Mattermost delivers on ROI!
June 23, 2021

Mattermost delivers on ROI!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Mattermost

Mattermost is being used across an entire organization; however, it enables us to keep multiple workgroups in sync with each other and formulate best approach methods to tackle various problems that arise both internally and externally to the organization. We have geographically diverse individuals working within cross-spectrum workgroups to address problems that span vertically.
  • Mattermost has an excellent mobile client.
  • Mattermost has very fast & reliable instant messaging features.
  • Mattermost integrates to other systems we use such as Big Blue Button.
  • Mattermost has some issues with its messaging system.
  • Mattermost's code is not straightforward for developing customizations.
  • Bringing up our Mattermost instance cost us very little in terms of manpower and infrastructure, so ROI was almost immediate.
  • Mattermost continues to deliver what we need for very little in maintenance works.
Mattermost was in a class of its own when compared to a host of Microsoft solutions and ownCloud. MS products are always encumbered with ongoing licensing and maintenance costs, plus the cost of people to maintain the servers those run on. Mattermost runs on a cloud VM and is basically self-healing for the most part. ownCloud was almost a success, but never quite achieved that, and then ownCloud's licensing and custom development got in the way.

Do you think Mattermost delivers good value for the price?

Yes

Are you happy with Mattermost's feature set?

Yes

Did Mattermost live up to sales and marketing promises?

Yes

Did implementation of Mattermost go as expected?

Yes

Would you buy Mattermost again?

Yes

I believe that Mattermost is one of a family of best of breed applications that we rely on. If someone were to ask me about Mattermost, I would have no trouble recommending it for their needs because it has been able to do for us what we had hoped for. We had tried other applications that touted similar features, but Mattermost was the first one we tried that actually delivered on those expectations.

Mattermost Feature Ratings

Task Management
9
Gantt Charts
9
Scheduling
10
Workflow Automation
9
Mobile Access
10
Search
10
Visual planning tools
9
Chat
10
Notifications
10
Discussions
10
Surveys
9
Internal knowledgebase
9
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Versioning
10
Video files
9
Audio files
10
Document collaboration
9
Access control
9
Advanced security features
10
Integrates with Google Drive
Not Rated
Device sync
Not Rated