Overview
What is eFit Financial?
eFit Financial is a gym management software and membership billing solution designed to streamline operations for various membership-based businesses in the fitness industry. According to the vendor, eFit Financial offers features such as credit card processing, Electronic Funds Transfer (EFT) payments,...
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is eFit Financial?
eFit Financial is a gym management software and membership billing solution designed to streamline operations for various membership-based businesses in the fitness industry. According to the vendor, eFit Financial offers features such as credit card processing, Electronic Funds Transfer (EFT) payments, payment reminders, delinquency management, Level I PCI compliance, account changes management, membership renewals, membership freezes, membership cancellations, and credit card expiration handling.
Key Features
Credit card processing: According to the vendor, eFit Financial offers integrated credit card processing as part of its gym management software and membership billing services, allowing gym owners to conveniently process payments from their members using credit cards.
EFT payments: The vendor states that eFit Financial supports Electronic Funds Transfer (EFT) payments, enabling gym owners to easily collect membership fees directly from their members' bank accounts, providing a convenient and automated way to handle recurring payments.
Payment reminders: According to the vendor, gym owners can set up automated payment reminders with eFit Financial to ensure that members are aware of upcoming payment due dates, helping reduce late payments and improve cash flow for the gym.
Delinquency management: The vendor claims that eFit Financial provides delinquency management features to help gym owners handle overdue payments. The software can automatically send reminders and notifications to members with outstanding balances, making it easier to track and collect delinquent payments.
Level I PCI compliance: According to the vendor, eFit Financial ensures that its gym management software and payment processing services comply with Level I Payment Card Industry Data Security Standard (PCI DSS) requirements, providing protection for sensitive payment information and offering peace of mind for gym owners and their members.
Account changes: The vendor states that gym owners can easily manage account changes within eFit Financial's software, including updating membership details such as contact information or membership type, to ensure accurate billing and member records.
Renewals: According to the vendor, eFit Financial simplifies the membership renewal process by allowing gym owners to configure settings for automatic renewals, streamlining the process and ensuring uninterrupted memberships for members.
Freezes: The vendor claims that eFit Financial's software enables gym owners to handle membership freezes, allowing members to temporarily suspend their memberships for specific periods, such as vacations or medical reasons, while maintaining their membership status.
Cancellations: According to the vendor, gym owners can easily process membership cancellations through eFit Financial's software, simplifying the cancellation process and ensuring proper termination of memberships.
Credit card expiration: The vendor states that eFit Financial's software automatically handles credit card expiration dates for members with recurring payments. The system can send notifications to members, prompting them to update their credit card information to avoid payment processing interruptions.
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Reviews
Community Insights
- Business Problems Solved
eFit Financial solves several business problems for gym owners. With the software's ability to house customer data and enable auto-billing, users can save time and reduce errors during billing cycles. Customers appreciate the convenience of auto-billing, making it easy to pay their membership dues on time without having to remember to do so manually. Staff can focus on other important tasks, knowing that the software is taking care of billing.
Another issue eFit Financial addresses is keeping track of clients. The Member Portal allows customers to manage their accounts online, saving them time at the front desk. Additionally, appointment reminders and membership subscription renewal alerts keep customers up-to-date on their memberships and gym visits.
One of the standout features of eFit Financial is its excellent customer service. Many users have reported that the staff are polite and helpful when resolving problems quickly, making customers feel valued and heard. Gym owners appreciate that training is offered to both them and their employees, helping everyone get familiar with the software and its functions.
While some users have reported issues with outdated features or difficulties with the software's partner payment processor, Constellation Payments, overall eFit Financial provides a competitively-priced solution with an excellent ROI for gym owners. Many users are highly satisfied with the product and would recommend it to others looking for a simple but effective tool for managing gym finances and clients.