Hippos POS

Hippos POS is a point of sale solution tailored for a variety of restaurant types, including quick service, full service, food trucks, pizzerias, cafes, bakeries, pubs, and wine bars. According to the vendor, this software is designed to meet the needs of small to medium-sized restaurants and is trusted by restaurant owners, operators, food service managers, chefs, kitchen staff, baristas, cafe owners, and bakery owners.

Key Features

Efficient Menu and Floorplan Management: The software offers a user-friendly floor management system with drag and drop functionality for easy table arrangement. It enables quick menu creation and editing, providing servers with comprehensive information on each item, including prices and optional inventory. Custom modifiers and cooking instructions can be added to enhance orders. Real-time order status notifications and the ability to create multiple floorplans for different spaces are also available.

Streamlined Table Side Ordering: This feature allows orders to be directly sent from the table to the kitchen, reducing delays between front and back of house operations. It minimizes order entry errors and provides real-time inventory and out-of-stock notifications. The software also offers immediate information on ingredients and allergies. Additionally, bills can be split or combined at the table side, and receipts can be wirelessly printed.

Effortless Payments: The software simplifies order processing and payment handling. It supports multiple payment types on a single bill and allows for the recording of discounts and tips for end-of-day reconciliation. Customer receipts can be easily emailed, and integration with EMV payment terminals ensures secure transactions. The Clover Flex integration also enables convenient pay-at-the-table functionality.

Multi-Location Automation & Performance Tracking: Gain access to business information from anywhere, on any device. The software provides insightful profit and inventory reports to facilitate informed decision-making. It allows for centralized item updates and efficient multi-store inventory management. Detailed sales, cost, and profit analysis by item and category is available, along with automated emailed reports for enhanced business intelligence.

Self Serve Kiosk: Enhance the customer experience with a user-friendly self-serve kiosk optimized for touch interaction. Orders placed through the kiosk are seamlessly sent to the POS and back of house for efficient processing. The software supports payment processing with compatible EMV devices and offers various hardware options. Customization options are available to align the kiosk with your restaurant's branding.

Value Added Features for Restaurants: The software provides additional features including a customer-facing dual screen for itemized bill and change display, a "Now Serving" screen for open to-go orders and orders ready for pickup, a Kitchen Display Screen (KDS) for back of house order management, a dedicated takeout order screen with SMS text message notifications, ticket numbering options for order tracking, and phone line integration for automatic customer profile matching and order duplication.

Advanced Item Modifiers: Take advantage of advanced item modifiers to customize orders. The software allows for order entry enforcement, dynamic pricing logic, and dynamic visibility logic. Specific configurations are available for pizza, bubble tea, diner, and custom cake orders, as well as general configurations for building custom main/entree items.

Automatic Label Printing: The software offers automatic printing of item labels for takeout bags, bubble tea or coffee cups, and pizza boxes. Font size adjustment is available to meet label requirements and ensure clear and professional labeling.

Flexible Custom Attributes: Create custom searchable item tags for dietary restrictions, record detailed item information for wine, and document primary item ingredients. The software allows for unlimited custom attributes per item, providing comprehensive information to enhance customer satisfaction and streamline operations.

Efficient Inventory Management: Stay on top of inventory with real-time tracking of items, combos, and ingredients. The software enables the creation of bill of materials/recipes for accurate costing and quantity traceability. It supports up to 4 decimal places and advanced unit of measure conversions. Set reorder levels to effectively manage critical items and avoid stockouts.