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OneSource Virtual

OneSource Virtual

Overview

What is OneSource Virtual?

OneSource Virtual is a provider of Workday services, solutions, and products for over 850 customers around the world. Payroll, finance, benefits, and HR solutions, purpose-built for Workday technology and specially designed to give customers access to deeper data insights.

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Recent Reviews

OSV's raving fan.

10 out of 10
October 27, 2022
Incentivized
OSV is our business partner in net pay, tax, and garnishment services. They support our payroll process on a daily basis by making our net …
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Great Partners.

9 out of 10
October 23, 2022
Incentivized
We currently utilize One Source Virtual for their Benefit Service Center and Cobra administration. One Source Virtual provides resources …
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OSV is an A+ Partner!

10 out of 10
October 18, 2022
Incentivized
OneSource Virtual was our implementer for Workday Payroll as well as our Payroll processor and continues to be our AMS vendor for …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Service Offering Details

What is OneSource Virtual?

OneSource Virtual is a provider of Workday services, solutions, and products. Founded in 2008 in Dallas, Texas, the company operates in North America and Europe to deliver outcomes that boost productivity, improve compliance, and increase internal capacity for over 850 customers around the world. The company's leadership teams are composed of experienced professionals in their respective fields. Together, they offer the expertise and deep knowledge of the global marketplace to deliver comprehensive solutions and services for HR and Finance & Accounting.

OneSource Virtual's payroll, finance, benefits, and HR solutions are purpose-built for Workday technology and specially designed to give customers flexibility, transparency, and access to deeper insights. Instead of struggling to maintain multiple integrations and service providers, their solutions help customers to rely on a single partnership powered by a unique model of BPaaS delivery that uses technology to deliver several business services within a single, unified application.

OneSource Virtual Competitors

OneSource Virtual Availability

GeographyUnited States, Canada, United Kingdom
Supported LanguagesEnglish

Frequently Asked Questions

OneSource Virtual is a provider of Workday services, solutions, and products for over 850 customers around the world. Payroll, finance, benefits, and HR solutions, purpose-built for Workday technology and specially designed to give customers access to deeper data insights.

Dayforce, PeopleDoc / UKG HR Service Delivery (discontinued), and ADP Vantage HCM are common alternatives for OneSource Virtual.

Reviewers rate Support Rating highest, with a score of 8.6.

The most common users of OneSource Virtual are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(46)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Linda Lemmond | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
OneSource Virtual is the perfect partner for our Payroll/HR/Benefits department utilizing Workday. From the initial implementation to our ongoing administrative services for benefits, tax filing, garnishments, and as needed AMS services, we feel OneSource Virtual is an extension of our team.
  • Assist configuration in the tenant for areas we cannot manage internally.
  • Settle payroll timely and effectively.
  • Manage tax filing effectively which is a very tedious task.
  • Assist open enrollment configuration and process.
  • Would like to see less emails for the ticketing status.
  • Would like to see improvement in the reporting in the tax portal. Has had some advancements, but still not extremely helpful source of reconciling details.
OneSource Virtual is a great partner to manage the Workday platform for aspects of the payroll process that is more efficient to outsource, rather than manage internally.
  • OneSource Virtual has reduced the administrative time and staff requirement for benefits, payroll, and garnishment, therefore reducing headcount and associated costs.
  • OneSource Virtual improves the efficiency of the payroll and benefits function.
  • OneSource Virtual adds value by sourcing Workday knowledge and functional expertise.
We have only used or considered OneSource Virtual in the due diligence process for implementing Workday.
We have always had timely and efficient responses where needed, including a rolling monthly call with support to evaluate and discuss all open projects or cases.
5
HR and Payroll
2
Payroll director and HRIS manager
  • Payroll settlement
  • Benefits Administration
  • Tax Filing
  • AMS assistance
  • We contract hours for projects where assistance is needed with configuration or integrations in Workday
  • Possibly consider to add recruiting
No
  • Prior Experience with the Product
We are satisfied so don't see that we would have changed how we selected as they came highly recommended at that time.
  • Implemented in-house
No
Change management was minimal
  • None
I would say the benefit we had was that we engaged OSV as our Workday implementation partner, therefore, the rest was seamless.
Initially we did when we first implemented Workday, but scaled back after our team was more experienced and now we purchase a bucket of hours with AMS.
No
We needed quick assistance for and EIB to mass update salary increases, and received prompt and thorough assistance.
  • Case management
  • Funding portal
  • Tax Portal
  • Tax funding reporting is a bit difficult, but workable
Yes, but I don't use it
Have had no issues with getting what we need from this service.
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