Propertybase powered by Lone Wolf

Propertybase is a software solution for real estate agents and brokerages. The platform has strengths and weaknesses that customers must weigh when deciding which platform is best for their business.

Propertybase offers a great sales and marketing strategy but has some drawbacks such as long wait times for responses, difficulty getting issues resolved, a steep learning curve, limited customization options, and turnover in staff members. Propertybase gets the job done with robust web platforms that offer users easy- to-use and intuitive features. The product allows agents to stay in touch with leads using drip campaigns while managing contacts and leads via their CRM.

There can be a slight learning curve when it comes to uploading content or making customizations. Customers also noted that updates can help keep the site current but have found customer service lacking in responsiveness or effectiveness at resolving issues.

Propertybase provides an option for smaller independent companies to compete in the market space. The platform needs improvements in certain areas such as response time from customer support teams or streamling customization processes in order to provide better experiences for users.

• Ease of Use: Propertybase provides a robust web platform that’s easy-to-use.

• Feature Set: Features are intuitive, allowing users to stay in touch with leads through drip campaigns and effectively manage contacts and leads through the CRM.

• Customer Service: Customers are pleased with the team's training and skill, as well as the cutting-edge advice they provide. The staff members of Propertybase are pleasant and patient, offering webinars for refreshers.

• Support Time: Customers experience long wait times for responses to their issues, with multiple points of contact and difficulty getting issues resolved. Customer service can be hard to get through, with multiple points of contact, and issues are not prioritized properly.

• Implementation: The platform can be difficult to set up and some users found that it requires a large investment in outside support to keep it running properly.

• UI: The interface can be confusing due to the multiple options available.