TrustRadius: an HG Insights company

isolved

Score7.4 out of 10

346 Reviews and Ratings

What is isolved?

isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.

Read more details.

Categories & Use Cases

Videos

isolved Key Features

Learn about the best (and worst!) features isolved has to offer, as determined by TrustRadius' reviewers.
Based on 346 ratings of isolved's features
View all isolved features

Top Performing Features

  • Tracking of all physical assets

    Tracking of track laptops, pagers, phones, and other company equipment.

    Category average: 8

  • Support for external payroll vendors

    Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.

    Category average: 7.6

  • Direct deposit files

    Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.

    Category average: 8.9

Areas for Improvement

  • Multiple review frequency

    System supports multiple review types including annual, quarterly mid-year and anniversary reviews.

    Category average: 7.8

  • Duplicate Candidate Prevention

    Duplicate candidate prevention prevents candidates already in the system from being added

    Category average: 7.6

  • Employee recognition

    thank a team member

    Category average: 7.7

Who Buys & Uses isolved

isolved Reviews

What users are saying about isolved.
View all isolved reviews

Pros

  • Accurate and compliant payroll processing for diverse employee groups
  • Effective timekeeping with daily tracking and accessible time clock options
  • Automation of HR tasks, leading to significant time savings

Cons

  • Limited customization and clarity in reporting functionalities
  • Inconsistent responsiveness from customer support, particularly during busy periods
  • Frustrations reported with the login process

We recommend isolved

Verified User
Director in Professional Services (11-50 employees)

Use Cases and Deployment Scope

All of our associates here at Paywerx have used the isolved application for the last four years for payroll processing, time keeping, accruals, general ledger, deferred compensation, Affordable care act and Human Capital Management. We use the application for our clients that have payrolls across a number of industries. Providing real time updates and concise payrolls each pay day.

Pros

  • Calculations of pay
  • Regulations
  • Product enhancements

Cons

  • Support calls
  • Tax payments
  • Custom reports

Return on Investment

  • improved payroll performance
  • more product offerings
  • upcharge on premium services

Other Software Used

Quickbase, WorkforceHub by SwipeClock

isolved Review

Nicole Mitchell
HR & Benefits Specialist in Human Resources at AGRILAND FS Inc. (501-1000 employees)

Use Cases and Deployment Scope

We use isolved for pretty much everything from having employees apply to eventually leaving the organization in retirement. This system helps them to complete all of their new hire paperwork electronically, saves that into easily accessible files, complete their benefit paperwork each year, clock in/out on a daily basis, easily manage their paid time off. It is used every single day to help not only the HR team to be more efficient but our employees as well.

Pros

  • Very quick to assist with questions we might have.
  • Their platforms are user friendly and easy to use.
  • Constantly making updates and improvements.

Cons

  • Customization on the new employee paperwork screens would be nice.
  • Admin user over the phone is a little harder to use/access.
  • More customization on the analytics screen.

Return on Investment

  • Time savings by not manually adding up paper time cards.
  • Reduced errors
  • Time savings by eliminating the need to file paper forms.

isolved works great

David Tierce
HR Manager in Human Resources at Barreto Manufacturing, Inc (51-200 employees)

Use Cases and Deployment Scope

I use isolved for time keeping, payroll and benefit tracking mainly. Its ease of use & accuracy are just a couple points that make this a reliable platform to use for our company needs.

Pros

  • Time keeping records
  • Reporting
  • General ease of use
  • Customer service is great

Cons

  • Ability to allocate Workers Comp codes to multiple time segments within a day for a given employee as needed
  • NOTE: since this was first posted, the ability to allocate Workers Comp codes has now been made available

Return on Investment

  • I am not involved in the budgeting/expense side of the business, I cannot answer how it has affected our ROI. However, the ease of use, accuracy of reporting and exceptional customer service has resulted in us not even considering looking for other alternatives

[...] isolved review

April Hall
CEO in Corporate at Union County Family YMCA (51-200 employees)

Use Cases and Deployment Scope

The [...] uses isolved for payroll processing. It allows us to enter our employees into the system using a timeclock software as well to track hours worked. This software is very user friendly and I highly suggest it to any company looking to make a change for a software that's easy to use. The help desk is also ready at any given moment to assist with any issues that one might have in navigating.

Pros

  • reports that are needed at any point are easily ran or created for you
  • has timeclock software that is compatible
  • can clock in off site via cell phone

Cons

  • so far isolved has covered all our needs as a small to mid size [...]

Return on Investment

  • self service portals
  • Reduction in Administrative Overhead

Versatile and Robust Software for Everyone.

Incentivized
Verified User
Technician in Customer Service (11-50 employees)

Use Cases and Deployment Scope

We use isolved to provide third-party payroll and benefits services to a wide range of temp agencies with wildly different setups and requirements. Some of our clients have a handful of employees, and some have thousands. Sometimes we only manage a company's temps, but we also often handle their managers and executives. And isolved can support all of it.

Pros

  • Automatically calculating benefit deductions.
  • Setting up and managing enrollments.
  • Running payroll for vastly different employee groups.

Cons

  • Enrollment Management is poorly optimized and takes forever to load.
  • Some isolved reports function in mysterious ways.
  • Functionality requests can take a long time to be implemented.

Return on Investment

  • Saves a ton of time with third-party integrations like Bullhorn.
  • Human error is significantly reduced due to the quality of isolved as a tool, with premium calculation benefits being a major factor.
  • Employees are pleased to work with isolved as a system.

Other Software Used

Employee Navigator, Bullhorn Talent Platform, isolved

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