Fuze - a one stop solution for micro management teams
Use Cases and Deployment Scope
We use it along with our customer processing and support team to answer every segmented queries as well as sending out personalized messaging content to every user we have ever reached out to . The calling feature is something which we have also enabled for our internal communications because of its seamless and easier intergrations
Pros
- Voice calling with anyone registered in the directory
- Video calling with anyone registered in the directory
- Messaging with anyone in and out of the registered directory
- Insights about the entire workflow and the services offered for
Cons
- The voice calling application is definitely not the best when it comes to selecting various user enhanced options and connectivity
- The video calling feature can be equipped with modern day features from competitors like google voice , viber
- The messaging needs to have seamless automation integration options for better and enhanced usage
Likelihood to Recommend
Fuze is best suited for internal communication sas it is perfectly synchronized for moderate scale communication channels and offering the features of exclusiveness. It definitely cannot be seen as a great alternative for replacing the modern day customer support chat bot and voice calling features offered by other peers in the industry
