Name: Finch eCommerce Services
Rating: 10 (1 reviews)
Author: Finch eCommerce Agency

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

AI Code Generation

Automation Testing

Beta Testing

Feature Management

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Collaboration

Demand Planning

Internal Communications

Knowledge Management

Quality Management

Supply Chain Visibility

Whistleblowing

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

HR Management

Payroll

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

Blockchain-as-a-Service (BaaS)

Business Process Automation

Cloud Data Warehouse

Cloud Storage

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Embedded Database

Encryption Key Management

Fraud Detection

IT Alert Management

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

OpenStack Cloud

Scale-Out Storage

Test Management

User Activity Monitoring

Value Stream Management

WAN Optimization

Web Content Filtering

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Enterprise Marketing Management

Grant Management Software

Livestream

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Auction Software

Customer Relationship Management (CRM)

Sales Consulting

Sales Incentive Compensation Management

Sales Training

Sales

Agriculture

Inventory Management

Last Mile Delivery

Military and Defense

Online Ordering

Shipping

Vertical-Specific

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### Campaign Management
Users have expressed varied opinions about Finch's campaign management capabilities. While some users praise the efficiency and cost-saving benefits of Finch's campaign management for Google AdWords and Bing, others have reported issues with overcharging and discrepancies in billing. The platform's ability to handle campaign adjustments and provide strategic advice has been highlighted positively by some users, while others have found that they could manage campaigns equally well on their own. It seems that user experiences with Finch's campaign management services are mixed, with both positive and negative feedback contributing to the overall sentiment.

### Keyword Optimization
Some users appreciate Finch's keyword optimization efforts, noting that the platform effectively targets keywords and products that lead to conversions. However, there are concerns raised about the precision of cross-negatives management, particularly with low-volume keywords being excluded within ad groups. The process of incorporating new elements, such as keywords, into the existing structure is also perceived as complex by some users.

### Budgeting and Bidding
Users generally appreciate Finch's budgeting and bidding capabilities, citing the efficient allocation of ad spend and the optimization of campaign budgets. However, there are a few negative experiences where users felt a lack of control over their ad accounts and encountered issues with overcharging. Despite these challenges, the majority of users find value in Finch's ability to streamline the budgeting and bidding process, ultimately leading to improved ROI and cost-effectiveness in their advertising efforts.

### Account Management
Some users appreciate Finch's account management functionality, highlighting the support provided by account managers and the time-saving benefits of their AI software for keyword bidding. However, concerns have been raised about turnover in account reps and a perceived loss of control over ad accounts. Despite these mixed opinions, Finch's account management is acknowledged for its continuous improvement and knowledgeable staff who are attentive to project needs and seasonal trends.

### Performance Metrics and ROAS
Users consistently praise Finch's performance metrics and ROAS capabilities, highlighting their impact on driving significant returns on investment. Reviewers express satisfaction with the ability of Finch to deliver strong ROAS results, with only occasional instances of falling short of expectations. The focus on performance metrics and ROAS is seen as a key strength of Finch, enabling users to optimize their marketing strategies and achieve favorable outcomes.

### Reporting and Insights
Users unanimously praise Finch's robust reporting and insights capabilities. They appreciate the support provided by the customer success team in gaining deeper market insights and leveraging data effectively for their clients. The platform's ability to streamline account management processes and offer valuable strategic advice has been a game-changer for users. Additionally, the willingness of Finch to share knowledge and continuously enhance their insights portal has garnered positive feedback from users.

Finch offers customers a quality service with knowledgeable reps and dedicated account executives who provide great feedback and suggestions. Their proprietary AI software for keyword bidding saves time and money, while their customer service is friendly and on-time. Despite some errors in the past, as well as communication that could use improvement, many customers are satisfied with Finch. Generally speaking, Finch customers express appreciation for Finch’s ability to build and improve SEA, automation platforms, and immediate service actions and followups. Customers also stated they were happy with the granular management of ads across multiple platforms.  Nevertheless, some have had negative experiences due to lack of communication or diversification in staff. Overall, customers seem to think that Finch provides a quality product but may be put off by its cost.

Finch is an excellent advertising agency that offers support in building and improving Search Engine Advertising (SEA) campaigns through automated bidding, intelligent algorithms, and granular management of ads on multiple platforms. Customers have found success with the service, reporting decreased costs and increased conversions through their use of proprietary AI software for keyword bidding. Plus, customers appreciate their assigned account executive’s knowledge and dedication to each project. The season adjustments along with the monthly/biweekly meetings allow for rapid product changes. 

For eCommerce customers, Finch provides a great experience with quality support and the ability to dive deeper into data for better results. The service is helpful and effective with knowledgeable reps providing great feedback and suggestions. They are open to customer ideas and strategic tactics, though changes can take time due to their machine learning algorithm. Some users have had errors in the past but the Customer Service team has been responsive when needed.

However, despite these successes some customers have had negative experiences with Finch due to overbilling, lack of communication, or collaboration. Additionally budgets may be spread thin across channels and tactics making it difficult to garner statistically significant results. On top of this they do charge higher fees than other services so cost may put users off from using them as well. This indicates that there might be an adjustment phase before users end up seeing their desired results when using Finch.

User sentiment regarding their experiences with a product or service typically depends on the return on investment they experienced. Generally speaking, users who have had positive experiences with a product or service report feeling satisfied with their purchase and view it as a worthwhile investment. Common reasons for positive experiences with Finch include knowledgeable customer service reps providing helpful feedback and suggestions, advanced AI software resulting in time and money being saved, rapid changes enabled by seasonal adjustments and meetings, as well as friendly customer service available on-time when needed. 

On the other hand, users who have had negative experiences often feel that their purchase was not worth the cost or effort put in, reporting poor communication from staff, ineffective collaboration, budgets spread too thin across multiple channels and strategies making it difficult to obtain statistically significant results. Overall, user sentiment about their experience using products or services is largely dependent upon their individual return on investment and the reason(s) for either positive or negative experiences.

Finch s a great platform for eCommerce customers to have positive experiences with. Customers appreciate: 

* High-quality support and the ability to dive deeper into data for better results 
* Automated bidding, intelligent algorithms, and seasonal adjustments resulting in decreased costs and increased conversions 
* Knowledgeable reps providing great feedback and suggestions who are open to customer ideas and strategic tactics 

Overall, users feel that FINCH is worth trying as they can rely on them to hit CTR goals, monitor spending, and benefit from their machine learning algorithm.

Finch is a great product that offers automated bidding and intelligent algorithms, resulting in decreased costs and increased conversions. However, customers have experienced some common cons or dislikes when working with Finch.

*Potential Overbilling – Finch offers a decent job of pushing keywords and products that convert well, but customers should be aware of potential overbilling errors in the past. 
*Slow Response Times – Customers have found customer service reps to be knowledgeable and helpful, but response times can be slower than expected due to the machine learning algorithm. 
*Cost – Although generally satisfied with the product, some customers may be put off by the cost.


Finch, the product and the company in Salt Lake City, provide a SaaS solution for optimizing Adwords pay per click (PPC) bidding campaigns for ecommerce, simply put, providing both automation (via the cloud-based platform) and advice. A free website audit is available.

Super Virtuals

Finch eCommerce Services

Consulting and Advisory Services

MARC SILVESTRI INKING DEMO

Jennie Finch Pitching Demo

eCommerce companies earn more with Finch. Finch pioneered PPC for eCommerce™ - an SaaS+ model that maximizes your profits from AdWords™ by combining our software with PPC &amp; eCommerce expertise to give you a huge advantage over your online competition. Finch helps over 300 clients worldwide optimize their paid search efforts. Visit finch.com for a free audit to demonstrate results using your AdWords data.

Finch eCommerce Agency

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Finch eCommerce Services

Overview

What is Finch eCommerce Services?