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Shiptheory has been a game-changer in the shipping industry, automating the process of generating shipping labels and sharing tracking …
Overview
What is Shiptheory?
Shiptheory is a cloud-based shipping management platform that connects retailers with the world’s best carriers like Royal Mail, DPD, FedEx, and more, to automate shipping labels, manifests, and tracking.
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What is Shiptheory?
Shiptheory is a cloud-based shipping management platform that connects retailers with the world’s best carriers like Royal Mail, DPD, FedEx, and more, to automate shipping labels, manifests, and tracking.
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://shiptheory.com/pricing
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
What is Shiptheory?
Shiptheory is a cloud-based shipping management platform that connects retailers with the world’s best carriers like Royal Mail, DPD, FedEx, and more, to automate shipping labels, manifests, and tracking.
Shiptheory Features
- Supported: Integrates the most popular e-commerce channels with the top international carriers.
- Supported: Syncs order status and tracking details between e-commerce platforms and marketplaces.
- Supported: Imports orders automatically from all your sales channels like your Magento, Shopify, or Xero account, into a single, easy-to-use platform that offers multiple-user support, advanced reporting features, and an excellent customer support team.
- Supported: Shipping details and tracking numbers are updated across your sales points and sent to your customers, seconds after an order is completed.
- Supported: Shiptheory’s intelligent shipping rules engine allows you to automate every step of your shipping process based on a combination of shipping destination, order weight, value, product SKU’s, and more.
- Supported: In-depth reporting suite that provides the vital decision-making data you need to identify the most popular delivery services and spot cost reduction and customer service improvement opportunities ahead of your competition. Strategic business decisions are made easier with accurate, real-time logistics data.
Shiptheory Screenshots
Shiptheory Integrations
Shiptheory Competitors
Shiptheory Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Shiptheory has been a game-changer in the shipping industry, automating the process of generating shipping labels and sharing tracking details with customers. Many users have reported saving at least 2-3 hours a day, as manual address inputting and data validation have been reduced. The software has streamlined numerous processes, allowing staff to be trained up in no time and dramatically reducing customer support queries by enabling customers to self-service their order delivery.
Shiptheory integrates seamlessly with other platforms such as Magento and Brightpearl ERP CRM, allowing for a streamlined despatch process. This feature supports businesses in cutting down on manual operations that tend to be error-prone, time-consuming, and resource-intensive. By automatically selecting the correct shipping method based on rules and generating and printing labels while passing back any tracking info to other platforms, Shiptheory saves teams hours on a daily basis. Its exceptional customer support ensures that users have access to quick response times and extensive knowledge of the platform, making problem-solving fast and efficient.
Efficient Shipping Rules: Users appreciate that Shiptheory automates the process of calculating the correct shipping option. Several reviewers have noted that this has added speed and efficiency to their workflow while reducing human error and unnecessary costs.
Easy Integration: Many users find it super simple to set up Shiptheory with their online store using the free plugin provided for WooCommerce. Some reviewers have mentioned customizing the integration to their business needs, which was done quickly with help from the responsive support team.
Time-Saving: The amount of time saved by using Shiptheory has been a stand-out benefit for many users. Reviewers mention how easy it is to control all courier services in one simple dashboard, scan incoming orders, automate tracking information back into ERP/CRM software, and update web channels. Overall, these features provide an effective solution to dispatching via multiple carriers while streamlining workflows at scale.
Difficulty with International Shipments: Some users have experienced difficulty when using the software to handle international shipments. They report that there are not enough options available for small details like dimensions, which can make it difficult to accurately track and manage these shipments.
Issues with Reporting Back to Magento: Several reviewers have noted issues with the software's ability to report back to Magento. They state that orders do not show as dispatched until 24-48 hours later, which can cause confusion and delays in shipping.
Address Field Limitations: A number of users have reported limitations with the address field within Shiptheory. Specifically, they note that the character limit is sometimes exceeded or addresses are not recognized by the system. This can result in difficulties adjusting addresses within existing shipments and may require additional time and effort on their part.