e-automate Pricing

“The investment in eA is much bigger than just the licensing fee and monthly charge each month.”

“A support ticket shouldn't have a week and a half turn around Training - We were offered a quick class at the start but continued training would have been helpful Pricing - The price for the amount...”

“The upgrade are very expensive Support is very expensive There is not a product as well suited for our industry.”

“Purchasing should have pricing tables to reflect vendor special pricing in a similar fashion to the sales order process.”

“We were able to see which printer contracts had a low ROI and cut them Less extra trips for technicians to see if we have the correct printers in stock Saved several hours per week for our billing...”

“We use it for placing and keeping track of service calls, billing and invoicing, creating purchase orders, keeping track of inventory, customers, devices, equipment locations, creating contracts,... … No, i think training would have been very helpful, however it was an additional fee and with the high cost of e-automate already it was not a high priority.”

“time savings Cost savings for inventory.”

“Return on investment is positive It's time savings and allows to tract where technicians are at all times. … We put in equipment inventory.
We do monthly accounts billing.
We run accounts receivable reports.
We can run customers list by vertical markets.”

“When you have various contracts, Copier, Printer, MPS, Managed Service contracts, monthly, quarterly, semiannual, annual contracts, our contract team will work with our sales team so that we meet our...”

“E-automate is also priced much better and provides the best value for your investment.”

“Cloud based, saves on having to purchase expensive HW equipment.”