TrustRadius: an HG Insights company

Larksuite

Score10 out of 10

2 Reviews and Ratings

What is Larksuite?

Lark, or Larksuite, is a take on office suite software that supports workplace collaboration. Founded in 2016, Lark combines messaging, schedule management and online collaborative documents in a single platform. Lark is available now on macOS, Windows, iOS and Android.

Top Performing Features

  • Task Management

    This includes the ability to plan, track, collaborate and report on tasks.

    Category average: 7.8

  • Gantt Charts

    Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.

    Category average: 7.4

  • Scheduling

    Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.

    Category average: 8.1

Areas for Improvement

  • Access control

    Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.

    Category average: 8.2

  • Advanced security features

    Includes advanced security features such as file encryption or remote data wipe.

    Category average: 8.3

  • Device sync

    Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.

    Category average: 8.6

Larksuite A way of communication

Use Cases and Deployment Scope

This tool is used as our main way of communication. Since we have different departments in our production, we simply used this to endorse some specific concern that is out of our scope. We also use this to attach some attachment or file when we do our coaching sessions. By simply using this tool it makes our work more easier.

Pros

  • Way of communication
  • Working tool

Return on Investment

  • Helpful
  • Can install to mobile
  • Easy to access

Usability

Other Software Used

AI Messenger Chatbot

The Value of Sprout

Use Cases and Deployment Scope

Larksuite is the app we use at work to communicate with clients, superiors, and coworkers. Larksuite's ability to allow us to attach key files, pin critical announcements, and create calendars for scheduled meetings and events is by far its most intriguing feature. Larksuite can also be utilized in meetings so that you may independently examine the document that the speaker is addressing. In my situation as a user of Larksuite, I gain a lot from using it because I work from home and we really need a way to communicate even when we are working from home. For this reason, I'm grateful that there is Larksuite that we can use because in our line of work, we constantly have a question that needs an answer from our QA's and Supervisor. In Larksuite, you can also indicate your availability with phrases like "Do not disturb," "In Meeting," or "Taking a Break" so that others are aware you won't be available then. I can speak from experience as a user of this program when I say that there is nothing to hate about it because Larksuite provides all the tools we require to communicate effectively and quickly on a daily basis.

Pros

  • Employee Intranet
  • Video Conferencing
  • Document Creation
  • Knowledge base

Cons

  • To automatically delete accounts of the resigned employees
  • Detect Harmful files that may harm the user

Most Important Features

  • The Buzz - where you can buzz the person when you immediately need a response so that they will know it's important
  • Restricted mode - where copying ,forwarding and downloading messages wont be allowed
  • Pin Section - where you can pin important Groups or Person so that it will be easier for you to message them

Return on Investment

  • The quality of communicator is way easier by the help of Larksuite
  • Larksuite plays the most important role in our company since by Larksuite we our being notified if there are updates we need to check

Other Software Used

Sprout Solutions, Google Classroom, Google Meet