Great Partners...Not your average hand off.
October 23, 2022

Great Partners...Not your average hand off.

Darcey Parker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with OneSource Virtual

If I have an Earning or Deduction code issue, I know that I can hand this off to members of my pod, and the issues are addressed timely and with care as if it were their own payroll. We are a working team, and I like that relationship.
  • Communication
  • Partnership
  • Teamwork
  • Best Practices.
  • Timing of closing tickets.
  • ROI
  • Relationship Building.
  • Quality of Life improvements as OneSource Virtual is more of an extension of my team.
I know that my tickets are a priority and never have any question where we stand with an item.
This product has had its bumps, but the potential to be great is there!

Do you think OneSource Virtual delivers good value for the price?

Yes

Are you happy with OneSource Virtual's feature set?

Yes

Did OneSource Virtual live up to sales and marketing promises?

Yes

Did implementation of OneSource Virtual go as expected?

I wasn't involved with the implementation phase

Would you buy OneSource Virtual again?

Yes

Working with OneSource Virtual is like having an extension of my payroll team. I know that I can trust and verify any issue that I may have.