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Lusha

Score8.4 out of 10

361 Reviews and Ratings

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What is Lusha?

Lusha is a Business-to-Business (B2B) data and Sales Intelligence platform utilized by sales, marketing, recruitment, and Revenue Operations (RevOps) departments to identify professional contacts, enrich database records, and monitor buying signals. The solution integrates with Customer Relationship Management (CRM) systems, automation tools, and existing Go-To-Market (GTM) stacks. According to Lusha, the system provides access to over 300 million business contacts and achieves over 90% direct-dial accuracy, with email verification rates between 95% and 98% across global regions.

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Categories & Use Cases

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Lusha Key Features

Learn about the best (and worst!) features Lusha has to offer, as determined by TrustRadius' reviewers.
Based on 361 ratings of Lusha's features
View all Lusha features

Top Performing Features

  • Advanced search

    Users can search for prospects using advanced search logic and multiple criteria, across multiple platforms/databases.

    Category average: 8.3

  • Salesforce integration

    Integrates with the Salesforce.com CRM platform.

    Category average: 8.3

  • Identification of new leads

    Helps source leads at an acceptable rate, volume, and quality.

    Category average: 8.1

Areas for Improvement

  • Tags

    Organizational structure allows users to tag certain records in order to create groups, flag materials that need additional attention, etc.

    Category average: 7.6

  • Append emails to records

    Allows users to selectively or automatically append email threads and attachments to leads/contact records.

    Category average: 7.3

  • Load time/data access

    Provides fast and consistent access to lists and leads.

    Category average: 8

Who Buys & Uses Lusha

Lusha Reviews

What users are saying about Lusha.
View all Lusha reviews

Pros

  • Provides accurate and up-to-date contact information, including email addresses and phone numbers.
  • Offers robust filtering and segmentation capabilities for targeted prospecting.
  • Features a user-friendly interface and browser extension for ease of use.

Cons

  • Experiences inconsistent data accuracy, including outdated contact information and missing data for some profiles.
  • Pricing structure is perceived as high, with lower-tier plans offering insufficient value or credits.
  • Has limitations in CRM integration, such as reported syncing failures and a desire for more built-in capabilities.

A reliable platform for email and mobile number enrichment.

Incentivized
Aravindan Shivaprakasam
Digital Marketing Manager in Marketing at Pull Logic (11-50 employees)

Use Cases and Deployment Scope

We have a few organizations that we target as customers for our SaaS product, and Lusha helps us identify the right decision maker and also helps us with email ID and contact number for the contacts instantly. Using the above contact information, we can directly contact the person and set up meetings.

Pros

  • Email ID enrichment.
  • Mobile No Enrichment.
  • Email scheduler.

Cons

  • Sometimes mobile number are not direct but an office number.
  • The email ID can sometimes be incorrect.
  • Some contact email IDs cannot be found as it's not in the database.

Return on Investment

  • Schedule meeting with potential buyers.
  • Reach out and educate prospects via email.
  • Provides direct contact details that are not available on other platforms.

Alternatives Considered

Apollo.io, Hunter, Dropcontact and RocketReach

Other Software Used

Factors.AI, 6sense, ZoomInfo Marketing, Zapier, Semrush

Fast access to C-level decision-makers for sharper faster outreach.

Incentivized
Deboleena MajumderView profile
Associate Director- Sales in Sales at Calsoft (1001-5000 employees)

Use Cases and Deployment Scope

I use Lusha as a contact finder, and it provides me with accurate direct contact numbers and email addresses. This helps me establish business connections at opportune moments and scale my business.

Pros

  • Contact Finder- Direct Mobile Number.
  • Company Filters.
  • Contact Filters.

Cons

  • Sometimes direct numbers are still unavailable.
  • Sometimes, the direct numbers available are obsolete / not in service.

Return on Investment

  • Save rep time- Reduces manual prospect research & CRM Cleanup.
  • Increased Meetings booked - By surfacing verified emails, direct dials, and buying signals faster.
  • Improve conversion quality- Cleaner, more current contact data supports better targeting and personalization.

Alternatives Considered

SignalHire, ContactOut and RocketReach

Other Software Used

SignalHire, ContactOut, Sprouts.ai, Zoho CRM

Get qualified B2B leads Easily on Lusha

Incentivized
Tejasvi GhagView profile
Assitant Marketing manager in Marketing at Neptunus Power Plant Pvt Ltd (51-200 employees)

Use Cases and Deployment Scope

I work in a B2B marine company, and our target audience is mid-level management, superintendents, and technical managers. They are decision-makers and influencers in the organization who can directly impact our conversion. Lusha gave us the easy way out by providing every detail we needed to contact them. In Lusha, we get their phone numbers, email addresses, and LinkedIn profiles. In the past, we used Fiverr freelancers to gather our prospects' details, but now Lusha makes it easy.

Pros

  • Prospecting potential customers.
  • Getting the contact details.
  • Easy to build cold-calling list.
  • Good basic CRM.

Cons

  • They can lower the cost. of credits.
  • AI assistants sometimes do not give proper answers.
  • Advanced search with just designations.

Return on Investment

  • Easy to find data, so cost is saved.
  • First, there is no way any tool could have provided the data, so I found a way to get a list of prospects.
  • Data of international prospects.

Alternatives Considered

Apollo ERP

Other Software Used

SE Ranking, Zutrix, Semrush

Good Tool for Finding Quality companies and leads with Contact Details

Incentivized
Dinesha LokaporView profile
Market Research Executive in Marketing at Extrude Hone India Pvt. Ltd. (11-50 employees)

Use Cases and Deployment Scope

We are using Lusha for contact discovery of the qualified potential leads. and that has solved the identification of the contact details and based on the contacts details provided by Lusha we had much more sales. and further we are able to get the much more interactions with the leads and we have promoted the our products to the generated quality leads.

Pros

  • Finding of the email ID of the leads
  • Finding of the Mobile number of the leads
  • Finding of the quality companies and leads
  • Provides verification of th emails.

Cons

  • Providing th contact details for leads where we do not have linkedin profile.
  • Need to improve the finding of the email and mobile number accuracy.
  • Need to provide higher Accuracy in APAC Region

Return on Investment

  • More interactions with the leads
  • Improvement in the sales
  • Improvement in the nurturing activity
  • Higher interaction rate.

Alternatives Considered

Apollo.io, RocketReach, Hunter and ContactOut

Other Software Used

LinkedIn Sales Navigator, PhantomBuster, Hunter, Kompassify, ZeroBounce

Reliable Tool

Incentivized
Mabel SetowView profile
Research Associate in Corporate at ZRG Partners (1001-5000 employees)

Use Cases and Deployment Scope

We use Lusha to help us find contact information - emails, phone numbers, etc on candidates so that we can recruit them for our clients' open roles.

Pros

  • provide candidate contact information
  • give reliable ratings to each piece of contact information
  • help find Linkedin URLS for candidates

Cons

  • does not always provide all contact information for candidates
  • sometimes cannot find candidates at all
  • hard to filter candidates

Return on Investment

  • reliable for fast and easy way to find contact information
  • ratings help us prioritize what contact info to go after first
  • great for finding linkedin URLs especially when there are multiple people with the same contact name

Other Software Used

ZoomInfo Talent, RocketReach

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