TrustRadius Insights
Users of MemberMouse have consistently found the software to be easy to use and reliable, making it an ideal solution for their small …
Starting at $399 per year
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Basic
$399
Cloud
per year
Plus
$599
Cloud
per year
Pro
$799
Cloud
per year
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is MemberMouse?
MemberMouse Features
- Supported: CRM
- Supported: Cataloging/Categorization
- Supported: Data Security
- Supported: Email Marketing
- Supported: Multi-Channel Marketing
- Supported: Order Management
- Supported: Promotions Management
- Supported: Reporting & Statistics
- Supported: Returns Management
- Supported: Reviews Management
- Supported: Shipping Management
- Supported: Shopping Cart
- Supported: Templates
- Supported: Website Management
- Supported: Dues Management
- Supported: Electronic Payments
- Supported: Enrollments/Onboarding
- Supported: Member Communication
- Supported: Member Database
- Supported: Member Directory
- Supported: Member Portal
- Supported: Member Types
- Supported: Membership Renewals
- Supported: Payment Processing
- Supported: Recurring/Subscription Billing
- Supported: Subscription Management
- Supported: Credit Card Processing
- Supported: Discount Management
- Supported: Refund Management
- Supported: Third Party Integrations
- Supported: eCommerce Management
- Supported: Cancellation Management
- Supported: Dunning Management
- Supported: Revenue Recognition
- Supported: Self Service Portal
- Supported: Subscription Plan Management
- Supported: Usage Tracking/Analytics
MemberMouse Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of MemberMouse have consistently found the software to be easy to use and reliable, making it an ideal solution for their small business needs. The smoothness of the platform allows members to effortlessly log in and access materials, with support readily available for any technical questions that may arise. Through MemberMouse, businesses have been able to effectively manage recurring revenue and eliminate the need for manual payment management, resulting in significant time savings. Additionally, the ability to integrate MemberMouse with other platforms like ThriveThemes has allowed businesses to grow and take care of their members seamlessly.
While users appreciate the support provided by MemberMouse and find the company behind it to be helpful and always available for assistance, some have expressed a desire for more solutions due to the way the plugin is designed. Although integrating MemberMouse with other plugins, such as Discourse, can be challenging, users value the resources available through MemberMouse's Support Center. The thorough research conducted before choosing MemberMouse has given users confidence in its effectiveness and has made it a valued part of their daily operations. Non-profit organizations have found MemberMouse to be cost-effective and praised its timely customer service as their usage continues to grow. In summary, MemberMouse has proven itself as a reliable and solid platform that surpasses other membership options in terms of features, providing businesses with the tools they need to succeed.
Easy Integration and Customization: Many users have found MemberMouse to be easy to integrate with their WordPress site and customize according to their specific needs. The availability of online training videos and documentation has been particularly helpful in setting up and customizing the software effectively.
Flexibility for Extensive Customization: MemberMouse has been praised by several reviewers for its flexibility, allowing for extensive customization options to meet specific requirements. Users appreciate the ability to set up membership levels, products, and bundles easily, making it convenient to customize their online offerings.
Effective Membership Management: Users have highlighted the ability of MemberMouse to restrict access to courses, forums, and events as a valuable feature that helps them manage their members effectively. This capability allows for better control over member engagement and ensures a seamless user experience on the membership site.
Challenging Data Transfer Process: Several users have found the process of transferring member data during website migration to be challenging, requiring them to hire outside help to complete it.
Complexity in Customization and Translation: Some users feel that customizing different pages, creating product descriptions, and translating the front end of the software require coding, which can be frustrating. They wished for a more user-friendly backend that simplifies these tasks.
Issues with Payment Methods and Glitches: Users have experienced glitches when updating payment methods and have been unsure how to resolve them. Additionally, some users have reported that payments did not always go through smoothly, leading them to hire developers for assistance.