Solid and Reliable
January 15, 2026

Solid and Reliable

Isaac Groenendyk | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Microsoft Office (Installed)

Overall Satisfaction with Microsoft 365

It provides collaboration and productivity tools for document creation for word processing, spreadsheet creation, and slideshow development. We have about 350 employees that create materials for staff and students. It's an effective tool in our tool belt for making meaningful materials for digital visual presentation as well as printed materials. It also adds flexibility with virtual meetings with Teams and a robust ability to operate with other organizations’ documents.

Pros

  • Reliable
  • Robust support
  • Compatibility with various file formats
  • Ability to collaborate
  • Brand recognition

Cons

  • Easier access to support
  • less complex interfaces
  • expensive
  • expensive compared to other options
  • focused on security
  • cutting edge AI features
  • flexibility when joining virtual meetings (Teams)
Basically everyone in the workplace has knowledge and skills with their tools, and if they don't there is a certain expectation that you should. that provides a scenario where employees have "no excuses" when it comes to using their products since they are the industry standard. That means a lot to administration and expectations of their employees.
Microsoft is the most business friendly especially in the business sector. In the education sector it is not as popular but still wield a ton of respect. Microsoft has their strengths and often has more features than the typically user would need, which is both a strength and a weakness when ti comes to usablility.

Do you think Microsoft 365 delivers good value for the price?

Yes

Are you happy with Microsoft 365's feature set?

Yes

Did Microsoft 365 live up to sales and marketing promises?

Yes

Did implementation of Microsoft 365 go as expected?

Yes

Would you buy Microsoft 365 again?

Yes

Great for a business environment and consistency. Everyone is familiar with the brand and has good expectations from their products. We've had no issues will dealing with various file formats from other organizations, and the products are very reliable with high uptimes. The products are consistent and powerful and capable.

Comments

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