Name: eBASE
Price: 1500 USD
Author: DMS Technologies

Help Desk

Web and Video Conferencing

Customer Support

PHP Frameworks

Product Lifecycle Management (PLM)

Development

Learning Management

Education

Business Intelligence (BI)

Collaboration

Document Generation

Enterprise Resource Planning (ERP)

Visitor Management

Enterprise

Accounting

CTRM

Financial Close

Investor Relations

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Agent Builder

API Design

Archiving

Change and Configuration Management

Cloud Storage

Composable Infrastructure

Custom Software Development Services

Database Performance Monitoring

Dynamic Application Security Testing (DAST)

Enterprise Backup

Fraud Detection

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Network Virtualization

Security Validation

Software Composition Analysis (SCA)

System Monitoring

Value-Added Resellers (VARs)

Web Application Firewalls

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Blogging

Content Management

Content Marketing

Data Management

Email Marketing

Marketing Automation

Public Relations (PR)

Screen and Video Capture

Social Media Management

Survey & Forms Building

Web Analytics

Webinar

Marketing

Professional Services Automation

Project Management

Prototyping

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Point of Sale

Sales

Cloud Infrastructure Entitlement Management

File Integrity Monitoring

Intrusion Detection

Security

3D Modeling

Aviation

Chargeback Management

Chiropractic

Financial Services CRM

Internet of Medical Things

Legal Research

Vertical-Specific

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### Reporting and Analytics
Users have expressed mixed opinions regarding eBASE's reporting and analytics capabilities. While some users find the reporting tools easy to use and appreciate the variety of sorting options available, others have highlighted challenges in locating specific reports and have suggested improvements in terms of intuitiveness and generating customized reports. The ability to track, analyze, and generate reports seems to be a point of contention among users, with some finding it beneficial for their needs and others feeling that there is room for enhancement in this aspect.

### User Experience and Support
Users consistently praise eBASE for its exceptional customer support and user-friendly interface. The software's ability to cater to various user roles within organizations, from administrative staff to custodial teams, has been highlighted as a significant advantage. While some users have noted a learning curve for staff less familiar with technology, the responsive customer support has been instrumental in addressing any challenges. The customizable nature of eBASE has been lauded, allowing for in-house adjustments without additional costs or delays. In conclusion, the general sentiment is that eBASE offers a positive user experience supported by a responsive and accommodating customer service team.

### Project Management
Users consistently highlight eBASE's project management capabilities as a key strength, emphasizing its user-friendly interface and the ability to customize modules to suit specific project needs. The implementation support team's guidance and the software's adaptability contribute to a positive experience in managing projects efficiently within organizations. Users appreciate the ease of navigating different modules related to project management, showcasing eBASE's commitment to providing comprehensive solutions for project planning and execution.

### Work Order Management
Users seem to have mixed opinions about eBASE's work order management capabilities. Some reviewers express frustration with the lack of integration options for external software and the need for better notification systems within work orders. On the other hand, positive feedback highlights the software's flexibility in customizing functionalities to align with specific business processes and the consistent development of new features to enhance user experience. The ability to link safety inspections with work orders is particularly valued by users, showcasing the software's adaptability to different operational needs.

### Maintenance and Operations
Users generally believe that eBASE's maintenance and operations capabilities are a significant asset. The software's flexibility in design allows for customized functionality, supporting the organization's business processes effectively. Reviewers appreciate the unique features such as flags and communication workflows within the work order lifecycle, enhancing project and work management. Additionally, the consistent development of new features and continuous improvement of the user experience contribute to the overall positive sentiment towards eBASE's maintenance and operations functionalities.

### Financial Management
Users consistently highlight eBASE's financial management as a key strength, particularly in streamlining processes related to permits, invoicing, and credit card billing for accounts receivables. The system's adaptability with custom fields and facility attributes has been commended for enhancing decision-making and simplifying permit creation. However, there are some concerns regarding the tracking of inventory equipment and its linkage to asset value in the accounting department. Despite this, users appreciate the prompt and helpful support provided by eBASE, which has facilitated the expansion of its usage across different departments with positive outcomes.

### Customization and Integration
Users consistently highlight eBASE's customization and integration capabilities as key strengths of the software. The ability to tailor modules to specific organizational needs and make real-time adjustments without external assistance is highly valued. While some users suggest areas for improvement, such as enhancing notifications and streamlining data input processes, the overall sentiment leans towards eBASE being a reliable and adaptable solution for diverse business requirements.

Intuitive User Interface: Users have consistently praised the intuitive user interface of eBASE, with many stating that it is easy to navigate and understand. The visual nature of the software has been particularly appreciated, allowing users to quickly grasp its functionality and use it effectively.

Real-time Editing: The real-time editing feature in eBASE has received high praise from users. They value the immediate reflection of any changes made in the system, eliminating the need for manual syncing or refreshing. This streamlined process enhances productivity and efficiency for users.

Wide Range of Features and Customization Options: Users appreciate the extensive features and customization options offered by eBASE. They find it valuable to tailor the program to their specific needs and preferences, making it a versatile solution for various organizations. This adaptability ensures that eBASE aligns with their goals and objectives, providing a flexible platform for their operations.


Inadequate WO Notifications: Some users have expressed dissatisfaction with the WO notification system in eBASE, stating that it is lacking and easily missed. They suggest improving the notifications when the text box under WO Actions is filled out, as currently it only appears in History.

Need for Integration of Absent Management Software: Users find it inconvenient to input and upkeep data in two different places, specifically when it comes to integrating external absent management software into eBASE without adopting the timesheets module. Some users would prefer a seamless integration to streamline their processes.

Lack of Customization and Reporting Options: Several users feel that eBASE does not always allow for the desired software customization. In addition, there are limitations on the types of reports the system can generate, particularly in financial reporting. Users express a desire for more flexibility and options in customizing the software according to their specific needs and generating comprehensive reports.

eBASE has become a valuable tool for health and safety professionals seeking customizable templates and easy in-house changes. With its highly customizable and user-friendly interface, users can easily tailor the software to their specific needs. The ability to make quick changes and customize templates has greatly improved workflow efficiency and streamlined processes. Additionally, eBASE's collaborative working experience allows for multi-departmental access to important documents and references, making it a top choice for organizations that require seamless collaboration.

Another key use case of eBASE is its role in facilities management. Users rely on the software for daily site logs, health and safety inspections, and equipment maintenance. By centralizing these tasks, eBASE has streamlined custodial, maintenance, and capital work needs on campuses. The software provides easy access to facilities history, work orders, and inspections, allowing staff to efficiently manage and track facility operations. Users have also praised the software's reliability and excellent support from the company's technicians.

One of the standout features of eBASE is its adaptability in guiding decision-making processes. The software offers custom fields and facility attributes that allow users to tailor their data analysis to their specific requirements. This enhanced customization capability has greatly improved the delivery of services by enabling users to make data-driven decisions and streamline permit creation.

Overall, eBASE has garnered positive feedback from its users due to its ease of use, prompt customer service, and efficient processing capabilities. Whether it is generating reports with various levels and sort options or providing support during implementation and daily operations, eBASE consistently meets user expectations. The software's consistency across different modules enhances user learning and results in a positive experience for staff and clients alike.

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eBASE

Buying Project Management software is confusing. Want help? Get tips and product info free in this guide.

The Buyer's Guide to Project Management Software

Project management software helps teams plan, coordinate, and execute projects using methods like Agile or Waterfall. Key features include task scheduling, budgeting, and collaboration. Advanced tools offer portfolio-level insights to align projects with business goals. Explore scalable solutions that streamline workflows and improve accountability, with comparisons based on verified user reviews, ratings, and core features.

DMS Technologies

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

Task Management

This includes the ability to plan, track, collaborate and report on tasks.

Resource Management

Resource management is workload planning to maximize resources.

Gantt Charts

Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.

Scheduling

Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.

Workflow Automation

Workflow automation is the ability to route work requests along an approval process automatically.

Team Collaboration

Team collaboration capabilities let team members work directly with each other and provide team updates.

Support for Agile Methodology

Agile is a time boxed, iterative approach to development that builds software incrementally instead of trying to deliver it all at once near the end.

Support for Waterfall Methodology

Waterfall methodology is a tradition development method that is linear and sequential.

Document Management

Document management provides for centralized management of all project documents.

Email integration

Email integration allows work requests to be made directly from email.

Mobile Access

Mobile access is the ability to access the software from a smartphone or tablet.

Timesheet Tracking

Timesheet tracking is the ability to track all billable and non-billable hours for each project.

Change request and Case Management

Change request and change management enables tracking of all customer requests including priority and timeframe.

Budget and Expense Management

Budget and expense management provides the capability to track all expenses by employee or department and link them back to department. It also enables hourly rates to be set.

Features that support professional services organizations

Quotes/estimates

Ability to create, manage and send project fee proposals to customers

Invoicing

Ability to create, manage and send invoices to clients during or after completion of a project

Project & financial reporting

Ability to analyze project and financial data based on custom criteria to gather insights and improve business performance

Integration with accounting software

Real-time, two-way sync with accounting or financial software to facilitate project and financial reporting

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