TrustRadius Insights
Referrizer has proven to be a valuable tool for businesses across various industries, addressing several key needs and improving their …
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Free
$0
Cloud
Basic
$299
Cloud
per month
Premium
$399
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Referrizer?
Referrizer Features
- Supported: Loyalty Program
- Supported: Referral Tracking
- Supported: Rewards Management
- Supported: Auto-Responders
- Supported: Contact Database
- Supported: Contact Management
- Supported: Email Campaign Management
- Supported: Lead Capture
- Supported: List Management
- Supported: Multi-Channel Marketing
- Supported: Subscriber Management
- Supported: Lead Segmentation
- Supported: Campaign Management
- Supported: Interaction Tracking
- Supported: Marketing Automation
- Supported: ROI Tracking
- Supported: Lead Engagement
- Supported: Social Media Monitoring
- Supported: Mass Texting
- Supported: For Small Businesses
Referrizer Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Linux, Chromebook |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Referrizer has proven to be a valuable tool for businesses across various industries, addressing several key needs and improving their marketing efforts. Users have seen tangible results, such as an increase in Google reviews, leading to improved search rankings and reduced spending on Google ads.
Businesses have utilized Referrizer's automated campaigns and loyalty programs to reach out to previous customers, retain current ones, and attract new customers. This has resulted in enhanced customer engagement and increased revenue through specials, campaigns, and referral programs. Additionally, the software has simplified communication with clients, allowing businesses to design email campaigns, track usage, and follow up with potential customers via text messages. This is particularly beneficial for businesses with limited staff availability to take phone calls.
Furthermore, Referrizer's comprehensive marketing features have helped businesses create excitement around their brand and increase customer acquisition. The platform's ability to streamline marketing efforts, save time, and improve organization through features like email and text campaigns, client history tracking, and check-in processes has been highly valued by users. Other notable use cases include reputation management through centralized data management and the ability to prompt customers to leave reviews on various platforms.
In terms of cost-effectiveness, users have found Referrizer to be a budget-friendly solution for mass texting with higher response rates compared to email or general social media interactions. Moreover, the software's integration with booking software such as Mindbody has seamlessly contributed to the growth of particular businesses by effectively managing leads generated through the platform.
Users have praised Referrizer's customer service as prompt and helpful when needed. The support provided by the Referrizer team in campaign creation, offer improvement, and onboarding has been appreciated by businesses utilizing the platform's capabilities.
Overall, Referrizer serves as a powerful marketing tool that combines loyalty programs, referrals, email campaigns, and mass texting into one platform. It enables businesses to enhance customer frequency, purchase value, and total ROI by reaching a large number of customers, automating loyalty programs, and improving customer engagement.
Intuitive User Interface: Users have praised the intuitive user interface of Referrizer, stating that it has made navigating the software and performing tasks efficient and straightforward. Many reviewers have found it easy to access the software's site and create posts, contributing to a positive user experience.
Flexibility in Targeting Audience: The flexibility of Referrizer in selecting which clients to send offers to has been highly valued by users. They appreciate the ability to tailor their marketing campaigns and offers according to their target audience, helping them reach the right customers with the right message. Several reviewers have mentioned this as a significant benefit of using Referrizer.
Positive Impact on Sales: Users have highlighted the positive impact of Referrizer on their sales. They report experiencing an increase in customers and campaign sign-ups since using the software, as well as receiving several reviews. This positive impact on business growth is seen as one of the major benefits of using Referrizer.
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Limited customization options for email campaigns: Some users have expressed dissatisfaction with the limited customization options available for email campaigns in Referrizer. They feel that the templates and content provided do not meet their expectations, hindering their ability to create visually appealing and engaging email marketing efforts.
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Inconsistent and non-intuitive backend interface: Users have mentioned that Referrizer's backend interface can be inconsistent and non-intuitive, making it challenging to navigate and use effectively. This lack of user-friendliness hampers their overall experience with the software.
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Lack of responsive customer support: Several users have experienced dissatisfaction with the customer support provided by Referrizer. They mention non-responsiveness, a lack of attentiveness, and unreturned calls from the support team. This lack of responsiveness can lead to frustration among users who rely on timely assistance when facing issues or needing guidance.
Users commonly recommend three things when it comes to Referrizer. Firstly, they suggest utilizing the support representatives and account managers provided by Referrizer as this helps users have a smoother experience with the platform. Secondly, users advise doing proper research and considering costs before purchasing Referrizer. It is important to fully understand the pricing structure and ensure that it aligns with the budget and needs of the business. Lastly, users believe that Referrizer is worth the investment as it provides a feature-rich marketing platform at an affordable price. They feel that it offers a comprehensive solution for all online marketing needs.