting features in Boomr. They would like to see improvements such as payroll support for staff based abroad, better tracking of paid time off balances for international employees, enhanced W2 details reporting, and advanced analytics options. The current reporting functionalities are considered inadequate by some users.
Difficulty with Time Tracking: Several users have encountered challenges when it comes to accurately tracking their time in Boomr. They have suggested implementing different default hours or presets to streamline the process and enable setting times across multiple days. Additionally, users have mentioned the need for additional options to navigate past time periods and visualize work periods more effectively.
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January 15, 2024
Justworks for Small Business & Startups - a great PEO option!
Justworks is one of my go-to Professional Employment Organizations (PEOs) for clients needing payroll services and/or a healthcare solution for their employees. Especially for those organizations with little to no HR experience or support, Justworks provides an easy to use interface and excellent customer service for both routine and complicated HR situations.
- Payroll Services
- Healthcare
- HR Labor Laws (State, City, Federal)
- Customer Service - General product help, HR Specialists on call
- Justworks is great but a newer PEO
December 12, 2023
Justworks Review
We moved from a payroll service to Justworks about 5 months ago to get the benefit of being with a PEO. There have been some benefits of the PEO side. The payroll side is another story. In my experience, our payroll process now takes at least 20 minutes longer per payroll and is much more complex and cumbersome than our old provider. Their marketing and onboarding people are helpful, but the payroll process itself is enough of a headache, in my opinion, and we may consider moving away from them in 2024.
- Marketing
- Onboarding
- I believe the payroll process and module is clumsy, cumbersome, and complex (compared with many others I've used)
November 05, 2021
Justworks is a great HR platform to consider for small organizations
My organization currently uses Justworks to manage our entire U.S. HR payroll, insurances (medical/dental/vision), 401(k), and other employee benefits (life insurance, AD&D, etc.). Justworks greatly helps us with HR administration and with federal, state, and local filings associated with payroll and HR. We also use Justworks for general HR guidance and to track paid time off requests and balances.
- Payroll Administration
- Customer Service
- Medical/Dental/Vision and Ancillary Benefits Administration
- 401(k)
- Payroll for Staffs Based Abroad
- Reporting Capabilities
- Paid Time Off Tracker/Balance for Staffs Based Abroad
- W2 Details
Score 9 out of 10
Vetted Review
Verified User
JustWorks is the standard system for HR management, benefits, accounting, and payroll. I have acted both as a user and an administrator. It has a huge advantage over existing solutions since JustWorks offers the best of both worlds: a self-directed, self-serve option as well as easy access to a contact person or account manager to answer questions. We evaluated multiple PEOs and no one else had this flexibility. JustWorks also supports all the additional services you'd expect, health benefits that are equivalent to a large organization, insurance etc. I would highly recommend JustWorks for any startup at its earliest stage to a growing one.
- Enrollment - both self serve and access to a person to help
- Communication - email communication with updates and explanations
- Easy to use web portal - information at the administrator's and user's fingertips
- Value proposition - understanding why JustWorks is better than other PEOs
- Aggregated user logins - if you have worked in multiple companies with multiple JustWorks accounts, you need a unique one for each company which can get confusing
October 25, 2021
Justworks gets the job done
Ripple Street uses Justworks across the entire organization to manage human resource functions such as benefits, managing time off requests, paystubs and more.
- manages everyone's calendar and time off requests
- manages everyone's paystubs
- serves as central hub for all human resource functions
- have a social function that allows employees to engage with each other
- integrate expenses function for reimbursement
October 25, 2021
For small businesses, Justworks just works!
Justworks is basically our entire HR portal. It's where we run payroll, where we decide upon and check on benefits, and where we put some company documents regarding HR protocols. Our entire company uses it and it makes it very easy to run payroll without any hassle. We are also able to distinguish between hourly, salary, and contractors each payroll with ease.
- Running Payroll
- Choosing and Checking on Benefits
- Setting company standards
- Sometimes slow on response times
- Sending Admin emails
- Better visibility into potential benefits
October 25, 2021
Great at first...
My public accounting firm uses Justworks for payroll and HR currently. We previously used them for 401k and insurance as well. Justworks served as the full-service payroll and human resource provider so that we did not need to internally hire such a position. Additionally, for a time, we had an advantage of lower health insurance premiums despite our size due to being part of the larger group.
- Online processing
- Online reports
- Staying on top of payroll related regulations
- Communication in sufficient time related to a large increase in medical insurance premiums
- Our customer service rep was not knowledgeable enough in explaining the medical insurance options
October 12, 2021
Solid PEO offering with great compliance support
JustWorks is our PEO/HR and compliance and benefits and payroll platform. It's used by HR for administering headcount, benefits, running payroll, etc. It's used by all employees for configuring their employment accounts, electing benefits, etc.
Using a PEO instead of a standard payroll provider gives us more flexibility for multi state hires, and provides more competitive insurance rates.
Using a PEO instead of a standard payroll provider gives us more flexibility for multi state hires, and provides more competitive insurance rates.
- HR Compliance and Support
- Payroll
- Benefits Administration
- Mobile app
- API/Automation
- Expense reimbursement
October 12, 2021
Great user experience and employee support
It is being used across the whole organization by all employees. It is our central human resources information system, used for payroll, benefits, time off, compliance trainings, company directory, company calendar.
- Comprehensive benefits information and support for our employees
- Very intuitive user interface
- There are certain functions that I cannot complete that must be done on the back end by our account manager. It's sometimes frustrating to have to wait, though the response times are generally quick - within a business day or so.
October 12, 2021
The simplest way to manage employees
Justworks is used across our US operations for all elements of payroll, benefits, and HR. We previously utilized other payroll and healthcare providers but found their platforms cumbersome, disjointed, and lacking in usability. With Justworks I I have reduced our team's HR burden by hours per month and remain confident that we are compliant and providing our employees with the best possible benefits. Beyond that, Justworks customer service is excellent. They pick up the phone and resolve situations quickly.
- Customer Service
- Streamlined HR, payroll, and benefit management
- Easy employee interface
- Competitive rates
- Comprehensive coverage
- Commission payments could be more robust and allow for more options
- External accounting integrations are a little clunky
We use Justworks for all of our compliance, HR, and payroll services for all of our employees and contractors. It has made my business so much easier to manage! They also helped immensely when it came to the pandemic and the PPP loans that we were applying for, providing the necessary reports in an easy to use and understand way. The user interface is great and so simple to use and understand. I highly recommend Justworks to any and all small businesses like ours (8 employees + 30+ contractors).
- Great customer service, 24/7.
- Regular helpful updates on all compliance and HR-related issues, across all 50 states.
- Awesome user interface.
- Ease of use for onboarding new employees and new contractors/freelancers.
- Honestly, I can't think of any areas of improvement. Justworks has been just right for us for over 4 years now.
October 12, 2021
Great for Small and Growing Businesses
We use JustWorks to manage all HR, payroll, and benefits. It greatly reduced the learning curve for non-HR specialists with employment law, and made payroll and benefit selection a breeze. I would highly recommend JustWorks for small and growing organizations that might not have the luxury of dedicated HR staff.
- Payroll
- Benefits
- PTO
- HR
- State Compliance
- International Contractors
- Onboarding
Justworks is good if you don't want to spend a lot of time managing a group of employees, or at any rate, if you are going to be working with a large roster of employees and need a higher level of coordination. In fact, we think the scope of Justworks is so broad that it works to cover almost every aspect involved in human resources management. We fully believe in the quality of service provided by the justworks team, who have presented concise answers and have been able to accommodate all our employee management and general recruitment needs. We find it recommendable to use the platform with little experience in the area. Given the tremendous usability capabilities of Justworks, we can easily deduce that the service is totally viable for working in the area of human talent development. We will continue to opt for Justworks as our main management software, thanks to the ease of use it has provided.
- Switching from one employee's performance document to another when managing many of them becomes extremely easy, since most of the time the platform organizes the information well, and actions can be delegated, for example, if there are two or more employees in the department connected to the Justworks platform at the same time, the second one can be assigned specific actions.
- Justworks provides a 360-degree view of the company and the employees in it, allowing us to go deep into all the work operations of the employees, to know exactly what is happening at all times, giving us full control of their activity.
- The visual analytics provided by Justworks are excellent for combining data about the way employees and applicants work, without being complicated to manage. This is very useful for gathering information in future mixed reports.
- Justworks does not guarantee that all employee contracts will always be fulfilled, which although totally out of the service's hands, limits the capacity of the work team so much that it leaves out forecasting functions for future employee reliefs, changes or dismissals.
- There is a lack of flexibility in terms of function management and accessibility. In other words, depending on how many tools are used on the platform, the work will become disorganized, as there are no organizational dashboards.
March 04, 2021
Easy To Use!
Currently, our entire staff uses Boomr to log work hours. We have the option of signing into our account using the company tablet but most of us prefer the ease of having the app downloaded onto our phones. It has been especially useful now that half of our team works remotely. We've been able to add our home offices as locations so that we can check in and log our hours with no issue.
- Easy to use
- Simple to understand
- Small margin for error
- Lacking in-app communication/requests
March 14, 2020
JustWorks is a fantastic HR and Benefits Solution!
JustWorks is used as our HR tool and provides our benefits package. Our entire organization uses Justworks for their company benefits. The software replaces having an internal HR Department.
- The portal is easy to use and navigate
- They have a chat channel for benefits questions, email, and phone.
- In "Time off," they need to incorporate a time-off estimator.
March 06, 2020
Justworks is just right!
Justworks is being used as our HRIS across the whole organization. It allows us to manage our benefits, time off, and paystubs. It is extremely user-friendly and easy to navigate. I feel like I am successfully able to manage all the benefits that my company offers in an easy to understand format.
- Time-off management
- Benefits management
- User Interface
- New two-step verification that is over redundant
- PTO and Work from home are not differentiated on Time off calendar
- Company Directory is unable to be minimized
February 18, 2020
Justworks provides the enhanced feature set that allows an organization to easily manage a lot of users - with great benefits for the employees!
Justworks is being used across my entire organization, where it helps us manage payroll, health benefits, and ancillary benefits for all of our employees.
- It helps us setup payroll and benefits for new employees in our company.
- It enables employees to easily keep their work calendars updated, quickly see the status of their paychecks, and download their work-related tax forms.
- Justworks could more easily integrate with Google Calendar so that people can get their coworkers' vacation calendars quickly on the Google Calendar (the "subscribe via iCal" button does this for iCal App, Does not help with Windows users who are viewing the Google Calendar in their browser).
- If a user wants to download all of their paystubs for record-keeping, they have to click on every link for each pay period. It would be helpful to have a single "download all paystubs" button.
February 10, 2020
Justwork works how you want it to
Justworks is being used by the whole organization as our PTO tracker, benefits center, and the company directory.
- PTO reporting.
- Resource center.
- PTO calendar link does not always report correctly.
- Can be hard to find what you need.
November 14, 2019
Justworks makes everyones life easier
We use Justworks across our U.S. business for payroll, benefits and labor compliance. It's a great resource for providing individual state employment law updates, by sending monthly newsletters with the upcoming guidelines and laws. Justworks has a knowledgable team that is easily accessible, serving as an extension of our small HR team.
- Easy to use platform.
- Transparency with invoicing.
- Strong customer support.
- Justworks constantly improves its reporting tool. A dashboard would be a nice feature to have to visualize employee and department trends.
November 12, 2019
Great for small companies
We use it for a lot. Being a small company we don't really have an HR team so we use it for benefits, time off, 401K and any information needed with it. It's a great resource and really easy to use.
- Easy to use
- Easy to find information
- Easy to contact help if needed
- All benefits in one place
- There was an issue with our first paycheck. It wasn't being sent in correctly.
November 12, 2019
Justworks lives up to its name, it just works.
Justworks is an amazingly streamlined tool for start-ups like ours. It provides us (and our employees) with one simple platform to handle payroll, insurance, paid time off, etc. It allows me to have detailed information about every employee at my fingertips, and has eliminated some of the more menial aspects of HR.
- Easy-to-use dashboard design.
- Easy onboarding for new employees.
- All-in-one platform for benefits.
- I don't have any recommendations for improvements at this time.
October 30, 2019
Great for small companies!
At my prior company, we used Justworks as our PEO for benefits, PTO and payroll as well as reporting. This was an incredibly easy to use product for onboarding new employees.
- Onboarding is super easy for the user.
- Company calendar - I loved that as HR I could see any major dates for the company.
- Customer service - I had a great account rep who was always available to answer my questions
- I sent a lot of suggestions to the account rep over the year+ I worked with Justworks. I believe much of my feedback was around reports and customization.
October 02, 2019
It Just Works - Trust me
Justworks is used by our company for all HR, including payroll, healthcare, compliance, 1099 and vendor management. It has become a very trusted source for me and my employees in answering common and/or complicated questions. The resources in developing employee handbooks alone have saved us thousands of dollars in legal fees. Our Account Manager got back to me very promptly with very detailed explanations of my questions.
- Vendor and 1099 Management - Cuts down on booking keeping and keeps all payment records ion one place with great visibility.
- Healthcare plans - very easy to understand with a very good selection of choices in all price ranges. Benefits such as gym memberships, commuter benefits, FSA, etc are easily managed.
- New employee on-boarding time has been dramatically reduced with Justworks simple system
- A mobile app would be nice to see high level information when traveling and on the go.
- Managing employee expenses would be a great feature that they do not currently offer. Collecting reports, receipts, etc.
January 03, 2019
Great for small companies with simple payroll
This is the payroll company and benefits administrator for our entire organization.
- Online access to everything
- Paycheck notifications
- A nice calendar feature with work anniversary dates, birthdays, etc.
- My paycheck is split up between two separate deposits. One for my base salary and one for bonuses.
- My bonus checks are not included in my main paycheck and, therefore, are not part of my 401k deduction (which includes my employer’s match). So, since a percentage of my bonus isn’t going to my 401k, my company doesn’t match it.
December 12, 2018
Justworks Review
Justworks is being used across the whole organization to onboard employees and manage payroll. We use Justworks to also prepare our end of year tax documentation and reporting. Justworks does a great job at managing payroll and employees across multiple states. We also use the platform to manage our health benefits, other employment benefits, onboard contractors and 1099's. It is used as the employee directory and the source for employee census. We also use it to run payroll reports that we create manual journal entries from on a monthly basis for our month end close.
- Onboarding employees on their first day. We use Justworks to set up the employee calculate the first payroll, and perform the I9 employment verification. The process is seamless and all can be done electronically and automated which makes it very simple
- Payroll processing. Justworks automatically calculates the payroll earnings, related taxes and withholdings and will automatically withdraw and deposit the funds. This is a seamless experience
- Customer Service. Justworks is incredibly responsive and helpful. HR related issues can be a nightmare but Justworks make it easier and more efficient since they are always on call to answer your questions and make life easier.
- Reporting and analytics. Justworks reporting has improved but still lacks. It would be nice to have some visualizations in a dashboard that can be reviewed and shared.
- Human Resource consulting/advice/best practices. Justworks provides tools to create your own templates but doesnt share ideas on best practices, nor do they provide any advice, even though they co-employee your employees. For instance, TriNet will create an employee handbook that lives within the platform. Justworks allows you to create one but they dont own/manage it, which requires legal spend.
- Applicant tracking (pre-onboarding). If justworks provided a tool to manage potential employees through the hiring process, this would create a seamless transition to onboaring.