TrustRadius: an HG Insights company

Lever

Score9.8 out of 10

72 Reviews and Ratings

What is Lever?

Lever is a Talent Acquisition Suite designed to help talent teams to reach their hiring goals and to connect companies with top talent. Lever provides ATS and applicant CRM capabilities, in LeverTRM. The Lever Hire and Lever Nurture features allow leaders to grow their people pipeline, build long-lasting relationships, and source the right people. Lever Analytics provides customized reports with data visualization, see offers completed and interview feedback, and it informs strategic decisions between hiring managers and executives alike.

Read more details.

Categories & Use Cases

Media

Screenshot of where to identify the top origin and sources of candidates in all stages, the Offer stage, and the Hired stage.

Screenshot of where to identify the top origin and sources of candidates in all stages, the Offer stage, and the Hired stage.

Lever Key Features

Learn about the best (and worst!) features Lever has to offer, as determined by TrustRadius' reviewers.
Based on 72 ratings of Lever's features
View all Lever features

Top Performing Features

  • Job Requisition Management

    Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily

    Category average: 8.2

  • Company Website Posting

    Software allows postings to be displayed on the company website

    Category average: 8.4

  • Publish to Social Media

    Software provides ability to publish postings to social media sites

    Category average: 7.8

Areas for Improvement

  • Reporting

    Standard reports on key recruiting metrics such as time-to-fill

    Category average: 7

  • Email Templates

    Software allows creation of standard email templates for communication with candidates

    Category average: 8.1

  • User Permissions

    User permissions allow you to decide which information is viewable or editable by others

    Category average: 7.9

Who Buys & Uses Lever

Lever Reviews

What users are saying about Lever.
View all Lever reviews

Lead

Incentivized
SAI SHARAN CHAKINAMView profile
Content specialist in Information Technology at H1 life sciences pvt ltd (501-1000 employees)

Use Cases and Deployment Scope

It is user friendly app which uses in hr and interview schedules and refers , it addresses all hr issues easy without lag

Pros

  • Hr
  • Interview management
  • Referring directly

Cons

  • Ui
  • Upgrade new version

Return on Investment

  • Easy access of resumes applied
  • Job portal

Usability

Other Software Used

Slack, Okta, Culture Amp

Lever is great!

Incentivized
Kristen MoraleView profile
Senior Recruiting Coordinator in Human Resources at Canary Technologies (51-200 employees)

Use Cases and Deployment Scope

I coordinate all candidate interviews across multiple departments. Lever is our ATS and helps us get this done efficiently. We have many open roles, so to have a platform that helps with all of these meetings is incredibly helpful. It’s also pretty easy to use, and there aren’t any major complaints with the software.

Pros

  • Scheduling interviews
  • Job posts
  • Reminders

Cons

  • Typing feature (i.r autocorrect)

Return on Investment

  • Easy way to manage interviews

Alternatives Considered

Greenhouse

Series A Startup Scales Early On With Lever

Incentivized
Matthew BrunwasserView profile
Senior Manager, Talent Acquisition + Progression Planning in Human Resources at Bbot (51-200 employees)

Use Cases and Deployment Scope

Prior to Lever, we didn't have or use any ATS. Lever was not just a solution to a problem for us, but also the tool we planned to use to build, scale and grow our early stage, Series A startup. We went from using Airtable to track our applications and notes, to using Lever's full suite of offerings to manage top of funnel, pipeline, and hiring. We used Zenefits to send our offer letters. But Lever allowed us to create more efficient processes, provide stronger support and resources for our Hiring Managers, and most importantly, create a consistent, fair, and enjoyable experience for our candidates, whether we ended up hiring them or not.

Pros

  • The pipeline view for tracking our applicants is awesome - something that GreenHouse and others could work on a bit.
  • Reporting is strong - easy to create dashboards and ongoing reports to be sent out directly to stakeholders. Helps save a lot of time and create a data driven environment.
  • Onboarding and Customer Support - always the best and quickest replies. Onboarding was a breeze, they were super organized and on top of every single detail. Got us started on the right path and it was easy from there on our own!

Cons

  • Emails - being able to add a Signature would be massive. Not sure if that is something that has been added since we stopped using Lever (we got acquired by DoorDash, so we now use GreenHouse through their systems), but that was the reason I didn't send emails directly through Lever often at all - doesn't look professional without the signature.
  • Resume parsing - sometimes, it would take the incorrect info for the email or phone number, or just not pull anything at all when the info is clearly on the resume. So maybe working on how and what gets pulled from emails on applications, would be great.
  • The look and design of the standard career page is a bit bland. Totally understand branding it as Lever, but options to adjust or do more with it would be fun!

Return on Investment

  • Hard to give an ROI directly at this time, but I would say it was very, very high with Lever. The amount we spent, compared to the value we brought in (and the retention we were able to build through the strong interview process we could offer), was minuscule.
  • The cost of Lever for a young startup is unmatched - we know, we did the competitive analysis!
  • Our turnover rate dropped over 80% after implementing Lever - no way to know the direct impact it had, but one could only assume it had a major one!

Alternatives Considered

Greenhouse, JazzHR, Zenefits, AngelList Talent and iCIMS Talent Cloud

Other Software Used

Greenhouse, GoodTime.io, Workday Cloud Platform

Move quickly in a competitive employment market with Lever

Incentivized
Tasha Schlake Festel
Lead Sourcer in Human Resources at Delphix (501-1000 employees)

Use Cases and Deployment Scope

Lever is our corporate ATS. All sourcers, recruiters, TA coordinators, hiring managers, and interviewers use it. We also use it as a referral tool. Lever allows us to collaborate on hiring decisions, using it as the "single source of truth" for our recruiting efforts. We also use it as a first source of candidates for new roles as they open.

Pros

  • single source of truth for all recruiting activities
  • nurture campaigns
  • customized tagging for easily finding candidates for future opportunities

Cons

  • reporting is pretty basic
  • searching for candidates in Lever is very painful without a 3rd party tool
  • the "duplicate candidate" alerts are arbitrary and often incorrect

Return on Investment

  • using a centralized tool allows us to move quickly on candidates in a very competitive employment market
  • using Lever to connect with previously engaged candidates allows us to capitalize on a prior relationship
  • the scheduled email function cuts down on admin/revisiting of candidates

Alternatives Considered

Greenhouse, Bullhorn ATS & CRM and JazzHR

Other Software Used

Slack, Calendly, Linkedin Recruiter

An ever evolving ATS

Incentivized
Bridget Griggs, Ph. D.View profile
Senior Director of Client Engagement in Human Resources at HopHR (1-10 employees)

Use Cases and Deployment Scope

Currently, we use Lever as our ATS to create a database of past, current, and future candidates we can assist with their job search. We utilize the email feature to keep all communication inside of Lever. It helps to solve the problem of being able to easily access candidates at any given time. We use Lever on a daily basis and also communicate internally using the @ mention feature. There are areas where additional features could allow us to remove the usage of supplemental software.

Pros

  • Allows you to track your talent pipeline according to the stage.
  • Communicate internally with team members
  • Large capacity for storing a lot of candidate data safely

Cons

  • We currently also use SeaTable as it allows us to see things like the date an interview was scheduled with a client. This additional feature would be amazing.
  • It would be great to have subcategories. For example, saying someone is at the onsite interview would be the first stage and the sub-category could be scheduling, to signify the interview is in the process of being scheduled.
  • We work with external clients so being able to internally track the offer details from the client would be a great additional feature so that we can have a fully comprehensive view of the candidate's interview funnel.

Return on Investment

  • Overall positive impact on tracking candidates.
  • Negative impact on the smaller details we can't track and thus have to use additional software to track.
  • Positive impact on helping with organization.

Other Software Used

SeaTable, Slack, Dialpad Talk

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