TrustRadius Insights
Pietra has become an invaluable platform for small businesses, offering a wide range of services that support product creation and sales. …
Starting at $39 per month
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Recent Reviews
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Basic
$39
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Pietra?
Pietra Features
- Supported: Order Management
- Supported: Cataloging/Categorization
- Supported: Shopping Cart
- Supported: Website Management
Pietra Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Pietra has become an invaluable platform for small businesses, offering a wide range of services that support product creation and sales. Users have praised the hardworking team at Pietra for their helpfulness and responsiveness, consistently going above and beyond to meet drop dates and assist with any issues that may arise. The exceptional service provided by Pietra's fulfillment center is particularly highlighted, exceeding expectations and helping businesses save time and effort. The convenience of Pietra's payment system is also appreciated, as payments are transferred promptly, ensuring a sufficient capital chain for suppliers. Users have also commended the platform's customer base, consisting of U.S. influencers, for their pleasantness and contributing to a high sample to inventory conversion rate compared to other platforms. Additionally, Pietra's policies are well-regarded for their warmth and generosity towards suppliers, fostering a positive and supportive environment. With its reliability, quality tech, and growing network of suppliers, Pietra streamlines the process of launching influencer brands by handling logistics, warehousing, and shipping, saving significant time and effort for users. The ability to accommodate special requests such as kitting is also praised for its flexibility and adaptability.
Seamless Integration with Shopify: Many users have praised Pietra for its seamless integration with Shopify, allowing them to easily switch between the two platforms without any hassle.
Abundance of Options: Users appreciate the abundance of options provided by Pietra, which caters to their needs regardless of the size or scope of their brand.
Excellent Customer Support and Onboarding Experience: Reviewers have described Pietra's customer support and onboarding experience as phenomenal, highlighting the platform's commitment to helping users succeed in their business endeavors.
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Clunky Messaging Platform: Some users have found the messaging platform in Pietra to be clunky and in need of improvement. They have mentioned difficulties in managing conversations with suppliers and have suggested the addition of features like archiving, deleting, and flagging messages.
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Difficulty Finding Uncategorized Items/Suppliers: Several users have expressed frustration with the preset categories in Pietra, as it makes it hard for them to find specific items or suppliers that are not categorized accordingly. They would appreciate more flexibility in organizing their inventory.
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Requirement to Send Samples to Warehouse: A number of users have mentioned that they are dissatisfied with the requirement to send all samples to Pietra's warehouse before receiving them. This process increases processing time and some users would prefer the option to send samples directly, thereby reducing delays.