Name: MasterControl Clinical Excellence
Rating: 7.3 (8 reviews)
Author: MasterControl

Help Desk

Web and Video Conferencing

Customer Support

Bug  Tracking

Push Notifications

Development

Audit

Business Intelligence (BI)

Collaboration

Corporate Social Responsibility (CSR)

Enterprise Asset Management

Environmental Health and Safety (EHS)

Visual Collaboration

Enterprise

Accounting

Expense Management

Investor Relations

Loan Origination

Payment Orchestration

Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Referral

HR Management

Payroll

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Compliance Consulting

Converged Network Adapters (CNAs)

Data Catalog

Data Pipeline

Data Virtualization

Desktop Management

Fraud Detection

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Network Performance Monitoring

Observability

Relational Databases

Server Management

Software-Defined WAN

Storage Area Network

Technology Business Management

Information Technology

A/B Testing

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

Contact Management

Content Management

Customer Data

Customer Experience Management

Digital Asset Management

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Tag Management

Web Analytics

Website Builder

Marketing

Project Management

Prototyping

Professional Services

Customer Relationship Management (CRM)

Sales

Certificate Lifecycle Management

GDPR Compliance

Security

Construction Accounting

Forestry

ID Card

Lease Management

Mobility as a Service

Multiple Listing Service (MLS)

Pharmacy

Scholarship Management

Telemedicine

Vertical-Specific

large

medium

BioClinica ICL is that company's imagine core lab service, which supports clinical trials with imaging services.

Bioclinica ICL

Clinical Data Management

Bioclinica

OnCore, from Advarra in Columbia (formerly known as Forte Research Systems) provides automated clinical research support  featuring, billing and financial management, specimen management, reporting, effort tracking, and integration into other clinical systems.

Advarra OnCore

Clinical Trial Management

Advarra (formerly Forte Research System)

small

Clinion

Medidata Solutions, headquartered in New York offers their  cloud-based clinical trial management system, Rave CTMS to support real-time tracking and reporting of study progress and data reconciliation.

Medidata Rave CTMS

Dassault Systemes

REDCap  is a secure web application designed by Vanderbilt University to build and manage online surveys and databases in a research setting for universities.

While REDCap can be used to collect virtually any type of data in any environment (including compliance with 21 CFR Part 11, FISMA, HIPAA, and GDPR), it is specifically geared to support online and offline data capture for research studies and operations.

REDCap (Research Electronic Data Capture)

Electronic Data Capture

REDCap REDCap (Research Electronic Data Capture)

Vanderbilt University

ClinPlus Clinical Trial Management System is a cloud-based or on-premise solution from DZS Software in New Jersey supports document and finance management for clinical trials.

ClinPlus CTMS

DZS Software Solutions

BSI CTMS

BSI (Business Systems Integration)

RealTime-CTMS

RealTime-CTMS Software Solutions

Veeva SiteVault

Veeva Systems

Ambra Clinical Trial Management

Ambra Health

DataFax

DF/NET Research

MasterControl Clinical Excellence is offered by the vendor as a combined comprehensive clinical trial management system and quality management; essentially it provides data and document management with compliance and auditing protection.

MasterControl Clinical Excellence

A Clinical Trial Management System(CTMS) supports research institutes and pharmaceutical to run clinical studies with human subjects. Therefore they store subject information and support research operations with planning, benchmarking, and reporting features, and also should integrate with a business intelligence or analytics platform, if it does not contain such features intrinsically.

Likelihood to Recommend

MasterControl

Reviews

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Recent versions

Little cumbersome

Search results

User interface

Not very intuitive

Multiple emails

Search function

View and edit

Ability to create

Editing documents

Document control

Set deadlines

Approval process

Revision history

Different documents

Secure storage

Quality management

Home

Clinical Trial Management Systems

Evernote

Atlassian Confluence

ADP Mobile Solutions

Jira Software

Brex

We used this to help manage internal approvals of documents for a long-term clinical project, which resulted from a collaboration with a local hospital for telecommunications software. The MasterControl system made it very easy for regulatory control personnel to load documentation and send requests for internal approvals to our team. It also made it very easy to complete the required documentation via electronic sign-off.

Product Usage

Pros and Cons

Manages the automatic electronic approval process.
Offers secure storage of all relevant documentation.
Enables streamlined collaboration between regulatory approval personnel.

Things done well

Outdated branding.
User interface not very intuitive.
Sometimes document previews did not load.

Things done poorly

MasterControl Clinical Excellence would be great for short or long-term projects where regulatory approval flows are required. It would not be great as an Onboarding platform or learning management system as the user interface is not extremely intuitive nor is the design super user friendly or modern. It does do a few core things very well, which include storing documentation and managing streamlined approval processes.

Highly scalable.
Price point is reasonable.
Document storage is excellent.

Most Important Features 3.4.21

We were able to successfully complete our project requirements.
We were able to use the system to coordinate document approval across a large organization.
The system offered automated reminders which saved us the time and energy of managing reminders manually.

Return on Investment

Evernote, ADP Mobile Solutions, Brex, Atlassian Confluence, Jira Software

Other Software Used

MasterControl Clinical Excellence 2022-03-28 21:37:32

Microsoft Dynamics SL

Wolters Kluwer CCH® Tagetik

Microsoft Exchange

We use MasterControl across the organization to manage our quality system for ISO certification. MasterControl stores our controlled documents and tracks file versioning and revision history. We also use MasterControl to create electronic forms to enable automated workflows for business processes, such as change controls, corrective actions, and business trip requests. Additionally, we use MasterControl to track employee training.

Document control and revision history to support a robust quality management system.
Enabling business process workflows.
The ability to create custom web forms to meet specific company needs.

Creating more dynamic web forms is a little cumbersome, but that has been improved in recent versions.
The reporting on training data could be improved (attempts, pass rates, problem questions, etc.).
Search results are mixed, but this has also been improved in recent versions.

MasterControl is a fairly reliable solution for maintaining a solid quality management system within an organization. It could be overkill for small organizations, but it seems to suit the mid-to-large organization well.

MasterControl simplifies audits for those directly responsible for the quality system.
MasterControl simplifies the process of finding controlled files for the end users.
MasterControl has given us a familiar platform for creating and launching custom workflows for our various business processes.

I was not involved in the process of selecting MasterControl so I am unaware of the alternatives.

Alternatives

Microsoft Dynamics SL, CCH Tagetik, Microsoft Exchange

MasterControl Clinical Quality Management System 2018-12-20 14:46:32

Egnyte

Trello

Currently we are using the documentation program for MasterControl to create and edit documents. Currently our quality department is in control of running the program and multiple other departments utilize it to access current documentation. Lead members of other non-quality departments are also admin users and can create and edit content. MasterControl is a great system to see which documents are up to date and to create deadlines for when each document needs to be reviewed yearly.

MasterControl allows you to set deadlines for when documents need to be reviewed. These reminders are particularly useful if your organization uses multiple different documents.
The system of starting packets to edit documents is really effective. You are able to add multiple users and decide if they will be creating/revising or just collaborating on a document.
the system of making MasterControl employees a user, admin, system admin etc to limit what content they can view and edit is also really effective and a good safety net to ensure the correct people are editing documents.

When starting packets you get multiple emails daily while a packet is in progress, some emails come when it is not your turn to make any edits. Too many notifications.
It is sometimes difficult to see who has seen all levels of a document in a packet before you sign off. Everyone may not get a chance to view it.
Search function is good but simple searches can turn up too many unnecessary results.

We are currently using MasterControl for documentation purposes for our production department, but the training module on MasterControl would be a great system to have to ensure that all team members are up to date on the newest revisions of documents. This would help make audits go much smoother to ensure everyone is trained that needs to be.

Using MasterControl documentation modules has had our production department see a much lower incidence of deviations and events.

We did not have a documentation system before MasterControl. I have nothing to compare this system to.

Lead Associate of Biomanufacturing

MasterControl Clinical Quality Management System 2018-03-03 08:57:13

Operating Systems	Unspecified
Mobile Application	No

MasterControl Clinical Excellence

Overview

What is MasterControl Clinical Excellence?

Regulatory compliance made easy

MasterControl enables a solid quality management system and is good at managing custom workflows

MasterControl Documentation Modules

Product Details

What is MasterControl Clinical Excellence?

MasterControl Clinical Excellence Technical Details

Comparisons

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