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Mattermost Pricing

Rating: 8.8 out of 10
Score
8.8 out of 10

Mattermost Pricing Plan Options

Mattermost has 3 pricing plans(s). Available deployment types include on-premise, saas. Review pricing options and learn more about the product to determine which plan is right for you. A free version and a free trial are available for Mattermost.

Plans

Free Self-Hosted

0
per month / per month / per user
On Premise

Professional

$10
per month / per month / per user
On Premise

Enterprise

Contact Us
per month / per month / per user
On Premise

For the latest information on pricing, visit the Mattermost official pricing page

Alternatives for Mattermost

Comparing pricing options side-by-side gives you clearer context on total cost so you can confidently choose the product that best fits your needs and budget. Compare Mattermost pricing to the most common alternatives, backed by TrustRadius buyer data.

Slack logo

Slack

Rating: 9.1 out of 10

Paid plans starting at: $0

Free version available

Microsoft Teams logo

Microsoft Teams

Rating: 8.1 out of 10

Paid plans starting at: $4.80

Free version available

Support Options for Mattermost

Support options are essential to consider when selecting a product because they directly affect issue resolution, team adoption, time-to-value, and lower downtime. Learn more about the support options that Mattermost offers for its pricing tiers below.

FeatureFreePaid
PhoneAvailableAvailable
Live ChatAvailableAvailable
EmailAvailableAvailable
Forum/CommunityAvailableAvailable
FAQ/KnowledgebaseAvailableAvailable
Social MediaAvailableAvailable
Video Tutorials / WebinarAvailableAvailable

What customers say about Mattermost pricing

Real feedback from verified users about Mattermost's pricing and value

Rating: 10 out of 10

If you're looking for an enterprise messaging solution that doesn't require you to change how your team works or spend thousands of dollars per month, then Mattermost might be just what you're...

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Rating: 9 out of 10

Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted) The Desktop App we use on windows has some bugs, like when Mattermost is down and comes...

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Rating: 10 out of 10

250 dollars/month cost reduction from the previous communication platform.

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Rating: 10 out of 10

Bringing up our Mattermost instance cost us very little in terms of manpower and infrastructure, so ROI was almost immediate.

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Rating: 6 out of 10

Archaic license management/license count optimization.

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Rating: 6 out of 10

UI glitches were frequent occurrences Base pricing is competitive with Slack, but enterprise features come at a hefty price Webhooks are cumbersome to set up compared to Slack.

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Rating: 7 out of 10

There is no free version to at least try out the service The cost is much higher than using the Microsoft equivalent We could not find a way to communicate over video using the platform. … Much more expensive than most chat applications but you have more control over things by self-hosting.

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Rating: 9 out of 10

It's less expensive and less cumbersome than the competition.

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Rating: 10 out of 10

While we have not modified the Mattermost software package in any way, we do have it deployed on our own cloud server, which has allowed for cost savings and direct integration with our existing...

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Rating: 9 out of 10

We looked at creating a channel in Slack, but the fee to add multiple domains was cost prohibitive.

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