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DeskAlerts has proven to be an invaluable tool for businesses, solving a range of important communication challenges. Users have praised …
Overview
What is DeskAlerts?
DeskAlerts is an internal communication solution designed to reach employees quickly with important information using a range of different tools and channels. This alerting software is best suited for large organizations of more than 100 employees and offers new ways to reach them…
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What is DeskAlerts?
DeskAlerts is an internal communication solution designed to reach employees quickly with important information using a range of different tools and channels. This alerting software is best suited for large organizations of more than 100 employees and offers new ways to reach them including pop…
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Product Demos
Helpdesk support: Increase the Efficiency of your Helpdesk with DeskAlerts
YouTube
Digital signage feature in DeskAlerts 8.1
YouTube
How to Notify Employees via DeskAlerts Ticker
YouTube
Sending emergency alerts from desktop using DeskAlerts 8
YouTube
DeskAlerts: Emergency Alert Notification System
YouTube
How to set up a corporate screensaver using DeskAlerts 7
YouTube
Product Details
- About
- Competitors
- Tech Details
What is DeskAlerts?
DeskAlerts is an internal communication solution designed to reach employees quickly with important information using a range of different tools and channels. This alerting software is best suited for large organizations of more than 100 employees and offers new ways to reach them including pop-up alerts, scrolling tickers, screensavers, wallpapers, video alerts, surveys, polls, quizzes, digital signage, SMS or as push notifications on a mobile app.
Reaching everyone in a large organization and keeping them informed can be challenging. DeskAlerts bypasses the email system and targets a 100% read rate for important alerts. It offers fast delivery in just a few seconds to any employee device or corporate digital signage screen. Its users can send attention-grabbing desk alerts content in just a few clicks covering any topic – and see who has seen and read the messages via the statistics panel.
DeskAlerts states more than 700 organizations around the world, from Fortune 100 companies to hospitals, schools, universities, military and government agencies use DeskAlerts to reach their employees on time, every time. It can be used to send emergency communications, corporate news, HR updates, IT outage information, information about training and development.
DeskAlerts Features
- Supported: Desktop alert software
- Supported: Corporate screensaver software
- Supported: Corporate wallpaper software
- Supported: Lock screen tool
- Supported: Mobile alert app
- Supported: SMS alert system
- Supported: Mass notification system
- Supported: Digital signage system
- Supported: Email notification alert software
DeskAlerts Competitors
DeskAlerts Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
DeskAlerts has proven to be an invaluable tool for businesses, solving a range of important communication challenges. Users have praised its ability to create excitement and visually appealing pop-up templates, ensuring that employees stay aware of tasks and changes in projects. This has significantly improved productivity and collaboration within teams.
One of the key business problems that DeskAlerts addresses is the need for timely and effective mass communication. Users have found that the software allows them to reach their target audience quickly and efficiently, particularly on Windows desktops where notifications are more likely to be noticed than emails. By using DeskAlerts, businesses can ensure that critical information is delivered promptly, eliminating the risk of messages being overlooked or ignored.
Additionally, DeskAlerts has become an essential means of communication for users who do not rely on email, especially during system outages or planned downtimes. The software's ability to send immediate and emergency notifications reduces the number of calls to the help desk and decreases stress for users during failures. This not only improves overall employee experience but also ensures that important issues and events are not missed or ignored.
Users appreciate DeskAlerts' configurable alerts feature, which allows them to send fully branded messages with just a click or two. This provides a professional and customizable communication experience, enhancing the company's brand image. Furthermore, the tracking capabilities of DeskAlerts enable users to monitor who has received the alerts, ensuring that all employees read important messages. This eliminates any possibility of someone claiming they missed a memo or email.
In summary, DeskAlerts solves critical business problems related to timely mass communication, employee awareness during system outages or planned downtimes, and the tracking of important messages. Its user-friendly interface makes it fast and easy to reach workers with impactful messages, surpassing the limitations and mistakes of traditional email software. Overall, DeskAlerts streamlines internal communication processes, improves employee engagement, and enhances productivity within organizations.
Useful for sharing videos and content: Users have found DeskAlerts to be a valuable tool for directly sharing videos and other content with contacts. Several reviewers have mentioned that they appreciate the ability to easily copy the URL of specific videos, making it convenient for quick access.
Eye-catching notifications: DeskAlerts provides timely and attractive notifications that are visually appealing. Many users have praised this feature, stating that the eye-catching alerts make it an effective product for delivering important messages and alerts.
Easy to use and navigate: DeskAlerts has been commended by multiple reviewers for its ease of use. They have found the software intuitive and easy to navigate, thanks to its fairly straightforward interface. This makes it simple for users to send out mass or targeted communications without encountering any difficulties.
Confusing and Outdated User Interface: Several users have expressed their dissatisfaction with the user interface of DeskAlerts, stating that it appears outdated and lacks modern design elements. They feel that the interface could be more intuitive and visually appealing.
Limited Multilanguage Support: Some users have encountered difficulties due to the software's limited multilanguage support. They have mentioned that this has made it challenging for them to use DeskAlerts effectively, especially when they need to communicate in different languages.
Lack of Message Tracking and Read Receipts: A common concern among users is the absence of a reliable message tracking system and read receipts. Users have stated that they find it difficult to determine whether their recipients have seen published messages, which hampers their ability to ensure effective communication.