Series A Startup Scales Early On With Lever
July 08, 2022
Series A Startup Scales Early On With Lever
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Lever
Prior to Lever, we didn't have or use any ATS. Lever was not just a solution to a problem for us, but also the tool we planned to use to build, scale and grow our early stage, Series A startup. We went from using Airtable to track our applications and notes, to using Lever's full suite of offerings to manage top of funnel, pipeline, and hiring. We used Zenefits to send our offer letters. But Lever allowed us to create more efficient processes, provide stronger support and resources for our Hiring Managers, and most importantly, create a consistent, fair, and enjoyable experience for our candidates, whether we ended up hiring them or not.
Pros
- The pipeline view for tracking our applicants is awesome - something that Greenhouse and others could work on a bit.
- Reporting is strong - easy to create dashboards and ongoing reports to be sent out directly to stakeholders. Helps save a lot of time and create a data driven environment.
- Onboarding and Customer Support - always the best and quickest replies. Onboarding was a breeze, they were super organized and on top of every single detail. Got us started on the right path and it was easy from there on our own!
Cons
- Emails - being able to add a Signature would be massive. Not sure if that is something that has been added since we stopped using Lever (we got acquired by DoorDash, so we now use Greenhouse through their systems), but that was the reason I didn't send emails directly through Lever often at all - doesn't look professional without the signature.
- Resume parsing - sometimes, it would take the incorrect info for the email or phone number, or just not pull anything at all when the info is clearly on the resume. So maybe working on how and what gets pulled from emails on applications, would be great.
- The look and design of the standard career page is a bit bland. Totally understand branding it as Lever, but options to adjust or do more with it would be fun!
- Hard to give an ROI directly at this time, but I would say it was very, very high with Lever. The amount we spent, compared to the value we brought in (and the retention we were able to build through the strong interview process we could offer), was minuscule.
- The cost of Lever for a young startup is unmatched - we know, we did the competitive analysis!
- Our turnover rate dropped over 80% after implementing Lever - no way to know the direct impact it had, but one could only assume it had a major one!
I think Lever stacks up fairly well and is right above the midpoint. iCIMS and Greenhouse provide a larger, more Enterprise style product for huge scale, so I'd put the two of them above Lever at this time, but we chose Lever over Greenhouse for a reason. I just don't know if we'd be able to scale to the size we'd want to long-term with their product suite. Compared to the others listed here, and many others, I would take Lever every time.
Do you think Lever delivers good value for the price?
Yes
Are you happy with Lever's feature set?
Yes
Did Lever live up to sales and marketing promises?
Yes
Did implementation of Lever go as expected?
Yes
Would you buy Lever again?
Yes
Comments
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