Name: Hive.co
Author: TicketLabs

Call Center Workforce Optimization

Help Desk

Web and Video Conferencing

Customer Support

Chatbot

Functional Testing

Kubernetes Monitoring

No-Code Development

Development

Admissions and Enrollment

Classroom Management

Education

Business Intelligence (BI)

Collaboration

Facility Management

Statistical Analysis

Workspace Planning

Enterprise

Accounting

Accounts Payable

Financial Planning and Analysis (FP&A)

Hedge Fund

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Block Storage

Cloud Data Warehouse

Cloud Storage

Configuration Management Databases

Deception Technology

Encryption Key Management

Fraud Detection

Integration Platform as a Service (iPaaS)

IoT Device Management

Load Balancing

Network Performance Monitoring

Operating Systems

SOA Governance

SaaS Backup

Server Virtualization

Service Desk Outsourcing

Vector Databases

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Success

Digital Content Creation

Email Marketing

Market Intelligence

Marketing Automation

Referral Marketing

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Field Sales Software

Sales Performance Management

Sales

Agriculture

Construction Takeoff and Estimating

Dealer Management

Direct Secure Messaging

Equipment Rental

Fleet Management

Insurance Suites

PCB Design

Rental Property Management

Restaurant Management

Vertical-Specific

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### CRM Integration
Users consistently highlight Hive.co's CRM integration as a standout feature, emphasizing its ease of use and intuitive dashboard. While some users encountered challenges with CRM syncing, the majority find Hive.co's CRM integration to be a valuable asset for enhancing customer relationship management and audience understanding. The platform's ability to streamline tasks and provide a comprehensive view of customer interactions earns praise from users seeking efficient CRM solutions.

### Customer Relationship Management
Users appreciate Hive.co's customer relationship management capabilities for their ability to efficiently organize customer data into searchable lists. The platform's customer support, particularly highlighted by the dedicated client success manager Sarah S., has garnered high praise for its responsiveness, knowledge, and personalized recommendations. Additionally, users value the detailed insights provided by Hive.co's integration with their ticketing system, enabling them to segment customers and subscribers into specific groups effectively.

### Audience Engagement
Users have highlighted the effectiveness of Hive.co in segmenting customers and optimizing audience engagement. The platform's auto-engagement buckets have proven to be instrumental in improving open rates and click-through rates for email campaigns. Additionally, the seamless integration with ticketing platforms has streamlined the process of creating dynamic and static audience lists. The automation possibilities offered by Hive.co's journeys feature have been described as a valuable resource with untapped potential, promising further enhancements in audience engagement strategies.

### Email Marketing Strategies
Users consistently highlight Hive.co's email marketing strategies as a standout feature, emphasizing its ease of use and setup compared to other platforms. The platform's ability to streamline email marketing campaigns and automate tasks efficiently is a key factor in users' positive experiences. Additionally, Hive.co's integration with various tools and its support team's effectiveness further enhance its appeal for businesses looking to optimize their email marketing efforts.

### Marketing Automation
Users have found Hive.co's marketing automation features to be a significant asset in streamlining their email marketing efforts. While some users appreciate the automation capabilities for emails and the ease of understanding reports, others have noted that certain features may require some trial and error to fully optimize. Despite mixed opinions on the initial learning curve, Hive.co's marketing automation functionality seems to be a valuable tool for many users seeking to enhance their email marketing strategies.

### Campaign Management
Users also appreciate the integration of Hive.co with Shopify, which provides insights into campaign performance and helps in optimizing campaigns for better delivery rates. The ability to create automations and track campaign deliverability adds to the overall positive user experience. In summary, Hive.co's campaign management features seem to be a strong asset according to user feedback, contributing to successful email marketing strategies and increased sales through targeted drip campaigns.

Hive.co is a comprehensive marketing platform designed specifically for event marketers. It offers various features including email and SMS marketing, CRM functionality, automation capabilities, and integrations with top ticketing platforms. The platform caters to businesses of all sizes, from small event organizers to large venues and event management companies. Event marketers, marketing managers, marketing strategists, marketing agencies, music venues, state fairs & rodeos, and festivals can all benefit from using Hive.co.

## Key Features

**Responsive Support Team**: Hive.co provides responsive support from a dedicated customer support team. They are available to assist users with any questions or issues they may have, ensuring a smooth user experience.

**Guaranteed Deliverability**: Hive.co focuses on email deliverability, offering automated deliverability optimization features. It includes automated email list validation to flag invalid or high-risk emails, as well as custom subdomains to maintain sender reputation and isolation from the root domain.

**Powerful CRM Functionality**: Hive.co offers robust CRM functionality that allows users to create comprehensive customer profiles and data-driven segments for targeted marketing campaigns.

**Insightful Dashboard to Capture All Your Live Data**: Hive.co provides an insightful dashboard that captures live data related to customer journeys, customer profiles, and data-driven segments. This comprehensive view enables users to track email engagement, demographics, and purchase history, helping them make data-driven decisions.

**Email & SMS Automation**: Hive.co streamlines marketing workflows with its email and SMS automation features. Users can create automated email and SMS flows for various stages of the customer journey, such as welcome series, abandoned cart reminders, and post-event follow-ups.

**Integrations**: Hive.co seamlessly integrates with top ticketing platforms, including Etix, AXS, See Tickets, and Front Gate Tickets. This integration enables users to sync event and ticketing data, allowing for targeted marketing campaigns based on customer purchase history.

**Presale Registration**: Hive.co offers presale registration features, allowing users to capture customer data and build a database of loyal fans before an event. This feature helps generate excitement and enables targeted marketing campaigns to boost ticket sales.

**Branded Contests**: Hive.co provides branded contests as a list growth tool. Users can create contests to incentivize fans to join their email list, increasing brand awareness and capturing customer data.

**Landing Pages**: Hive.co includes landing page functionality, enabling users to create customized landing pages for specific events or marketing campaigns. These landing pages can capture leads, promote events, or provide additional information to potential customers.

**SMS/MMS**: Hive.co offers SMS/MMS marketing capabilities, allowing users to send text messages and multimedia messages for event details, ticket reminders, exclusive offers, and more.

User-Friendly Interface: Many reviewers have praised Hive for its user-friendly interface, finding it well-organized and easy to understand. Users appreciate the intuitive design that allows them to navigate the platform effortlessly.

Comprehensive Set of Features: Hive is highly regarded for being an all-in-one solution, offering a comprehensive set of features. Reviewers appreciate having access to various functionalities such as email marketing, CRM automation, website creation, article addition, and discussions in one centralized platform.

Efficient Collaboration: The feature that enables team members to see each other's emails has been highly valued by reviewers. This functionality facilitates collaboration and provides assistance in case of absences or when multiple people need to review and edit content. Collaborating on projects becomes seamless with Hive's integrated chat feature, eliminating the need for multiple apps and streamlining communication throughout the day.

Syncing Issues: Some users have experienced problems with the CRM syncing, expressing a desire for real-time syncing to improve efficiency and accuracy.

Limited Screen Space: Several reviewers have mentioned that during the proofing process, they encountered challenges due to limited screen space. This resulted in words and buttons overlapping, making it difficult to click on the desired options.

Basic Features: A number of users have expressed disappointment with the software's features, stating that they are too basic and not well-suited for creating complex content.

Users have found Hive to be an invaluable tool for boosting business performance. With its SMS marketing products, users have experienced significant improvements in their marketing strategies and revenue generation. Hive acts as a one-stop shop, offering email marketing solutions, customer journey building, and revenue generation tools all in one platform. The seamless integration with other tools has been highly appreciated by users, as it automates tasks and saves them significant time. Furthermore, Hive's project management capabilities and streamlined proofing process have eliminated the need for downloading and uploading files, making collaboration efficient and hassle-free. In addition to email marketing, Hive allows users to deliver programs, schedule articles, and facilitate discussions all within the same platform. Its user-friendly interface makes it easy for users to lay out and schedule email communications and newsletters for different audiences. Hive's task execution in priority order and helpful reminders have been instrumental in enhancing productivity. Achieving high email engagement rates has been made easier with Hive, keeping subscribers engaged through well-designed campaigns. Furthermore, Hive's email marketing features have proven especially beneficial for acquiring clients for e-commerce sites and building effective sales funnels. As a stepping stone for growing brands, Hive provides deeper CRM capabilities and audience understanding on top of its robust email marketing and API routing functionalities. Users have found that consolidating their email communications with Hive has improved customer quality and provided reps with more data for better interactions. The automation offered by Hive has greatly reduced manual work, allowing users to focus more on understanding reports and making informed decisions. By offering a comprehensive view of each project's progress and team assignments, Hive improves time management, team coordination, and communication among the members of an organization. For music venues that rely heavily on audience creation, Hive offers direct integration with ticketing platforms to simplify the process. Additionally, users have experienced higher success rates in terms of deliverability compared to previous providers when utilizing Hive's services. Consolidating email communications with events in Hive has made it easier for users to track all relevant information in one platform. Hive's auto-engagement buckets have been instrumental in optimizing email lists for better open rates and click-through rates. The possibilities for automation through journeys within Hive have been described as a goldmine by users, with untapped potential still waiting to be explored. Overall, Hive has proven to be a versatile and valuable tool for businesses across various industries, providing comprehensive solutions to enhance marketing strategies, improve team productivity, and drive revenue growth.

Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.

Lite

Standard

Premium

Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform thanks to intuitive and scalable marketing and CRM tools such as Email, SMS, WhatsApp, Chat, Marketing Automation, Meetings, and much more.

Free

Hive.co

Software for bulk creation, sending and tracking of Emails for marketing purposes.

TicketLabs

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

WYSIWYG email editor

Users can create html emails through a drag-and-drop interface, without html coding knowledge.

Dynamic content

Users can tailor email, website or landing page content depending on the viewer or recipient (e.g., email salutations that include the recipient’s name).

Ability to test dynamic content

Users can test dynamic content prior to launching a campaign.

Landing pages

Users can create web pages that are customized to a particular email or campaign. Landing pages often include web forms which can capture visitor information and integrate it back into the MA software.

A/B testing

Users can experiment with different variations of a campaign and measure results. Testable aspects might include subject lines, header images, or landing page copy.

Mobile optimization

Users can easily optimize emails and landing pages for mobile devices.

Email deliverability reporting

The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.

List management

This involves creating, filtering, editing, merging and de-duping lists of contacts.

Triggered drip sequences

The software allows users to set up automatic / drip email campaigns triggered by certain events.

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Standard reports

The software offers pre-built reports with metrics standard to the category.

Custom reports

Pre-Send Testing

This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.

URL Validation

This allows marketers to validate URLs and find any broken links before sending out their email campaigns.

Link Tracking

This allows marketers to verify that proper link tracking is set up before sending out their email campaigns.

Image Validation

This allows marketers to validate images used in their emails to ensure images and GIFs display correctly in their audience’s inboxes.

Inbox Display

This allows marketers to see how their emails will be displayed within different web browsers and within different email service provider (ESP) platforms.

Email Accessibility Tools

This type of tool scans emails before they are sent out to ensure that design and code are optimized for accessibility across different browsers.

Spelling and Grammar Check

This feature checks emails for spelling and grammatical mistakes before they are sent out.

Spam Testing

Spam testing allows marketers to test their email against most major spam filters before sending out their email campaigns.

Email Previews

This allows marketers to test out emails to see how they will display across multiple different applications and web browsers.

Assign Reviewers

This gives marketers the ability to assign individuals to review an email from within the email marketing software.

Email Version Control

This allows marketers to keep track of which individual made a revision to an email and when.

Task Lists

This gives marketers the ability to create task lists associated with the email review and approval process.

Review Status Updates

These status updates may be pushed through third-party tools, or sent directly via the application itself.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

Hive.co

Overview

What is Hive.co?