isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.
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Paylocity
Score 8.0 out of 10
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Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
We selected isolved over Evolution Payroll because we needed more than a standalone payroll system; we wanted integrated HR, time, and benefits so our team could manage the full employee lifecycle in one place.
This is the only platform I have ever used. I started in the HR/Payroll profession only 10 years ago, this is the only system I am familiar with. It has been so easy to learn and use, I am not interested in looking elsewhere
I used the other platforms in previous companies. isolved was in place when I started here 3 years ago. I found the system effective for the amount of staff we have. In previous roles I worked with larger groups and I am not sure in a restaurant industry or company of 1500 …
I can never find reports I need to gather all of the information about a client needed for a new set up. This goes back to why I love isolved reports so much. There is literally a report for anything you need. I end up having to screenshot information from other payroll …
isolved was superior to all of these in every way. It really was like a one-stop shop for us for everything the HR team needed and was extremely user friendly for our employees and managers. I cannot speak highly enough about this platform especially when comparing to other …
In the car business Reynolds is very popular program. It is however not up to date or speed with all of the HR/Payroll needs of all of our companies. Its designed more for the sales and service side of business. I get sales calls and visits weekly from all the major competitors …
Having both payroll and timekeeping in one system is great. You just really have to watch the permissions. When it's separate, there is no chance of a Lead seeing something they shouldn't so when it's together you have to set things up correctly.
Not even comparable. I used Workday and Smart Track simultaneously and it was a nightmare. Workday is not user friendly. It is almost impossible to learn on your own. Smart Track was not a horrible system, but because it required us to also use Workday it made me dislike it. …
isolved provides a system and capabilities right at the sweet spot for our organizations. It is not overly complex and feature laden as to make it confusing and complex. On the other hand, it is fully functional and effective at the core requirements of HR and payroll without …
The customer service support level is vastly superior to that of ADP Workforce Now. The payroll reporting functionality is much more robust on ADP Workforce Now's end than that of isolved. isolved is easier to use for both the payroll practitioner and the employees than that of …
Proliant is a great product, but isolved allows one database. Asure did not stack up as the tax engine and overall platform were very much suited for a small business in a single state.
Not even in the same ballpark. Vfficient was an exercise in frustration and a poorly designed system with very little flexibility. isolved was the exact opposite and was excactly what we needed from the minute it was installed.
Asure was a very small business platform with a very weak tax engine, so isolved has been a huge improvement for us. I would say in comparison to Proliant, isolved lacks on the report writer, true SSO with Employee Navigator and the report writer. UKG is similar in the sense of …
I selected Paylocity because of ease of use. ADP is clunky and Paycom makes a lot of claims that are not true. isolved is the most basic system I've ever used.
UKG Pro is hard on the eyes, not as intuitive, and the payroll module is rather complex. The system is very powerful but it is best suited for seasoned system admins, which not all HR teams have this type of expertise.
Paylocity is SO far ahead of Paycor, it's not even funny. Just from the implementation standpoint alone, Paycor was an absolute nightmare. Paylocity had some struggles, but that goes along with any implementation. The experience with Paylocity was LIGHTYEARS ahead of our …
Paycom, you select your integrations, you have way more integrations than are possible for them. So it makes it easier to be a one-stop shop on all those integrations.
I've used ADP, UKG, I've used quite a bit. So I think that it's in comparison, I think it's kind of ranked up there. One two. From my experience, again, it's just the ease of navigation, the steps to bring onboarding and communication. I like it. It's just a great product.
I feel like they all provide approximately the same services, and it came down to honesty. Both Paychex and Paycor were dishonest with us, and I wasn't comfortable staying with them.
Paylocity exceeds our previous payroll provider by leaps and bounds. It's exactly why we switched. It is also beneficial to have our recruiting as an all in one platform rather than going between two providers.
I have used ADP and Paycor in previous companies. Paylocity was already in place when I started working here. It functions well, so I am not compelled to make a change.
honestly, we liked Paycom better from a user interface standpoint, but it came down to pricing and Paylocity was cheaper than Paycom and for the price differential it was significant enough to be the difference in our choice. ADP never actively engaged us as i think we were …
Rippling didn't deliver 10% of what they told us they would deliver. When we came back to Paylocity, we were told we would be able to access all historical employee data indefinitely, but when we lost access one year later, I was told we'd have to pay $1,000 to gain access to …
I have recently used and processed HR functions in Paycom. I feel that Paylocity is a much better platform for both employees and managers. The set-up is much more user-friendly and less complicated, so there's less confusion for staff & management. Things are able to be …
We used Sage Abra before and had a few other programs prior to Sage. We were using Sage for close to 10 years. The reporting in Paylocity is much more useful and robust. We looked at several other platforms including ADP. Some had better platforms and reporting, but for the …
ADP was very similar to the way Paylocity is, but I seem to favor Paylocity to be honest. Miter was VERY difficult to use and set up. I wouldn't ever consider using that software ever again. I didn't like a lot of aspect Miter had to offer either. Paylocity would always be my …
I have not yet run into a scenario that isolved is not appropriate. There have been a few specific functionalities that isolved couldn't accommodate, such as paid PTO plans. If employees frequently switch between different legal companies with different EINs, isolved really isn't built to handle that, and we've had to come up with creative solutions.
I have already recommended Paylocity to another company and they are using it. The ability to streamline multiple platforms into one is the key feature as it saves time. Also, the speed of loading, the customer service help, and the ease of payroll processing are all reasons why we like utilizing Paylocity. It would be nice to have a referral bonus program as I was told there wasn't one when I referred the company and they signed up
isolved is incredibly accurate and effective for processing out payroll and executing payment of wages. isolved is incredibly accurate and effective for processing out payroll and executing payments for wages.
The system enables employees to access their own data and perform their own leave management and pay maintenance without risk.
The data analysis and reporting/data export functions are second to none. It allows access to and manipulation of fully relational employee records and information.
Payroll is made pretty easy. I love that we have the ability to log into payroll, we just upload the information from commissions, things like that where there are exceptions to a regular payroll run. It may make it very easy to do that, just a quick upload. Additionally, when we're in the payroll grid, it gives us the ability to just make quick changes to people's pay or their tax schedule, tax withholdings, things like that without having to go through a lot of different screens. It's just very easy to access just for the click of a button. Love that.
We talked about performance reviews, talked about payroll with benefits administration, it allows us to utilize EDI feeds with our benefit vendors so it creates a seamless, but we just enter the information into Paylocity and then it seamlessly provides that information to our vendors. That's been really helpful. And adjusting benefits is also very easy within Paylocity. I love the recent edition of compensation analysis information, so I'm able to go into the compensation module and look for jobs that are similar to a job title at our company. I can enter the job description, I give them what state that the person or the job is in, and it pops out compensation data. It gives me different options, so titles that might be similar. So if there's not something that's an exact fit, I'm able to find something really, really close. It's been a huge upgrade because before that I was having to use a different vendor and paying $400 per job and now it's significantly less expensive to Paylocity and I'm still getting great quality data. It's been very helpful.
A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places
I'd like to see a forum in which users could discuss the platform, raise both questions and concerns. I feel that changes are done without enough input from users.
Improving hold time recently with customer service.
Accuracy of new 'graphic' payroll report - the new report is not complete when payroll is done, so it is unusable from my perspective. I rely on the preprocess payroll register. This is one of those 'improvements' that have not been positive in my experience.
Due to the continued problems (time clock disconnects, regular post-update issues) and users' negative attitude, we are unlikely to renew. Another important factor is that TF is US-centric, so it does not account for local Philippine specifics, which is important to us.
We most likely will because we are learning how to use it better all the time. It does integrate with our Advanced Benefits. But the customer service is not responsive when needing help. It almost always requires several contacts to get anywhere, and the contacts can be several days apart. Once you actually get to TALK to someone, things are usually resolved fairly quickly, but their email system is not efficient. I get half answers and they close the ticket! But once I can get to someone, it is almost always great service. Very hard to get someone though.
It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.
I simply love Paylocity! We have run into some issues, but no company is going to be perfect. The flow of the modules is really nice, no double entry of data. The Time & Labor flows into Payroll nicely and Benefits flows into the employees Pay Setup which goes onto the employees paycheck with little to no issues.
Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
They are very responsive and they have support for the specific issues. Clients receive a dedicated Support Representative with a back up dedicated support team. They also receive an Account Manager who follows up quarterly to discuss the company and future needs. They do have a support ticket hub, but it still needs a little work to fine tune it.
I really appreciate that we are assigned a support manager. That person is very familiar with our set up, our needs and our history. However, I've spoken to others on the support team and have had very positive interactions and get the help needed.
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.
Our rep was very thorough and made sure we fully understood the software before turning us loose alone. Paylocity was very good to do periodic check ins to ensure we understood the features and answered any questions we had. The training reps are very well trained and are very patient with clients.
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
We were handed off to multiple implementation people, some quit, one went on leave, one left suddenly, one was transfered to a diff dept...all causing a significant amount of disruption for our team. Many had conflicting info on how to properly set things up...hence a complete mess was left for us to figure out
I used the other platforms in previous companies. isolved was in place when I started here 3 years ago. I found the system effective for the amount of staff we have. In previous roles I worked with larger groups and I am not sure in a restaurant industry or company of 1500 employees isolved is the right fit.
Paylocity is SO far ahead of Paycor, it's not even funny. Just from the implementation standpoint alone, Paycor was an absolute nightmare. Paylocity had some struggles, but that goes along with any implementation. The experience with Paylocity was LIGHTYEARS ahead of our experience with Paycor, and the system itself is so, so much better.
We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.
We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
Electronic Timecards in the app - less room for error manually figuring punch cards and better use of time management.
Available Reports streamline my workload - Employee data, payroll records all at the click of a button in a report. Weekly, Quarterly and Year End data is easy access for all companies on one site.
90% Positive 10% negative on using personal cell phones for the app to clock in and out. Can't make everyone happy 100% of the time... we try though!
Positive impact on employees with the security settings on their phone. They didn't like the hassle in the beginning, but understood why it was important to protect their data.
Paylocity has helped us with recruitment by streamlining the process and making it efficient. It is saving me time.
Paylocity has also helped us with compensation so we can create a fair and robust compensation plan.
I also like using the data insights feature, which helps me keep track of over time, payroll and benefits costs, and retention numbers. This also saves me time as it is all in one place.
