TrustRadius Insights
eBASE has become a valuable tool for health and safety professionals seeking customizable templates and easy in-house changes. With its …
Starting at $1,500 per year
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Basic
$1,500
Cloud
per year
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is eBASE?
eBASE Features
- Supported: Billing & Invoicing
- Supported: Client Portal
- Supported: Collaboration Tools
- Supported: Cost-to-Completion Tracking
- Supported: Customizable Templates
- Supported: Gantt/Timeline View
- Supported: Idea Management
- Supported: Issue Management
- Supported: Kanban Board
- Supported: Milestone Tracking
- Supported: Prioritization
- Supported: Project Planning/Scheduling
- Supported: Reporting/Project Tracking
- Supported: Resource Management
- Supported: Task Management
- Supported: Time & Expense Tracking
- Supported: Asset Tracking
- Supported: Commercial Properties
- Supported: Inspection Management
- Supported: Inventory Management
- Supported: Maintenance Scheduling
- Supported: Mobile Access
- Supported: Preventive Maintenance
- Supported: Reporting/Analytics
- Supported: Service History
- Supported: Technician Management
- Supported: Work Order Management
- Supported: Asset Lifecycle Management
- Supported: Equipment Tracking
- Supported: Key & Lock Management
- Supported: Scheduling
- Supported: Equipment Management
- Supported: Facility Asset Management
- Supported: Facility Scheduling
- Supported: Fixed Asset Management
- Supported: For Schools
- Supported: Incident Management
- Supported: Maintenance Management
- Supported: Space Management
- Supported: Vendor Management
- Supported: Asset Accounting
- Supported: Audit Trail
- Supported: Barcoding/RFID
- Supported: Depreciation Management
- Supported: Disposal Management
- Supported: Document Management
- Supported: Inventory Tracking
- Supported: Access Controls/Permissions
- Supported: Archiving & Retention
- Supported: Customizable Forms
- Supported: Drag & Drop
- Supported: Forms Creation & Design
- Supported: Forms Management
- Supported: Full Text Search
- Supported: Process/Workflow Automation
- Supported: Version Control
- Supported: Portfolio Management
- Supported: Project Management
- Supported: Reporting & Statistics
- Supported: Third Party Integrations
- Supported: Appointment Management
- Supported: Barcode/Ticket Scanning
- Supported: Customer Database
- Supported: Dispatch Management
- Supported: Failed Inspection Tracking
- Supported: Image Capture
- Supported: Report Templates
- Supported: Subcontractor Management
- Supported: Alerts/Notifications
- Supported: Forecasting
- Supported: Inventory Optimization
- Supported: Multi-Channel Management
- Supported: Multi-Location
- Supported: Product Identification
- Supported: Real Time Data
- Supported: Reorder Management
- Supported: Supplier Management
- Supported: Warehouse Management
- Supported: Email Alerts
- Supported: Mobile Alerts
- Supported: Monitoring
- Supported: Real Time Notifications
- Supported: Search/Filter
- Supported: Attendee Tracking
- Supported: Calendar Management
- Supported: Class Registration
- Supported: Contact Management
- Supported: Event Registration
- Supported: Group Registration
- Supported: Online Registration
- Supported: Onsite Registration
- Supported: Payment Processing
- Supported: Refund Management
- Supported: Contract/License Management
- Supported: Late Fee Calculation
- Supported: Online Booking
- Supported: Rate Management
- Supported: Recurring Rentals
- Supported: Reservations Management
- Supported: Inventory Control
- Supported: Job Management
- Supported: Quotes/Estimates
- Supported: Recurring Appointments
- Supported: Routing
- Supported: Work Order Creation
eBASE Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
eBASE has become a valuable tool for health and safety professionals seeking customizable templates and easy in-house changes. With its highly customizable and user-friendly interface, users can easily tailor the software to their specific needs. The ability to make quick changes and customize templates has greatly improved workflow efficiency and streamlined processes. Additionally, eBASE's collaborative working experience allows for multi-departmental access to important documents and references, making it a top choice for organizations that require seamless collaboration.
Another key use case of eBASE is its role in facilities management. Users rely on the software for daily site logs, health and safety inspections, and equipment maintenance. By centralizing these tasks, eBASE has streamlined custodial, maintenance, and capital work needs on campuses. The software provides easy access to facilities history, work orders, and inspections, allowing staff to efficiently manage and track facility operations. Users have also praised the software's reliability and excellent support from the company's technicians.
One of the standout features of eBASE is its adaptability in guiding decision-making processes. The software offers custom fields and facility attributes that allow users to tailor their data analysis to their specific requirements. This enhanced customization capability has greatly improved the delivery of services by enabling users to make data-driven decisions and streamline permit creation.
Overall, eBASE has garnered positive feedback from its users due to its ease of use, prompt customer service, and efficient processing capabilities. Whether it is generating reports with various levels and sort options or providing support during implementation and daily operations, eBASE consistently meets user expectations. The software's consistency across different modules enhances user learning and results in a positive experience for staff and clients alike.
Intuitive User Interface: Users have consistently praised the intuitive user interface of eBASE, with many stating that it is easy to navigate and understand. The visual nature of the software has been particularly appreciated, allowing users to quickly grasp its functionality and use it effectively.
Real-time Editing: The real-time editing feature in eBASE has received high praise from users. They value the immediate reflection of any changes made in the system, eliminating the need for manual syncing or refreshing. This streamlined process enhances productivity and efficiency for users.
Wide Range of Features and Customization Options: Users appreciate the extensive features and customization options offered by eBASE. They find it valuable to tailor the program to their specific needs and preferences, making it a versatile solution for various organizations. This adaptability ensures that eBASE aligns with their goals and objectives, providing a flexible platform for their operations.
Inadequate WO Notifications: Some users have expressed dissatisfaction with the WO notification system in eBASE, stating that it is lacking and easily missed. They suggest improving the notifications when the text box under WO Actions is filled out, as currently it only appears in History.
Need for Integration of Absent Management Software: Users find it inconvenient to input and upkeep data in two different places, specifically when it comes to integrating external absent management software into eBASE without adopting the timesheets module. Some users would prefer a seamless integration to streamline their processes.
Lack of Customization and Reporting Options: Several users feel that eBASE does not always allow for the desired software customization. In addition, there are limitations on the types of reports the system can generate, particularly in financial reporting. Users express a desire for more flexibility and options in customizing the software according to their specific needs and generating comprehensive reports.