Name: Practice Director EHR
Author: Practice Director

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Automation Testing

Version Control

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Calendar

Collaboration

IP PBX

Knowledge Management

Enterprise

Accounting

Budgeting and Forecasting

Financial Planning and Analysis (FP&A)

Financial Research

Financial Risk Management

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Cloud Storage

Container Security

Deception Technology

Embedded Database

Event Monitoring

Fraud Detection

IT Professional Services

IT Service Providers

Integration Platform as a Service (iPaaS)

Load Testing

Machine Identity Management

Network Diagnostics

Network Performance Monitoring

Office Migration and Repair

Rack Servers

Runtime Application Self-Protection

Service Desk Outsourcing

Telecom Expense Management (TEM)

User Activity Monitoring

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Digital Experience Intelligence

Email Marketing

Influencer Marketing

Market Research

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

AI Sales Agent

Customer Relationship Management (CRM)

Sales

Application Security

Cloud Security Posture Management

Identity Threat Detection & Response Software

Security

Estate Planning

Geographic Information

Tour Operator

Vertical-Specific

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Practice Director EHR has successfully addressed several key business problems faced by users, making it a valuable solution for managing optometric practices. Users have praised the comprehensive nature of Practice Director, which seamlessly integrates EMR, scheduling, accounting, and billing into one user-friendly platform. This not only saves time but also eliminates the need for multiple software systems, streamlining practice operations.

One of the major pain points Practice Director solves is the challenge of data entry. Users have found previous practice management software to be cumbersome and time-consuming when it comes to entering data. However, Practice Director has improved the ease of data entry, allowing users to efficiently input information without it becoming a drain on their time. This significant improvement in data entry efficiency has been welcomed by users who previously struggled with this aspect.

Another problem that Practice Director tackles is the lack of data availability. Users have expressed frustration over having to manually track important financial and business metrics or resort to paying for custom scripts in other software. With Practice Director, users can easily access and pull these metrics without any additional effort or cost. This feature has proven to be a major benefit for optometric practices, enabling them to make informed decisions based on accurate and up-to-date data.

The training modules provided by Practice Director have also received glowing reviews from users. Staff members appreciate the easy-to-follow modules that allow them to quickly adapt to the system without any complaints. This seamless transition and minimal learning curve enable practices to maximize productivity from day one.

Additionally, users highly value the prompt and accurate customer support offered by Practice Director. The ability to speak with a person on the phone and receive quick responses to questions has been a significant factor in their decision to choose this software. Compared to waiting 24 hours or longer for assistance with software issues in other systems, users find the level of service offered by Practice Director to be exceptional.

Overall, Practice Director has been recommended by users who have found it to be the best decision they made for their practice. It not only meets all of their practice's needs but also provides convenient features such as remote access, enabling staff to work from home or in rural areas with ease. This level of convenience and functionality, coupled with reliable customer support, has made Practice Director a popular choice for optometric practices seeking an efficient and comprehensive management solution.

Consolidation of Features: Many users have found Practice Director EHR to be the first program that encompasses all the necessary features in one place, from scheduling to billing. This consolidation has been highly appreciated by multiple reviewers who value the convenience and efficiency it brings to their workflow.

Ease of Use: Practice Director EHR is known for its ease of use, making it user-friendly and intuitive. Reviewers have praised the software's user-friendly interface, which allows them to efficiently complete tasks without any unnecessary complexities or steep learning curves.

Excellent Customer Service: The customer service provided by Practice Director has received high praise from multiple reviewers. They have commended the support staff for being responsive, knowledgeable, and quick to address any issues or concerns. Having dedicated support personnel who are efficient and provide timely assistance has been greatly valued by these users.

1. Inefficient Software Updates: Some users have expressed frustration with the software updates, finding them to be more annoying than helpful. They feel that these updates disrupt their workflow and cause unnecessary interruptions. 

2. Poor Customer Support: Several users have criticized the support provided for the Practice Director EHR software. They have encountered unhelpful and even aggressive personnel when seeking assistance or asking questions. This lack of satisfactory support has left users feeling dissatisfied and unsupported in their use of the software.

3. Limited Customization Options: Many users have complained about the minimal customization options available in Practice Director EHR. They find it difficult to tailor the software to meet their specific needs and preferences, leading to a lack of flexibility in their practice management processes. Users desire more control over customizing features to align with their unique workflows and requirements.

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eClinicalWorks headquartered in Westborough offers their EHR / EMR solution, which can be upgraded to a full practice management solution at higher pricing tiers.

EHR Only

EHR With Practice Management

RCM as a Service

Practice Director EHR

Medical Office EMR and EHR Software is designed to deal with the daily operations of a medical office.  It is available as desktop software, client-server software and internet-based software. While the terms EMR and EHR  are sometimes used interchangeably, EMR more often refers to digital records for internal use within the practice, whereas EHR refers to digital records that can be shared externally, with patients, other health care providers, insurance companies, etc.

Medical Office EMR & EHR

Practice Director’s certified EHR and practice management software for Windows and Mac OS X is an ideal, simple-to-use solution for eyecare professionals wanting to increase efficiency while achieving Meaningful Use. Built with powerful open source technology, Practice Director provides a comprehensive, feature-rich and highly-customizable system designed to support single or multiple locations.

Contact us at:
http://practicedirector.com/
General inquiries: 1-800-676-9076
Software support: 402-454-7173

Practice Director

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

Real-time eligibility verification

The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.

Coding

The software helps users find the correct codes – whether ICD-9 or ICD-10 – for claims.

Claims management

This includes claim scrubbing, electronic claim submission, and automated claim tracking.

Claim scrubbing

Electronic Claim Submission

Electronic Claim Submission refers to the ability of the software to submit claims electronically to insurance carriers from directly within the application.

Automated Claim Tracking

Automated Claim Tracking includes features related to tracking claims throughout their lifecycle through automation.

Patient billing

The software can generate statements, send them to patients via mail or email, and process payments.

Payment Processing

Payment Processing features enable the medical office to receive payments for co-pays or out-of-pocket payments via popular payment methods directly from patients from within the application.

Electronic Bill Pay

Online Bill Pay

Online Bill Pay allows patients to remit payment for co-pay and services via an online interface

Create Patient Statements

The software can generate billing statements for patient on-demand for any time period.

Mail or Email Patient Statements

Patient statements may be delivered via postal mail or electronically via email

Automated Alerts for Overdue Claims

The software automatically generates and sends overdue payment notifications to delinquent accounts.

Superbill Generation

The software generates Superbills which encompass multiple practices, services, visits, time periods, etc.

Denial / Underpayment Management

Denial and underpayment management features

Patient Payment Histories

The system can generate historical balance and payment reports for patients.

Electronic Remittance Advice

The software automatically provides electronic notifications upon remittance of payments

Streamlined Data Entry

Streamlined Data Entry refers to the usability and seamlessness of billing and claims management function data entry.

HIPAA Compliance

Billing and claims features requirements for compliance with HIPAA

SiHCFA Compliance

Electronic processing for compliance with SiHCFA workers compensation regulations

Credit Card Processing

Credit Card Processing refers to the ability to receive payment from patients via credit card

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Clearinghouse Integration

The software supports integration with medical payments clearinghouses out of the box.

Accounting Integration

Refers to the medical office software's ability to integrate out of the box with accounting applications

Reporting

Support for reporting features specifically designed to support billing and claims management.

Financial Reporting

Reports and dashboards allow users to understand the financial health of a practice.

Revenue Cycle Management

Revenue Cycle Management features enable a medical practice to easily report on and manage cash flow across payables , receivables with both insurance carriers and patients, etc.

Integration with EMR/EHR

The medical office software integrates out of the box with EMR/EHR software.

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

Drag-and-drop Scheduling

The software supports a graphical calendar interface for easy scheduling of facilities, equipment, physicians, and other staff.

Facility Scheduling

Refers to the ability of medical office software to manage facilities scheduling.

Physician Scheduling

Physician scheduling features enable for dynamic and flexible scheduling of physicians

Rule-based scheduling

The software sets schedules based on a set of rules or criteria that account for various institutional and individual needs.

Automated patient check-in

The software streamlines the check-in process, with features like co-pay notification, digital ID photos, insurance card scanning, waiting time updates, and self-check-in kiosks.

Automated appointment reminders

Patients receive automated reminders via text, phone or email in advance of appointments to help decrease the number of no-shows.

Multi-location support

The software can coordinate scheduling across multiple locations, facilities or practitioners.

ZocDoc Integration

The practice software supports integration to ZocDoc for online patient scheduling out of the box

Calendar interface

The software provides a user-friendly calendar from which users can track and schedule appointments.

Medical Inventory Management

Inventory Management allows medical practices to track supply levels and manage re-ordering.

Automated Supply Tracking

Triggered Reorder Notifications

The medical practice software automatically triggers notifications for supply reorders to office staff when supplies run below set thresholds.

Electronic Medical Records

Digital charting of a patient’s medical and treatment history

Charting / document management

Practitioners can easily create a patient record, take notes, update patient information, and understand a patient’s history at a glance.

Templates

The EMR software includes pre-built and customizable templates to allow for easy, standardized organization of clinical data and notes.

E-prescribing

Practitioners can write and send prescriptions electronically, as well as approve or deny renewal requests.