Name: Mercaux
Author: Mercaux

Help Desk

Web and Video Conferencing

Customer Support

Changelog

Mind Mapping

Mobile App Development

Development

Business Intelligence (BI)

Collaboration

Corporate Performance Management (CPM)

Desktop Publishing

Enhanced 911 (E911)

Manufacturing Execution

Org Chart

Smart Spaces

VoIP

Enterprise

Accounting

Cryptocurrency Mining

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

Credentialing

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Cloud Storage

Endpoint Encryption

Fraud Detection

HTML Editors

In-Memory Databases

Incident Response

Integration Platform as a Service (iPaaS)

Network Operating Systems

Network Performance Monitoring

Routers

SIP Trunking

Storage Area Network

System Monitoring

Technology Scouting Software

Traffic Switching

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Content Marketing

Customer Reference Management

Data Management

Digital Signage

Email Marketing

Marketing Automation

Online Reputation Management

Social Login

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Quote to Cash

Sales

Auto Repair

Emergency Notification

HIPAA Compliance

Home Health Care

Insurance Agency Management

Intelligent Document Processing

OSS/BSS (Operations Support/Business Support)

Retail Analytics

Smart Cities

Vertical-Specific

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Lightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.

Basic

Starter

Standard

Advanced

Lightspeed Retail

DEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.

Manufacturing

Retailing

DEAR Systems, by Cin7

Mercaux

Retail Management Systems Overview 
What is retail management systems?
Retail Management systems are built to handle every stage of the retail process lifecycle across multiple channels. 

Features & Capabilities of Retail Management Systems




point of sale
eCommerce
order
financial
inventory management They can typically be deployed either through cloud or on-premise solutions.

Retail Management

Mercaux Self-Service Demo at NRF's Big Retail Show 2018

Browse through the catalogue together with your customer to help them find the desired products

Give more information about the product and its sizes and availability

Provide recommendations, alternatives and digital tips on styling

Identify your customer at the beginning of their journey and personalise experience

Capture customer's details and save notes about their visit or style preferences to start creating their personalised catalogue

Check out the order right from the app if the customer is ready to purchase

Unlock the black box of data about the customer's in-store journey and use this insights to lead your digital transformation

Mercaux is the ‘backbone’ for your in-store digital transformation journey. We help retailers deliver superior omnichannel customer experiences by bringing the best of digital and physical retail together.
<br>We equip Sales Associates and stores with the digital tools they need to serve and sell smarter, across the entire customer journey. The solutions are operated by Sales Associates using a tablet-based app or self-served by customers using touch screen kiosks or their own phones via a web-based App. All the solutions are all managed by a HQ Platform. <br>Our core solutions Sales Assist, Omnichannel and Clienteling equip staff with instant access to product information, company-wide inventory, digital content, customers’ profiles and wish lists, through to mobile checkout capabilities. Additional add-ons such as AI-driven Styling Suggestions, Store and Customer Communications and Advanced Analytics elevate stores towards a fully integrated digital ecosystem. <br>The use of this technology also opens the black box of in-store data so retailers can understand what actions contribute to a sale (or lost basket) in a customer’s path-to-purchase by revealing customer behaviours, staff performance and product funnels.

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