Name: Shiptheory
Rating: 8.6 (2 reviews)
Author: Shiptheory

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Innovation Management

Development

Business Intelligence (BI)

Collaboration

Enterprise Feedback Management

Interactive Voice Response (IVR)

Manufacturing Execution

Payment Facilitation

Supply Chain Management

Enterprise

Accounting

CTRM

Corporate Performance Management (CPM)

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

HR Compliance

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Enterprise Flash Array Storage

File Sync and Share

Fraud Detection

High Availability Cluster

In-Memory Databases

Integration Platform as a Service (iPaaS)

Internet Security

Network Operating Systems

Network Performance Monitoring

Remote Monitoring and Management

SaaS Management

Software Defined Storage (SDS)

Threat Hunting

User Virtualization

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Signage

Email Deliverability

Email Marketing

Graphics

Headless CMS

Marketing Automation

Online Reputation Management

Retail Media Advertising

Social Media Management

Social Media Publishing

Survey & Forms Building

Technology Review

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Intrusion Detection

Security

Auto Repair

Building Information Modeling (BIM)

Construction Management

HIPAA Compliance

Homeowner's Association (HOA) Management

Insurance Agency Management

Investment Portfolio Management

Law Practice Management

Legal Billing

OSS/BSS (Operations Support/Business Support)

Retail Analytics

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Webgility

ShippingEasy

Auctane (Stamps.com, Inc)

ShipStation

ClickPost

Pirate Ship

Shippo

Descartes Pacejet

Descartes Systems Group

ShipHawk

ShipHawk, Inc.

ShipHero

Shiprocket

Veeqo

AfterShip

Magento Open Source

Shopify

BigCommerce

WooCommerce

Xero

Shift4Shop

Squarespace

Zoey

Exact Online

### Shipping and Dispatch
Users consistently highlight Shiptheory's shipping and dispatch features as a time-saving and efficient solution for generating shipping labels and managing various courier services. The platform's automation capabilities streamline the process of selecting the correct shipping options, reducing human error and unnecessary costs. While some users mention challenges with international shipments, overall, Shiptheory is commended for its intuitive shipping software and extensive carrier support. Additionally, the platform's ability to control multiple courier services through a simple dashboard is a notable advantage, although minor issues with address length and certain characters on international shipments have been reported. Users appreciate the ease of implementation onto online stores and the quick setup of shipping rules, which contribute to a more streamlined dispatch workflow. Despite some minor feature requests, such as better management of individual orders and enhanced customization options, users find Shiptheory to be a valuable tool for managing order dispatch effectively.

### Courier and Carrier Management
Users appreciate Shiptheory's ability to integrate with multiple carriers, such as DPD, Parcelforce, TNT, and UKMail/DHL, streamlining the shipping process and increasing efficiency. While some users find the setup of rules for couriers slightly cumbersome, overall, Shiptheory's courier and carrier management capabilities are seen as a valuable asset for businesses looking to optimize their shipping operations. Additionally, the platform's responsiveness to inquiries and quick resolution of issues contribute to a positive user experience in managing couriers and carriers effectively.

### Order Management
Users consistently highlight Shiptheory's order management capabilities as a key strength, emphasizing the platform's ability to streamline the processing of high volumes of orders efficiently. While some users have encountered occasional challenges with address character limits on international shipments, overall feedback underscores the software's effectiveness in simplifying order processing tasks. The intuitive user interface, coupled with the flexibility of setting up shipping rules, has been commended for enhancing the order management experience. Despite minor issues reported by some users, Shiptheory's order management functionality is generally regarded as a valuable asset for businesses looking to optimize their shipping processes.

### Customer Service and Support
Users consistently highlight Shiptheory's customer service and support as a standout feature, with many praising the team's dedication to resolving queries promptly and effectively. The support team's knowledge and responsiveness have been commended, contributing to a positive overall experience for users seeking assistance with the platform. Customers appreciate the personalized attention and efficient solutions provided by Shiptheory's support staff, underscoring the importance of reliable and helpful customer service in their interactions with the company.

Shiptheory has been a game-changer in the shipping industry, automating the process of generating shipping labels and sharing tracking details with customers. Many users have reported saving at least 2-3 hours a day, as manual address inputting and data validation have been reduced. The software has streamlined numerous processes, allowing staff to be trained up in no time and dramatically reducing customer support queries by enabling customers to self-service their order delivery. 

Shiptheory integrates seamlessly with other platforms such as Magento and Brightpearl ERP CRM, allowing for a streamlined despatch process. This feature supports businesses in cutting down on manual operations that tend to be error-prone, time-consuming, and resource-intensive. By automatically selecting the correct shipping method based on rules and generating and printing labels while passing back any tracking info to other platforms, Shiptheory saves teams hours on a daily basis. Its exceptional customer support ensures that users have access to quick response times and extensive knowledge of the platform, making problem-solving fast and efficient.

Efficient Shipping Rules: Users appreciate that Shiptheory automates the process of calculating the correct shipping option. Several reviewers have noted that this has added speed and efficiency to their workflow while reducing human error and unnecessary costs.

Easy Integration: Many users find it super simple to set up Shiptheory with their online store using the free plugin provided for WooCommerce. Some reviewers have mentioned customizing the integration to their business needs, which was done quickly with help from the responsive support team.

Time-Saving: The amount of time saved by using Shiptheory has been a stand-out benefit for many users. Reviewers mention how easy it is to control all courier services in one simple dashboard, scan incoming orders, automate tracking information back into ERP/CRM software, and update web channels. Overall, these features provide an effective solution to dispatching via multiple carriers while streamlining workflows at scale.

Difficulty with International Shipments: Some users have experienced difficulty when using the software to handle international shipments. They report that there are not enough options available for small details like dimensions, which can make it difficult to accurately track and manage these shipments.

Issues with Reporting Back to Magento: Several reviewers have noted issues with the software's ability to report back to Magento. They state that orders do not show as dispatched until 24-48 hours later, which can cause confusion and delays in shipping.

Address Field Limitations: A number of users have reported limitations with the address field within Shiptheory. Specifically, they note that the character limit is sometimes exceeded or addresses are not recognized by the system. This can result in difficulties adjusting addresses within existing shipments and may require additional time and effort on their part.

Webgility is a multichannel eCommerce software which provides automated accounting and inventory management. It is optimized for QuickBooks Desktop and NetSuite users who sell on multiple channels.

Advanced

Premium

ShippingEasy, an Auctane (formerly Stamps.com) company, offers their cloud-based ecommerce shipping platform, providing full support for USPS, UPS, FedEx and integrating with online marketplaces such as Amazon, eBay, Etsy, Shopify, BigCommerce, WooCommerce, Volusion, and others. ShippingEasy allows automated order tracking with fulfillment data, and inventory levels to populate in real time.

Starter

Basic

Plus

Select

Shiptheory

Shipping

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

Shiptheory

Overview

What is Shiptheory?