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Rippling Reviews and Ratings

Rating: 9 out of 10
Score
9 out of 10

Community insights

TrustRadius Insights for Rippling are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Comprehensive Features: Users have appreciated Rippling for its wide range of HR and business-related features, such as payroll processing, insurance procurement, handling HR tax matters, end-user device management, security policy creation, OS updates, software installation, tax reporting, communication tools, customer support options, and high customizability.

Efficient Payroll Processing: Reviewers have praised Rippling for its efficiency in managing payroll processing tasks like new hire onboarding, automated payroll functions including 1099 payments and year-end reporting.

User-Friendly Interface: Users find the interface of Rippling to be user-friendly and easy to navigate. They appreciate how it simplifies tasks like accurately handling time off requests while also allowing for setting up approval policies with ease.

Reviews

1180 Reviews

An All-in-One Platform That Simplifies HR at Scale

Rating: 8 out of 10

Use Cases and Deployment Scope

We currently use Rippling as our central system for employee onboarding, payroll, benefits, and administration.. It helps streamline operations by minimizing manual processes, improving compliance, and keeping all employee data in one place. They help us in ensuring a smooth employee lifecycle from hire to payroll and offboarding.

Pros

  • Consolidates all in one platform
  • Clean, intuitive user experience
  • Has simple integration with a variety of other tools

Cons

  • Expensive pricing
  • Onboarding friction

Likelihood to Recommend

Great use for my managers in approving time off, benefits, hiring and submitting expense reports. The team uses Rippling on a day to day basis. Makes everyone's lives easier having everying in one place and it's easy to navigate from one component to the next.

Vetted Review
Rippling
2 years of experience

Implementation was great but its been hard thereafter

Rating: 2 out of 10

Use Cases and Deployment Scope

I wanted Rippling to be the one place where all HR data is kept, rather than me having to maintain efiles for all the staff. I wanted the data in Rippling to be searchable and be able to send auto notifications when various key moments needed to happen. (like renewing first aid training etc)

Pros

  • Applying for leave
  • Approving leave
  • Adding leave to the payroll

Cons

  • Managers need to be able to have oversight of indirect reports
  • There need to be better fields to capture data about employees, like their working with children check
  • I need to be able to export a whole-of-organisation leave calendar and share it with staff
  • I want to be able to set up a performance appraisal process and fiddle around with it and test it before it goes 'live' and starts bombarding staff inboxes

Likelihood to Recommend

Rippling is suited well to processing leave, from employees applying for it, to supervisors approving it, and to the flow-through to payroll.

Rippling does not seem to be a place where I can store all employee data and documents without fiddling around and setting up specific fields.

Rippling does not seem to be able to easily configure things like notifications when first aid training or similar expires and needs re-doing.

Vetted Review
Rippling
1 year of experience

My first 2 months Using Rippling.

Rating: 9 out of 10

Use Cases and Deployment Scope

I am using Rippling as a User currently, meaning that my access to it is purely based on the daily needs that my organisation has for it. I am using it mainly as it is an integrative tool that ensures that I am able to have multiple apps that are essential for my daily activities all under one roof. The two-factor authentication feature ensures that I feel safe using it for daily business needs without having to worry about a data breach, and its ease of use helps ensure that as little time as possible is wasted. It is also used by my organisation as a payment management platform, ensuring that timely payments are made and updates are given frequently.

Pros

  • Protecting Data
  • Payment Management
  • Integration
  • Customer Support

Cons

  • Bugs and Other reviews
  • Surveys
  • Payment method updates

Likelihood to Recommend

As mentioned, the integration aspect of it would ensure that a colleague would not have any struggles with getting themselves familiar with all the applications we have to use on a daily basis. The fact that we are able to have all of them be accessed under one umbrella, and then you are able to still use Rippling as an SSO for them, is the best feature. The bug issue is one which is not significant as at times if you are in a certain time zone, the times seem to be different, and method of reporting things.

User friendly easy navigation and awesome app

Rating: 10 out of 10

Use Cases and Deployment Scope

I am a property manager and use Rippling for time clock, payroll and direct deposit, benefits management, etc.

Pros

  • User Friendly
  • Easy Navigation
  • Organization

Cons

  • I do not know of any issues I can think of.
  • I used Paylocity at my last job and never was able to navigate it as easily as I am Rippling.

Likelihood to Recommend

I have already told ex coworkers about Rippling and how they should suggest the program to the supervisors. I feel as if Rippling could solve a lot of the issues they are having.

Rippling for a LMS and On Boarding perspective

Rating: 10 out of 10

Use Cases and Deployment Scope

I use Rippling mainly for the LMS function, which allows us to create e-learning content for our staff, and gives us one source of truth for all media, video, webinar, and e-learning content. I worked on setting up the LMS part of the system and would use it to build e-learning daily for different departments in the business and for onboarding new team members.

Pros

  • It is really easy to navigate, I barely needed instruction on how to do things in it as it is very intuitive.
  • Ease of workflow mapping, it was easy to have emails auto-generated to our staff regarding their eLearn content or compliance requirements.
  • Onboarding was made much easier with the workflows, auto emails sent at different points in the onboarding process, ensuring everything gets done to prepare the company to accept the new hire and to inform the new hire of what to expect.

Cons

  • The overall look and feel of Rippling is dated; it looks like it's straight out of the 00's.
  • The could be more functionality in the LMS, expanded features, more options, it works, and it's basic, but it could be really great with a few added features.
  • The shift from using people's personal email to log in to their work email, not everyone wants to use their personal information to log into a work system.

Likelihood to Recommend

Hmmm, this is a tricky one, as I was only really in charge of the LMS function. It is very well suited in the LMS section for a business that just needs basic e-learning building and a repository for company video content, a go-to for all things learning and education.

Rippling

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Rippling is utilized for scheduling, time, payroll, onboarding, training within our company. As a supervisor I have to approve time, create schedules, track daily operations and coverage. I am also responsible for approving time off as well as tracking who is off for the day. We have training modules built into Rippling for compliancy as well.

Pros

  • Tracks scheduling
  • Tracks time off
  • Utilize training

Cons

  • Too many clicks and subcategories

Likelihood to Recommend

It honestly is well suited in all areas as a supervisor. Tracking daily operations is key to this role to ensure we can function as a team on a day to day basis and provide ample coverage to our patients. There are no situations currently I can think of where it is less appropriate.

Rippling has great support

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

payroll, hr administration

Pros

  • hr
  • payroll
  • review cycles

Cons

  • it would be helpful to have more instruction around how to input payroll, peo-specific payroll, how to add commissions, etc

Likelihood to Recommend

Rippling has an excellent support chatbot that has been able to resolve most of my questions and inquiries. If not, it has always been able to connect me with a live representative within minutes.

Vetted Review
Rippling
1 year of experience

Rippling rules

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We were initially just using Rippling HCM. We found the platform to be incredibly intuitive and powerful, and also perfect to scale with us and we grow. We were so pleased with our customer experience that we have now also moved on to Rippling Recruiting as well which has been an equally positive experience.

Pros

  • User interface cleamn and intuitive
  • Workflow logic is solid
  • Support very good

Cons

  • Ability to customize could be better. Too rigid in places
  • Some areas take an extra click or two to navigate
  • Notifications dont always match tasks

Likelihood to Recommend

Great when creating/approving roles in headcount tool, then moving them directly into Recruiting.

Less good when needing to customize internal mail templates to make more specific.

Vetted Review
Rippling
10 years of experience

New to Rippling

Rating: 10 out of 10

Use Cases and Deployment Scope

Primrose Retirement has transitioned from UKG to Rippling, The process has been painless for staff and the app is user friendly and very easy to navigate. The product will help HR keep track of staff tardiness and absences. It will be used for payroll, benefits, and scheduling. The purpose of Rippling is to be able to streamline and simplify employee processes such as onboarding, payroll, time off-all in one location. It will improve efficiency and reduce administrative overhead.

Pros

  • User-friendly process/transition
  • Improve onboarding process
  • Keep track of scheduling including time off, and missed days

Cons

  • Some staff had issues with the initial login

Likelihood to Recommend

Rippling is well suited to assist the organization with overall onboarding, scheduling, payroll. Payroll has been tedious in UKG. The benefits with Rippling should free up time for other organizational needs. It will account automatically for employees who are regularly tardy or have a pattern of missed days when scheduled. The benefits and performance evaluation process was easy to navigate through.

An Easy and Painless Solution to Get Expenses Done.

Rating: 9 out of 10

Use Cases and Deployment Scope

While others in my org use Rippling for several things, in my role, I use it for capturing and submitting expenses. It's definitely been the best expense platform I've used (and I've used quite a few over the years). It's easy to use, very efficient, and offers all the features I need to quickly get expenses done and paid out, saving me a ton of time in the process.

Pros

  • OCR/Automatic Receipt Recognition.
  • Visibility and notifications for everyone involved in the expense approval process.
  • An easy-to-use mobile app.
  • A digital expense card that can be loaded with per diem and used with Apple Pay.

Cons

  • The mobile app navigation could be better streamlined to be more efficient.

Likelihood to Recommend

It's been the easiest platform to get set up with direct deposit and then start using the mobile app. This would be very helpful for any organization that might have some less technical employees. At the end of the day, submitting expenses isn't a "fun" activity, but Rippling does a great job at making it as quick and painless as possible.