Name: ReceptionHQ
Author: OfficeHQ

Call Center Workforce Optimization

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Kubernetes Monitoring

Development

Business Intelligence (BI)

Collaboration

Enterprise Content Management

Integrated Workplace Management (IWMS)

PDF Editors

Privacy Policy Generators

Enterprise

Accounting

Accounts Payable

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Vendor Management Systems (VMS)

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Cloud Storage

Complex Event Processing

Composable Infrastructure

Data Collaboration

Deception Technology

Fraud Detection

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

LAN Switches

Network Performance Monitoring

Remote Desktop

Robotic Process Automation (RPA)

SaaS Backup

Service Desk Outsourcing

Software Asset Management

Storage Management

Telecom Expense Management (TEM)

User Virtualization

Vector Databases

Web Scraping

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Advocacy

Digital Content Creation

Email Deliverability

Email Marketing

Employee Advocacy

Headless CMS

Marketing Automation

Referral Marketing

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Government Contracting

Social Commerce

Sales

Secure Access Service Edge (SASE)

Security

Awards Management

Card Management

Dealer Management

Healthcare Learning Management

Investment Portfolio Management

Medical Scheduling

Retail Analytics

Text Analysis

Vertical-Specific

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ReceptionHQ is a virtual reception and phone answering service designed to provide seamless and professional caller experiences for businesses of all sizes. According to the vendor, it offers features such as 24/7 availability, custom call greetings, instant emails or texts, and scalable solutions. With a team of US-based receptionists and the ability to integrate with preferred software and tools, ReceptionHQ aims to ensure a true representation of businesses and enhance customer communication.

## Key Features

**24/7 Availability**: ReceptionHQ claims to provide US-based receptionists available around the clock, ensuring no missed calls even after-hours, on weekends, or during public holidays.

**Custom Call Greetings**: According to the vendor, users can create personalized custom greetings to reflect their brand identity and maintain consistency.

**Instant Emails or Texts**: ReceptionHQ claims to offer the feature of receiving email or SMS messages after each call, including caller details and the reason for calling, allowing for prompt responses.

**Scalable Solutions**: The vendor states that ReceptionHQ offers scalable solutions suitable for businesses of all sizes, with no lock-in contracts providing flexibility.

**US Receptionists**: According to the vendor, the majority of ReceptionHQ's receptionists are based in the United States, with bilingual call answering options available.

**Appointment Bookings**: ReceptionHQ claims to enable scheduling appointments or reservations for callers, regardless of the time of the call, and the integration with preferred software for managing bookings.

**Conditional Scripting**: The vendor states that users can utilize multi-level, conditional scripting to manage complex call flows and ensure accurate information is provided to callers.

**Custom IVR Services**: ReceptionHQ claims to provide the ability to implement custom Interactive Voice Response (IVR) solutions to greet callers and direct calls to the appropriate department.

**No Lock-in Contract**: According to the vendor, ReceptionHQ offers a risk-free solution with no long-term contracts or cancellation fees, providing users with flexibility.

**Your Tools Are Our Tools**: ReceptionHQ aims to seamlessly integrate with preferred software and tools, allowing users to input leads, book appointments, and manage calendars efficiently.

ReceptionHQ offers virtual receptionist and telephone answering solutions and services, giving businesses of any size a human connection for customer or client calls, helping to ensure they are answered by friendly, professional receptionist.

The company is a subsidiary of OfficeHQ, a global answering service company, with local operations and US Head Office based in Phoenix, Arizona. The company's UK and Australian operations provide global ‘follow the sun’ 24/7 virtual receptionist coverage if needed. They provide a premium customer experience for every call into the business and strive to exceed expectations at every level.

The vendor states their receptionists are local, and their service is 24/7.

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ReceptionHQ

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What is ReceptionHQ?