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Microsoft 365 Reviews and Ratings

Rating: 8.6 out of 10
Score
8.6 out of 10

Community insights

TrustRadius Insights for Microsoft 365 are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Accessibility: Users value the convenience of accessing Microsoft Office applications from any location, enabling effortless document editing and collaboration.

Seamless Tool Integration: Reviewers appreciate the smooth integration among various Microsoft Office tools like OneDrive, SharePoint, and Teams, boosting productivity by simplifying file sharing and collaborative work processes.

Cloud-Based Storage Benefit: Some users see great value in the cloud-based storage feature of Microsoft 365 for easy file access and secure backups.

User-Friendly: The user-friendly interface aids in efficient navigation and utilization of the diverse tools.

Updates: Continuous updates and enhancements in Microsoft Office applications offer users new features and improved functionality for a better overall experience.

Reviews

252 Reviews

Bread butter for desk warriors

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

I have used Microsoft 365 daily for the last 2 and a half years. I have extensively used the tools inside Microsoft 365 for spreadsheet, analysis, review, notes and presentation purposes. The tools under this product is very much user friendly and dynamic in nature. Me along with all the members if my team consider Microsoft 365 to be our daily bread and butter for all these and effective communications too.

Pros

  • Absolutely brilliant interface
  • Compatible to wide range of file types
  • Can be very easily linked to any and every shared file

Cons

  • Presentation tool of Microsoft can be better.
  • The issue with version control can be worked on for betterment
  • Notes of can have a bit better interface and pop-up colors.

Likelihood to Recommend

Microsoft 365 was really effective in meetings and maintained privacy of each users. All MG team members were very impressed by this. The dynamic nature of Microsoft teams also helped in client calls. But the user friendliness of Microsoft teams looks off compared to Zoom app. That will help us choose Microsoft Teams everyday over zoom.

The gold standard for corporate office productivity

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Microsoft 365 is an all-in-one super product which supports business users to get along which their individual needs which range from emailing needs which can be solved by Outlook, word processing needs which can be accomodated by Word, record keeping/calculation/tracking type needs which can be solved by Excel, business presentations and pitches which can be created with PowerPoint and lastly the key internal and external world collaboration needs which can be addressed with convinience with Teams tool. Further to the above we use SHAREPOINT as our web-based central data repository/content sharing and management system. Using SharePoint supports us heavily with maintaining and uplifting our compliance standards, such as GDPR. Teams immensly boots out speed is 360 customer and internal communications. Organization wide automation needs such as maintaining registers, etc could be easily attained by creating flows with power automate and forms which saves hours of repetitive human effort. Last but not least we also use Forms tool for running internal assessments, statistical information gathering with ease. The different tools and features provided within Microsoft 365 can be easily and conveniently distributed for different user groups by license management.

Pros

  • Provides easy to use predefined templates for Word, Excel, PowerPoint, Forms
  • Central all-in-one communication and collaboration via Teams
  • Compliance Data repository/content management system via SharePoint
  • Easy and fast data and statistical data gathering via forms

Cons

  • Forms lack comprehensive features and parameters for detailed questioning for example cannot be directly linked with Power BI
  • Outlook email filters are not handy to use and require more detailing in terms of location past emails
  • Teams requires substantially large amounts of system resources which could be finetuned

Likelihood to Recommend

The large array of collaboration features are very well suited for large organizations with 100+ end users which can be obtained by assigning a single license such as E5 and by doing this you receive multiple tools for doing the job and large enterprises can make use of these multiple tools for bridging gaps between different user groups, for example within Teams segregated grouping. However considering smaller organizations this might not be the case where they might have simple bought a feature license pack and still much more features which they do not require or hardly use within their corporate environment.

Microsoft 365 Review

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Microsoft 365 in order to complete daily tasks throughout the business. We are able to communicate to other businesses through emails, track KPI's through excel, sort through data, find trends in sales to inventory with excel, and make any document we need with the help of word. These tools are user friendly, easy to use, and compatibly across the board.

Pros

  • User Friendly, great help section, online community
  • Having Copilot as an option to use
  • Being able to access the Microsoft 365 account anywhere

Cons

  • Search function in outlook could be improved
  • cost per user lower for small business
  • More templates

Likelihood to Recommend

Without Microsoft 365 it would be very hard to conduct business in today's world. The product is streamlined throughout their different products so once you learn one program you can use them all. Without Microsoft 365 I am not sure how we would track our inventory data and be able to process a physical inventory in our company, costing our products would be difficult to determine without excel.

Microsoft 365 - Collaboration Simplified

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Microsoft 365 for everything in our organization, from emails to apps like excel and word. Our DNS server is also on Microsoft so it makes it easy to have everything from licenses to online server services all centered in one product.

Pros

  • Teams meetings.
  • Data sharing.
  • Centralized hub for all apps related to day to day

Cons

  • Recording meetings should be a toggle on meeting creation instead of going into the meeting options.
  • Stop renaming it.
  • Outlook tries to organize the inbox, but traditional is better

Likelihood to Recommend

Tools like Teams, SharePoint, and OneDrive enable seamless collaboration, file sharing, and real-time communication across locations. Great for organizations prioritizing cloud-based workflows and secure access from anywhere. We rely heavily on Word, Excel, and PowerPoint for integrated editing, version control, and co-authoring features. Cloud storage is also very useful for every employee to share data but also to have data synced across multiple devices for the same user.

Vetted Review
Microsoft 365
10 years of experience

The platform to use when scaling your business globally

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Great for global companies to collaborate with. We use Teams for internal meetings, Outlook for every email, Word docs for drafting marketing briefs, Excel for hundreds of planning topics, Powerpoint for every single pitch deck, and OneNote for occasional personal notes. The mobile apps are very intuitive and great for business leaders on the go who need a fast way to respond to their messages. CoPilot is also embedded into every tool which makes it easy to summarize or re-write messages.

Pros

  • Global Collaboration
  • Teams Web Meeting Platform and chat
  • Easy to review/comment/share in any platform
  • Custom Chats and Teams Channels for better segmentation of the chats
  • AI Copilot summarizing and acting as your assistant

Cons

  • Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
  • Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
  • Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.

Likelihood to Recommend

Microsoft 365 is amazing for any company. For example, when I joined a startup we only had 56 people in our US office at the time. We eventually grew to 500+ employees and Microsoft was our platform to help us do that. We loved using Slack over Teams so when I joined my second company with 1500+ employees a lot of people were not happy with Teams chats/channels. Slack will always be the elite in that area based on ease of use/UI/better UX. We also have a slack community for customers so you can see the tradeoffs. Google is doing some amazing things with Gemini especially with AI in emails so I'd pay attention to that.

Microsoft 365 el conjunto de aplicaciones perfecta para trabajar.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Microsoft 365 is a fundamental pillar in our organization, as it helps us create new documentation with its suite of office programs like Word and Excel. We use PowerPoint for our client presentations, Microsoft Teams is our tool for discussing topics and meeting with clients, Visio allows us to create diagrams of our company's network topology, and Project helps us organize upcoming growth projects. We are currently trying to get even more out of our Microsoft 365 licenses; updating the software and installing it on computers is very convenient. On the other hand, we have occasionally had minor issues identifying licensed accounts, especially during the migration to Windows 11.

Microsoft 365 es un pilar fundamental en nuestra organización ya que nos ayuda a crear nueva documentacion con su paquete de programas ofimaticos como word, excel. Utilizamos el power point para nuestras presentaciones con clientes,teams es nuestra herramienta para tratar temas y reunirnos con los clientes, gracias a visio podemos tener esquemas de la topologia de red de nuestra compañia, con proyect nos podemos organizar los siguientes proyectos en crecimiento. Actualmente estamos tratando de sacarle aun mas rendimiento a nuestras licencias con microsoft 365 es muy comoda la forma de actualizar el software y de instalarlo en los equipos. Por otro lado si es cierto que en ocasiones hemos tenido problemas menores con la identificacion de las cuentas con licencia en especial con la migración a windows 11.

Pros

  • Software Management Gestión del Software
  • Price Precio
  • Software Package Paquete de Software
  • Technical Support Soporte Tecnico

Cons

  • Easier access to the support website to create a ticket (Acceso mas sencillo a la web de soporte para crear un ticket)
  • Account management in office suite. (Gestion de las cuentas en paquete de ofimatica.)
  • Email Correo Electronico

Likelihood to Recommend

An appropriate scenario would be to meet the need for creating technical documentation, using spreadsheets, and conducting internal and external communication with clients, as well as generating presentations, managing projects, sending emails, chatting, and creating the company's network topology.

A less appropriate scenario would be using this software if your company uses Mac devices or operating systems other than Microsoft's.

Un escenario apropiado seria para cubrir la necesidad de poder realizar documentacion tecnica, utilizar hojas de calculo y necesitar llevar a cabo una comunicación interna y externa con clientes a su vez necesitar generar unas presentaciones y una gestion de proyectos, correos electronicos, chat, generar la topologia de red de la empresa. Un escenario menos apropiado seria utilizar este software si tu empresa utiliza dispositivos MAC o utiliza sistemas operativos diferentes a microsoft.

Awesome tool for business productivity

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Microsoft 365 day to day basis. We use for all documentation works and sales presentations.

Pros

  • Word online and App
  • Presentation Slides
  • Importing Image and Formatting

Cons

  • When it goes many pages then it gets slow
  • indexing is not known for what purpose
  • Auto format when we copy and paste

Likelihood to Recommend

It is very good compared to earlier versions. We can edit and save on the go!

Review on Microsoft 365 Complete solution for email

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Microsoft 365 is used as an email solution. It is all in one package for an organization like us. We are using Microsoft teams for day to day online meeting withing organization and outside organization communication purpose. Along with email solution we got O365 office apps solution. So it will be useful for all the office apps like excel, word etc.

Pros

  • Cloud storage
  • Outlook email
  • 365 apps
  • Security
  • One drive storage

Cons

  • Sometimes we face challenges in One drive synchronization
  • Third party apps integration has scope
  • Stable VC over Teams
  • Email search is tedious job.. need to impove

Likelihood to Recommend

We have complete email solution of Microsoft 365. As per plans they provide the storage options for email. It is cloud based solution hence taking backup of old emails is not necessary now. End users find it very nice and smooth functionality for email usage. Day to day video conferencing meetings are scheduled on Teams apps. One drive solution for backup and storage. Sometimes one drive sync problem otherwise it will be best solution.

Vetted Review
Microsoft 365
5 years of experience

The reliable standard of office suites

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

<div>We use Microsoft 365 as our office suite of choice. It is the default option for any documentation, presentations or spreadsheets needed to conduct business.</div><div>

</div><div>We use it to connect with our teams around the world, sharing knowledge, intellectual property and reference work.</div><div>

</div><div>It's fundamental to our ability to operate as a consulting entity.</div>

Pros

  • Is the default choice for most enterprises, making it easy to collaborate
  • Provides online and desktop versions
  • Makes it easy to swap between different accounts, be they internal or client

Cons

  • On mac, the desktop apps often have memory leak issues
  • Multiple editing on the same powerpoint deck can make it near impossible to use
  • The editing/review mode of word doesn't exist in powerpoint

Likelihood to Recommend

<div>It's well suited to scenarios where you're working with another enterprise, in that you are using the same file formats and are more easily able to collaborate.</div><div>

</div><div>Additionally, the XML based format of the Microsoft 365 documents make them relatively simple to adopt for GenAI usescases.</div><div>

</div><div>It's less appropriate where you're looking to have many people co-editing the same document. There are alternatives that handle this better.</div>

O365 Review

Rating: 8 out of 10

Use Cases and Deployment Scope

We use 365 for all users with mailboxes and with different licenses

Pros

  • Outlook and Mail
  • Sharepoint

Cons

  • It would be nice if AI were included in all the Office tools included in the package, thus improving the ability to create, modify, and correct documents.

Likelihood to Recommend

I highlight the ease of remote work and online collaboration, since you can edit the same file at the same time.

Vetted Review
Microsoft 365
4 years of experience